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malwarebytes failed to detect antivirus-soft


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#1 supamii

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Posted 22 May 2010 - 03:28 PM

I tried to clean up my infection according to this post:
http://www.bleepingcomputer.com/virus-remo...-antivirus-soft

Not sure if the virus has been newly renamed, but after several failed attempts to scan my computer with malwarebytes in safemode and regular mode (it actually did find a few trojan registry entries which it deleted), i loaded msconfig and checked my start-up programs and found $$USERNAME$$\AppData\Temp\sysmon64x.exe and another oddly named file under the the folder $$USERNAME$$\AppData\Local\ssgyebtie\nbjrndme.exe. I simply deleted the files in safemode and rebooted. The problem is gone... for now, but will probably reoccur later... blah, I'm using microsoft's security center which has failed me many many times.

Also, I want to make it clear that Bleeping computer has helped me and helped me help other friends on many occasions, lovely site!

EDIT: Moved from Introductions to more appropriate Am I Infected forum ~ Hamluis.

Edited by hamluis, 22 May 2010 - 03:50 PM.


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#2 boopme

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Posted 22 May 2010 - 03:53 PM

Hello we've moved you to the Am I Infected forum from Intros as you will not get helpl there.

Let's run these now.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 supamii

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Posted 22 May 2010 - 06:29 PM

Prior to running malwarebytes and superantispyware again, I ran the app that clears cached data/temp data in safe-mode.

I'll post up the results from super antispyware too when it finishes, so far nothing interesting..



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4131

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/22/2010 4:24:36 PM
mbam-log-2010-05-22 (16-24-36).txt

Scan type: Quick scan
Objects scanned: 132772
Time elapsed: 11 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 22 May 2010 - 08:54 PM

SAS (Superantispyware)found nothing?? I have no idea you already ran it. I'll guess things are no better.
So we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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