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hijackthis log


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19 replies to this topic

#1 howrad

howrad

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Posted 22 May 2010 - 11:52 AM

hi

I have an HP Pavilion dv9700 Notebook PC running Vista Home Premium SP2. It freezes after 5 mins or so of operation. Staring doing this about 2 months ago or so.

The following is a hijack this log i created this morning. Would really appreciate help in developing and implementing an approach to resolve. Thanks.

Howrad

------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:26:46 AM, on 05/22/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\vsnp2uvc.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: (no name) - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles(x86)%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [MSFox] C:\Users\administrator1\AppData\Local\Temp\xxx9905.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files (x86)\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe
O23 - Service: Google Update Service (gupdate1c9d5df21fa31f0) (gupdate1c9d5df21fa31f0) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: IntelŪ Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15635 bytes

EDIT: Moved from Vista to more appropriate Malware Removal Logs forum ~ Hamluis.

Edited by hamluis, 22 May 2010 - 02:22 PM.


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#2 Elise

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Posted 25 May 2010 - 05:32 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 howrad

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Posted 25 May 2010 - 06:19 PM

Thanks, i will try your recommendations.

#4 Elise

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Posted 25 May 2010 - 10:46 PM

Okay, I will wait for your scans smile.gif

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 howrad

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Posted 28 May 2010 - 12:38 PM

Elise

Here is the OTL.txt log:

OTL logfile created on: 05/28/2010 1:31:52 PM - Run 2
OTL by OldTimer - Version 3.2.5.0 Folder = C:\Users\administrator1\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18904)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: MM/dd/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 50.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 74.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 98.47 Gb Total Space | 21.76 Gb Free Space | 22.09% Space Free | Partition Type: NTFS
Drive D: | 111.79 Gb Total Space | 111.55 Gb Free Space | 99.79% Space Free | Partition Type: NTFS
Drive E: | 13.31 Gb Total Space | 2.38 Gb Free Space | 17.89% Space Free | Partition Type: NTFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: PERSONAL
Current User Name: administrator1
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/05/28 13:24:25 | 000,571,904 | ---- | M] (OldTimer Tools) -- C:\Users\administrator1\Desktop\OTL.exe
PRC - [2010/04/26 13:13:25 | 000,531,440 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/04/14 12:47:08 | 002,790,472 | ---- | M] (ALWIL Software) -- C:\Program Files\Alwil Software\Avast5\AvastUI.exe
PRC - [2010/01/11 15:21:52 | 000,490,216 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2009/09/29 10:17:50 | 000,013,088 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
PRC - [2009/05/16 00:11:20 | 000,198,160 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
PRC - [2009/05/16 00:10:41 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2008/10/17 15:52:10 | 000,149,352 | ---- | M] (Symantec Corporation) -- c:\Program Files (x86)\Common Files\Symantec Shared\CCSVCHST.EXE
PRC - [2008/08/01 20:10:54 | 000,675,840 | ---- | M] (Sonix) -- C:\Windows\vsnp2uvc.exe
PRC - [2008/06/25 18:35:55 | 001,251,720 | ---- | M] () -- C:\Program Files (x86)\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
PRC - [2008/04/15 17:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/04/15 17:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2007/10/18 12:34:02 | 005,724,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
PRC - [2007/09/20 14:12:02 | 000,671,744 | ---- | M] (DigitalPersona, Inc.) -- C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe
PRC - [2007/09/20 14:02:58 | 000,299,008 | ---- | M] (DigitalPersona, Inc.) -- C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe
PRC - [2007/09/05 16:45:32 | 000,014,376 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
PRC - [2007/08/31 11:49:50 | 000,243,064 | ---- | M] (Symantec Corporation) -- c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
PRC - [2007/08/29 11:55:54 | 001,347,584 | ---- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files (x86)\AWS\WeatherBug\Weather.exe


