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Virus that blocks my task manager and cmd


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#1 akaJohn

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Posted 22 May 2010 - 10:46 AM

Split from this topic: http://www.bleepingcomputer.com/forums/t/318123/virus-that-blocks-my-task-manager-and-cmd/ ~ OB

Hi coxchris,

Your sol looked good but when i tried to end task for the specified exe's they brought the dreaded blue screen. sad.gif

Orange Blossom and all,

Pasting in information from initial post. ~ OB

Here is my problem. Looks like i am infected with some thing thats not allowing my task manager, command prompt to come up.
Also it does not allow firefox to open up. I can access IE but there is a default page that comes up //www.nuevaq.fm

I had run combo fix and looked like it fixed it. But after a restart it has reappeared.

I am using windows XP. Please let me know if you need any further details. Hope to here from you all.

Thanks

End of added information. ~ OB

Here is my combofix log.

ComboFix 10-05-20.09 - ASVIN 05/22/2010 20:58:47.3.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1527.1165 [GMT 5.5:30]
Running from: c:\documents and settings\All Users\Documents\ComboFix.exe
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((( Files Created from 2010-04-22 to 2010-05-22 )))))))))))))))))))))))))))))))
.

2010-05-22 15:05 . 2010-05-22 15:06 -------- d-----w- c:\program files\CCleaner
2010-05-19 08:41 . 2010-05-19 08:41 -------- d-----w- c:\documents and settings\All Users\Application Data\SITEguard
2010-05-19 08:40 . 2010-05-19 08:40 368640 ---ha-w- C:\SZKGFS.dat
2010-05-19 08:38 . 2010-05-20 06:43 -------- d-----w- c:\documents and settings\All Users\Application Data\STOPzilla!
2010-05-19 08:38 . 2010-05-19 08:38 -------- d-----w- c:\program files\Common Files\iS3
2010-05-19 07:44 . 2010-05-19 07:44 -------- d-sh--w- c:\documents and settings\ASVIN\IECompatCache
2010-05-19 07:36 . 2010-05-19 07:36 -------- d-----w- c:\documents and settings\ASVIN\Application Data\Corel
2010-05-18 15:18 . 2010-05-18 16:37 -------- d-sha-r- c:\documents and settings\Sharon\Sharon1
2010-05-18 13:31 . 2010-05-18 13:31 -------- d-----w- c:\documents and settings\mario\Local Settings\Application Data\iWin
2010-05-18 12:56 . 2010-05-18 13:31 -------- d-sha-r- c:\documents and settings\mario\mario1
2010-05-17 13:46 . 2010-05-20 07:05 -------- d-sha-r- c:\documents and settings\ASVIN\ASVIN1
2010-05-17 13:42 . 2010-05-17 13:42 -------- d-----w- C:\Program Files
2010-05-15 03:37 . 2010-05-15 13:55 -------- d-----w- c:\documents and settings\THR\Local Settings\Application Data\iWin
2010-05-15 03:37 . 2010-05-22 15:09 -------- d-----w- c:\windows\system32\LogFiles
2010-05-14 13:54 . 2010-05-14 13:54 -------- d-----w- c:\documents and settings\All Users\Application Data\iWin Games
2010-05-02 15:21 . 2010-05-02 15:21 -------- d-----w- c:\documents and settings\Sharon\Local Settings\Application Data\Microsoft Help

