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Problems connecting/uploading with programs


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#1 michelemv

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Posted 22 May 2010 - 10:16 PM

I don't know a lot about computers so please let me know what information you need.

As of late I've been having problems connecting to different programs. Mediafire and Megaupload do not allow me to upload anything, I get error messages saying the uploader could not connect and upload the file. Whenever I try to play iWin, I get an error saying the iWine Games Manager can not connect to the internet - I tried all the recommended steps on the iWin website but nothing worked.

I am using Firefox and it connects to the internet fine - this only seems to happen with other programs that are trying to access the internet.

iWin worked perfectly until I downloaded an antivirus program. I recently download Symantec antivirus program, but the problems persist even when I have it and my firewall disabled. This seems like the source of the problem but I don't understand why it doesn't work when Symantec is disabled.

Thanks for any help

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#2 Broni

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Posted 22 May 2010 - 11:34 PM

Uninstall Norton, using Norton Removal Tool: http://service1.symantec.com/Support/tsgen...005033108162039 and see how it goes.
After using the above tool, make sure to turn Windows firewall on.
If your problems are cured, we'll advice you on new AV program.

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#3 michelemv

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Posted 23 May 2010 - 11:08 AM

Uninstall Norton, using Norton Removal Tool: http://service1.symantec.com/Support/tsgen...005033108162039 and see how it goes.
After using the above tool, make sure to turn Windows firewall on.
If your problems are cured, we'll advice you on new AV program.


Thank you for your fast response. I used the tool and uninstall the Endpoint Protection program, but mediafire and iWin still do not work. If it helps, mediafire.com says "IO error" when the file fails to upload.

#4 Broni

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Posted 23 May 2010 - 12:25 PM

Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same thing?

Also, see if you have very same problem with Internet Explorer.

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#5 michelemv

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Posted 23 May 2010 - 08:14 PM

Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same thing?

Also, see if you have very same problem with Internet Explorer.


Yes, I still have the problem after running Firefox in safe mode and using Internet Explorer. Thanks for your help so far

#6 michelemv

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Posted 24 May 2010 - 03:27 PM

Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same thing?

Also, see if you have very same problem with Internet Explorer.


I tried to use Windows Update to download a new version of IE, and I got an error saying a third party firewall might be blocking the connection to the windows update server. I do not have any firewall/anti virus program installed except Ad-Aware. Any idea what this means?

#7 Broni

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Posted 24 May 2010 - 06:03 PM

I do not have any firewall/anti virus program installed except Ad-Aware.

I suggest, you start new topic in "Am I Infected?" forum.

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