========== Modules (SafeList) ==========

MOD - [2010/05/28 13:24:25 | 000,571,904 | ---- | M] (OldTimer Tools) -- C:\Users\administrator1\Desktop\OTL.exe
MOD - [2009/04/11 02:28:18 | 000,450,560 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\comdlg32.dll
MOD - [2008/01/20 22:50:01 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/04/14 12:47:05 | 000,040,384 | ---- | M] (ALWIL Software) [On_Demand | Stopped] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Web Scanner)
SRV:64bit: - [2010/04/14 12:47:05 | 000,040,384 | ---- | M] (ALWIL Software) [On_Demand | Stopped] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Mail Scanner)
SRV:64bit: - [2010/04/14 12:47:05 | 000,040,384 | ---- | M] (ALWIL Software) [Auto | Stopped] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2009/09/24 21:26:26 | 001,142,272 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\FntCache.dll -- (FontCache)
SRV:64bit: - [2009/04/11 03:11:13 | 000,053,760 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\bthserv.dll -- (BthServ)
SRV:64bit: - [2008/01/20 22:47:32 | 000,383,544 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2009/09/29 10:17:50 | 000,013,088 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe -- (IntuitUpdateService)
SRV - [2009/03/30 00:39:54 | 000,089,920 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_64)
SRV - [2008/10/17 15:52:10 | 000,149,352 | ---- | M] (Symantec Corporation) [Auto | Running] -- c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe -- (LiveUpdate Notice)
SRV - [2008/10/17 15:52:10 | 000,149,352 | ---- | M] (Symantec Corporation) [Auto | Running] -- c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe -- (CLTNetCnService)
SRV - [2008/10/17 15:52:10 | 000,149,352 | ---- | M] (Symantec Corporation) [Auto | Running] -- c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)
SRV - [2008/10/17 15:52:10 | 000,149,352 | ---- | M] (Symantec Corporation) [Auto | Running] -- c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)
SRV - [2008/06/25 18:35:55 | 001,251,720 | ---- | M] () [On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- (Symantec Core LC)
SRV - [2008/04/15 17:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2007/10/25 16:27:54 | 000,266,240 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Windows Live\installer\WLSetupSvc.exe -- (WLSetupSvc)
SRV - [2007/10/18 12:31:54 | 000,098,328 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Windows Live\Messenger\usnsvc.exe -- (usnjsvc)
SRV - [2007/09/20 14:02:58 | 000,299,008 | ---- | M] (DigitalPersona, Inc.) [Auto | Running] -- C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe -- (DpHost)
SRV - [2007/08/31 11:49:50 | 000,243,064 | ---- | M] (Symantec Corporation) [Auto | Running] -- c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe -- (Automatic LiveUpdate Scheduler)
SRV - [2007/08/23 15:35:00 | 003,192,184 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE -- (LiveUpdate)
SRV - [2007/08/22 02:22:00 | 000,267,096 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- c:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe -- (comHost)
SRV - [2007/03/05 13:30:06 | 000,110,592 | ---- | M] (Hewlett-Packard Development Company, L.P.) [On_Demand | Stopped] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe -- (Com4Qlb)
SRV - [2006/11/02 09:34:14 | 000,000,000 | ---D | M] [Unknown | Stopped] -- C:\Windows\SysWOW64\Msdtc -- (MSDTC)
SRV - [2006/11/02 02:35:15 | 000,060,994 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\wbem\vds.mof -- (vds)
SRV - [2006/11/02 02:35:15 | 000,055,846 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\wbem\vss.mof -- (VSS)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/04/14 12:35:51 | 000,051,280 | ---- | M] (ALWIL Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2010/04/14 12:35:31 | 000,121,936 | ---- | M] (ALWIL Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2010/04/14 12:31:42 | 000,028,752 | ---- | M] (ALWIL Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr.sys -- (aswRdr)
DRV:64bit: - [2010/04/14 12:31:27 | 000,063,568 | ---- | M] (ALWIL Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2010/04/14 12:31:03 | 000,022,096 | ---- | M] (ALWIL Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2009/10/16 02:33:06 | 000,050,176 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2009/09/30 20:51:42 | 000,046,592 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\wpdusb.sys -- (WpdUsb)
DRV:64bit: - [2009/06/09 17:16:06 | 003,557,376 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\snp2uvc.sys -- (SNP2UVC) USB2.0 PC Camera (SNP2UVC)
DRV:64bit: - [2009/05/18 15:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/04/11 01:40:06 | 000,694,272 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BTHport.sys -- (BTHPORT)
DRV:64bit: - [2009/04/11 01:39:57 | 000,178,176 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\rfcomm.sys -- (RFCOMM) Bluetooth Device (RFCOMM Protocol TDI)
DRV:64bit: - [2009/04/11 01:39:55 | 000,026,112 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\BthEnum.sys -- (BthEnum)
DRV:64bit: - [2009/04/11 01:39:53 | 000,034,816 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\BTHUSB.sys -- (BTHUSB)
DRV:64bit: - [2009/04/11 01:03:32 | 000,111,104 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/03/06 09:06:18 | 000,197,120 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\Rtlh64.sys -- (RTL8169)
DRV:64bit: - [2009/02/19 12:31:42 | 000,028,720 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\SymIMv.sys -- (SymIM)
DRV:64bit: - [2009/02/19 12:31:18 | 000,047,664 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMNDISV.SYS -- (SYMNDISV)