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-20 16:00 . 2010-02-18 04:14 -------- d-----w- c:\documents and settings\THR\Application Data\GetRightToGo
2010-05-20 06:42 . 2010-05-20 06:40 688 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2010-05-18 13:31 . 2009-12-08 05:08 -------- d-----w- c:\documents and settings\mario\Application Data\Skype
2010-05-17 13:51 . 2009-09-17 02:56 81016 ----a-w- c:\documents and settings\ASVIN\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-14 06:28 . 2010-01-23 06:37 -------- d-----w- c:\program files\4shared.com
2010-05-06 20:59 . 2009-12-30 12:44 38848 ----a-w- c:\windows\system32\avastSS.scr
2010-05-06 20:59 . 2009-12-30 12:43 165032 ----a-w- c:\windows\system32\aswBoot.exe
2010-05-06 20:39 . 2009-12-30 12:44 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-05-06 20:39 . 2009-12-30 12:44 164048 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-05-06 20:34 . 2009-12-30 12:44 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-05-06 20:33 . 2009-12-30 12:44 100432 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2010-05-06 20:33 . 2009-12-30 12:44 94800 ----a-w- c:\windows\system32\drivers\aswmon.sys
2010-05-06 20:33 . 2009-12-30 12:44 19024 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-05-06 20:33 . 2009-12-30 12:44 28880 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2010-05-02 15:21 . 2010-02-19 09:31 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-03-29 13:48 . 2009-09-03 19:10 -------- d-----w- c:\documents and settings\mario\Application Data\vlc
2010-03-25 05:57 . 2010-04-09 09:08 1107264 ----a-w- c:\documents and settings\THR\Application Data\Mozilla\Firefox\Profiles\v8825kw8.default\extensions\DTToolbar@toolbarnet.com\components\DTToolbarFF.dll
2010-03-14 13:38 . 2009-09-04 04:58 81016 ----a-w- c:\documents and settings\THR\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-03-14 09:50 . 2009-09-01 20:47 86327 ----a-w- c:\windows\PCHealth\HelpCtr\OfflineCache\index.dat
2010-03-14 09:00 . 2009-09-07 08:12 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2010-03-10 10:18 . 2010-03-10 10:18 129 ----a-w- c:\documents and settings\Sharon\Local Settings\Application Data\fusioncache.dat
2010-03-10 10:18 . 2009-09-18 08:23 80240 ----a-w- c:\documents and settings\Sharon\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-03-10 06:15 . 2009-09-03 15:23 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 06:24 . 2009-09-03 15:23 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11 . 2009-09-03 15:22 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((( SnapShot@2010-05-20_07.14.17 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-05-22 15:25 . 2010-05-22 15:25 16384 c:\windows\Temp\Perflib_Perfdata_7cc.dat
+ 2009-09-01 20:44 . 2010-01-29 15:01 691712 c:\windows\system32\inetcomm.dll
- 2009-09-01 20:44 . 2008-04-11 19:04 691712 c:\windows\system32\inetcomm.dll
- 2009-12-30 12:13 . 2008-04-11 19:04 691712 c:\windows\system32\dllcache\inetcomm.dll
+ 2009-12-30 12:13 . 2010-01-29 15:01 691712 c:\windows\system32\dllcache\inetcomm.dll
+ 2004-06-16 21:02 . 2004-06-16 21:02 372736 c:\windows\Resources\Themes\Royale\Shell\NormalColor\ShellStyle.dll
+ 2009-12-30 15:15 . 2010-01-29 15:01 1315328 c:\windows\system32\dllcache\msoe.dll
- 2009-12-30 15:15 . 2009-07-10 13:27 1315328 c:\windows\system32\dllcache\msoe.dll
+ 2009-09-03 17:27 . 2010-04-30 18:51 32058312 c:\windows\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{09ec805c-cb2e-4d53-b0d3-a75a428b81c7}]
2010-05-14 06:29 2515552 ----a-w- c:\program files\4shared.com\tb4sh0.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{244ECFA5-3BAC-4878-9185-9F80C97ACC5A}]
2009-11-26 23:03 262144 ----a-w- c:\windows\system32\biohmfna.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{09ec805c-cb2e-4d53-b0d3-a75a428b81c7}"= "c:\program files\4shared.com\tb4sh0.dll" [2010-05-14 2515552]

[HKEY_CLASSES_ROOT\clsid\{09ec805c-cb2e-4d53-b0d3-a75a428b81c7}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{09EC805C-CB2E-4D53-B0D3-A75A428B81C7}"= "c:\program files\4shared.com\tb4sh0.dll" [2010-05-14 2515552]

[HKEY_CLASSES_ROOT\clsid\{09ec805c-cb2e-4d53-b0d3-a75a428b81c7}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2005-04-15 77824]
"eSnips"="c:\program files\eSnips\ClientGW.exe" [2007-12-10 872448]
"FixCamera"="c:\windows\FixCamera.exe" [2007-07-11 20480]
"snpstd3"="c:\windows\vsnpstd3.exe" [2008-08-08 835584]
"tsnpstd3"="c:\windows\tsnpstd3.exe" [2008-07-22 262144]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-05-06 2815192]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-01 148888]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2009-02-04 548864]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-11-02 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-11-02 126976]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
AutoCAD Startup Accelerator.lnk - c:\program files\Common Files\Autodesk Shared\acstart16.exe [2005-3-5 10872]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\googletalk]
2007-01-01 21:22 3739648 ----a-w- c:\program files\Google\Google Talk\googletalk.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\WINDOWS\\system32\\SUPDSvc.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [12/30/2009 6:14 PM 164048]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [12/30/2009 6:14 PM 19024]
S0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [9/7/2009 1:42 PM 691696]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [10/30/2009 1:14 PM 133104]
S2 SSPORT;SSPORT;\??\c:\windows\system32\Drivers\SSPORT.sys --> c:\windows\system32\Drivers\SSPORT.sys [?]
S3 Samsung UPD Service;Samsung UPD Service;c:\windows\system32\SUPDSvc.exe [10/5/2009 1:30 PM 127656]
.
Contents of the 'Scheduled Tasks' folder