DRV:64bit: - [2009/02/19 12:31:00 | 000,266,800 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV:64bit: - [2009/02/19 12:30:58 | 000,145,456 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMFW.SYS -- (SYMFW)
DRV:64bit: - [2009/02/19 12:30:58 | 000,028,720 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV:64bit: - [2009/02/19 12:30:58 | 000,016,432 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMDNS.SYS -- (SYMDNS)
DRV:64bit: - [2009/01/09 06:17:41 | 000,172,080 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2008/07/30 17:55:06 | 000,025,424 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\COH_Mon.sys -- (COH_Mon)
DRV:64bit: - [2008/04/15 17:54:16 | 000,388,120 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\DRIVERS\iaStor.sys -- (iaStor)
DRV:64bit: - [2008/01/20 22:47:27 | 000,168,704 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\usbvideo.sys -- (usbvideo) USB Video Device (WDM)
DRV:64bit: - [2008/01/20 22:47:02 | 000,115,712 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\bthpan.sys -- (BthPan) Bluetooth Device (Personal Area Network)
DRV:64bit: - [2008/01/20 22:46:57 | 001,523,712 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\VSTDPV6.SYS -- (HSF_DPV)
DRV:64bit: - [2008/01/20 22:46:57 | 000,724,480 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\VSTCNXT6.SYS -- (winachsf)
DRV:64bit: - [2008/01/20 22:46:57 | 000,286,720 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\VSTAZL6.SYS -- (HSFHWAZL)
DRV:64bit: - [2008/01/20 22:46:51 | 000,017,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\CmBatt.sys -- (CmBatt)
DRV:64bit: - [2008/01/18 07:31:30 | 000,320,560 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\SynTP.sys -- (SynTP)
DRV:64bit: - [2007/11/30 23:57:12 | 000,476,720 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SRTSPL64.SYS -- (SRTSPL)
DRV:64bit: - [2007/11/30 23:57:12 | 000,440,880 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\Drivers\SRTSP64.SYS -- (SRTSP)
DRV:64bit: - [2007/11/30 23:57:12 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\SRTSPX64.SYS -- (SRTSPX)
DRV:64bit: - [2007/09/18 09:12:34 | 000,095,784 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btwavdt.sys -- (btwavdt)
DRV:64bit: - [2007/09/18 09:12:34 | 000,089,128 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btwaudio.sys -- (btwaudio)
DRV:64bit: - [2007/09/18 09:12:34 | 000,019,752 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\btwrchid.sys -- (btwrchid)
DRV:64bit: - [2007/08/28 18:46:46 | 000,217,088 | ---- | M] (AuthenTec, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\ATSwpDrv.sys -- (ATSWPDRV) AuthenTec TruePrint USB Driver (SwipeSensor)
DRV:64bit: - [2007/07/11 13:30:34 | 000,009,088 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\HpqRemHid.sys -- (HpqRemHid)
DRV:64bit: - [2007/06/28 11:09:56 | 003,148,288 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\NETw4v64.sys -- (NETw4v64) Intel®
DRV:64bit: - [2007/06/18 20:13:12 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV:64bit: - [2007/03/26 22:48:24 | 000,055,808 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\rixdpx64.sys -- (rismxdp)
DRV:64bit: - [2007/03/19 15:09:36 | 000,055,808 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\rimmpx64.sys -- (rimmptsk)
DRV:64bit: - [2007/02/27 19:10:38 | 000,053,760 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\rimspx64.sys -- (rimsptsk)
DRV:64bit: - [2007/01/17 09:48:30 | 001,455,616 | ---- | M] (Motorola Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\smserial.sys -- (smserial)
DRV:64bit: - [2006/11/02 01:28:10 | 000,273,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HdAudio.sys -- (HdAudAddService)
DRV:64bit: - [2006/10/09 22:09:03 | 000,742,696 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\nvm60x64.sys -- (NVENETFD)
DRV:64bit: - [2006/10/06 22:13:22 | 000,550,912 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\bcmwl664.sys -- (BCM43XV)
DRV - [2010/05/17 09:51:02 | 001,773,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Definitions\VirusDefs\20100522.003\EX64.SYS -- (NAVEX15)
DRV - [2010/05/17 09:51:02 | 000,117,808 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Definitions\VirusDefs\20100522.003\ENG64.SYS -- (NAVENG)
DRV - [2009/11/19 23:02:56 | 000,396,336 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Symantec\Definitions\SymcData\ipsdefs\20100422.001\IDSviA64.sys -- (IDSvia64)
DRV - [2009/08/26 04:00:00 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2009/08/26 04:00:00 | 000,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2008/07/30 17:28:04 | 000,000,841 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\COH_Mon.inf -- (COH_Mon)
DRV - [2006/09/18 17:36:40 | 000,003,066 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysWOW64\wbem\tcpip.mof -- (Tcpip)
DRV - [2006/09/18 17:35:23 | 000,001,088 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysWOW64\wbem\mpsdrv.mof -- (mpsdrv)
DRV - [2006/05/19 15:39:58 | 000,015,497 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\snp2uvc.ini -- (SNP2UVC) USB2.0 PC Camera (SNP2UVC)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
IE - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2 [2008/10/16 09:23:13 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\toolbar@kiwee.com: C:\Program Files (x86)\Kiwee Toolbar\2.8.167\firefox
FF - HKLM\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\Program Files\Real\RealPlayer\browserrecord [2009/05/16 00:11:35 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2006/09/18 17:37:24 | 000,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg64.dll (Google Inc.)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (no name) - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - No CLSID value found.