2010-05-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-30 07:44]

2010-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-30 07:44]

2010-05-22 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2010-03-12 16:21]

2010-05-22 c:\windows\Tasks\User_Feed_Synchronization-{F316E0AF-C8A9-4294-9BFB-E7840F25E749}.job
- c:\windows\system32\msfeedssync.exe [2009-03-07 23:01]
.
.
------- Supplementary Scan -------
.
uLocal Page = hxxp://www.nuevaq.fm
uStart Page = hxxp://www.nuevaq.fm
uDefault_Search_URL = hxxp://www.nuevaq.fm
mLocal Page = hxxp://www.nuevaq.fm
mStart Page = hxxp://www.nuevaq.fm
TCP: {A377E455-C7C0-4470-A695-619DFF5299D5} = 218.248.240.23,218.248.240.135
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\ASVIN\Application Data\Mozilla\Firefox\Profiles\7wfd6kla.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2233703&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT2233703&SearchSource=13
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2233703&SearchSource=2&q=
FF - component: c:\documents and settings\ASVIN\Application Data\Mozilla\Firefox\Profiles\7wfd6kla.default\extensions\{09ec805c-cb2e-4d53-b0d3-a75a428b81c7}\components\FFExternalAlert.dll
FF - component: c:\program files\Google\Google Gears\Firefox\lib\ff35\gears.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-22 21:06
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-05-22 21:09:01
ComboFix-quarantined-files.txt 2010-05-22 15:38
ComboFix2.txt 2010-05-21 06:12
ComboFix3.txt 2010-05-20 07:17

Pre-Run: 4,072,214,528 bytes free
Post-Run: 4,036,993,024 bytes free

- - End Of File - - 051EE617DFFCC725EA768E14367E4532


Thanks

Edited by Orange Blossom, 22 May 2010 - 02:35 PM.


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#2 Elise

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Posted 25 May 2010 - 05:32 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 akaJohn

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Posted 27 May 2010 - 06:24 AM

Hi elise,

Thanks for helping me out.

I have to add a couple more things here. Since task manager does not open i use process explorer.

Using this i see two processes winlogon.exe and winhelp.exe.

Only when i kill those process i can run the GMER tool.

Also here are the logs asked by you folks.

Sorry for the delay was caught up in my work and did not find time to do it.

I have attached the logs asked by you.

Regards
John

Attached Files



#4 Elise

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Posted 27 May 2010 - 11:31 AM

Hello again,

P2P WARNING
-------------------
Going over your logs I noticed that you have uTorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#5 akaJohn

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Posted 27 May 2010 - 06:00 PM

HI,

the issue seems to have resolved.

Please find the logs.

Thanks,

John

Attached Files



#6 Elise

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Posted 28 May 2010 - 04:03 AM

Hello, did you remove all items found by MBAM?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  12. Push the button.
  13. Push

regards, Elise


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#7 Elise

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Posted 01 June 2010 - 09:58 AM

Hi, are you still there?

regards, Elise


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#8 akaJohn

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Posted 01 June 2010 - 10:04 AM

Yes. I am caught up in some work. Please bare with me. I will have the logs shortly. Btw i have run the ESET OnlineScan and it found 2 malwares. I will update the data shortly.

Thanks,

John

#9 Elise

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Posted 01 June 2010 - 10:54 AM

Okay, thank you for letting me know smile.gif

regards, Elise


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#10 akaJohn

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Posted 03 June 2010 - 02:02 AM

HI,

About your previous question

Hello, did you remove all items found by MBAM?

Yes

ESET ONLINE SCANNER results

C:\Documents and Settings\mario\My Documents\tcs-stuff\esnips.exe a variant of Win32/Adware.Lifze.A application deleted - quarantined
C:\Program Files\eSnips.com\eSnipsToolbar\1.3.0.3\escortApp.dll a variant of Win32/Adware.Lifze.A application cleaned by deleting - quarantined

Also i am not facing any issues now. Let me know if you need any further information.

Thanks,

John


#11 Elise

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Posted 03 June 2010 - 05:19 AM

Hi John,

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean smile.gif

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    • Delete DDS, GMER (this is a random named file) and OTL.
Please read these advices, in order to prevent reinfecting your PC:
  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  2. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  3. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  4. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#12 akaJohn

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Posted 03 June 2010 - 10:48 AM

Hi elise,

Thanks for all your help.

I have gone through the info you have given.

John

#13 Elise

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Posted 03 June 2010 - 11:00 AM

You are welcome John smile.gif

I will now close this topic. If you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


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