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Common Files\Symantec Shared\IDS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - No CLSID value found.
O2 - BHO: (Windows Live Sign-in Helper) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll (Google Inc.)
O2 - BHO: (Windows Live Toolbar Helper) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll (Microsoft Corporation)
O2 - BHO: (MSN Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (MSN Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Show Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Windows Live Toolbar) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll (Microsoft Corporation)
O3:64bit: - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\..\Toolbar\WebBrowser: (Comcast Toolbar) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~2\COMCAS~1\COMCAS~1.DLL File not found
O3 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\..\Toolbar\WebBrowser: (Windows Live Toolbar) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [HP Health Check Scheduler] File not found
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [NvMediaCenter] C:\Windows\SysNative\NvMcTray.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Windows\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe (Motorola Inc.)
O4:64bit: - HKLM..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe (Sonix)
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\AvastUI.exe (ALWIL Software)
O4 - HKLM..\Run: [ccApp] c:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [DpAgent] C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe (DigitalPersona, Inc.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UCam_Menu] C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000..\Run: [MSFox] C:\Users\administrator1\AppData\Local\Temp\xxx9905.exe File not found
O4 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000..\Run: [msnmsgr] C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O4 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O8:64bit: - Extra context menu item: &Windows Live Search - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll (Microsoft Corporation)
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll (Google Inc.)
O8:64bit: - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8:64bit: - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O8 - Extra context menu item: &Windows Live Search - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll (Microsoft Corporation)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll (Google Inc.)
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9:64bit: - Extra Button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9:64bit: - Extra 'Tools' menuitem : @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - Reg Error: Value error. File not found
O9 - Extra Button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Windows\SysNative\wshbth.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Windows\SysWOW64\wshbth.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O15 - HKU\S-1-5-21-2327305712-1914478917-1958363651-1000\..Trusted Domains: turbotax.com ([]https in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_04)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: CabBuilder http://kiw.imgag.com/imgag/kiw/toolbar/dow...llerControl.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.73.246 68.87.71.230
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\administrator1\Desktop\pics\CANADA\morning.JPG
O24 - Desktop BackupWallPaper: C:\Users\administrator1\Desktop\pics\CANADA\morning.JPG
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/09/11 11:18:54 | 000,000,340 | -HS- | M] () - E:\AUTOMODE -- [ NTFS ]
O33 - MountPoints2\{d73c7399-daa6-11dd-a1de-001e68762dbe}\Shell - "" = AutoRun
O33 - MountPoints2\{d73c7399-daa6-11dd-a1de-001e68762dbe}\Shell\AutoRun\command - "" = H:\LaunchU3.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/05/28 13:24:22 | 000,571,904 | ---- | C] (OldTimer Tools) -- C:\Users\administrator1\Desktop\OTL.exe
[2010/05/22 13:19:58 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/05/22 13:19:56 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2010/05/22 13:17:59 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update
[2010/05/22 13:05:43 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/05/22 13:05:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour
[2010/05/22 13:05:40 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/05/22 10:26:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
[2010/05/22 10:13:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour(0)
[2010/05/22 10:04:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Silverlight
[2010/05/19 18:57:51 | 000,000,000 | ---D | C] -- C:\ProgramData\AOL
[2009/09/20 20:43:43 | 000,018,944 | ---- | C] ( ) -- C:\Windows\SysWow64\Implode.dll

========== Files - Modified Within 30 Days ==========

[2025/01/03 13:28:16 | 001,451,025 | ---- | M] () -- C:\Users\administrator1\Desktop\100_4068.JPG
[2010/05/28 13:33:41 | 003,145,728 | -HS- | M] () -- C:\Users\administrator1\ntuser.dat
[2010/05/28 13:26:42 | 000,000,436 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{00654572-F059-4F10-A9F7-81C92B39542D}.job
[2010/05/28 13:24:25 | 000,571,904 | ---- | M] (OldTimer Tools) -- C:\Users\administrator1\Desktop\OTL.exe
[2010/05/28 13:23:47 | 000,000,253 | ---- | M] () -- C:\Users\Public\Documents\hpqp.ini
[2010/05/28 13:21:59 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/05/28 13:21:58 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/05/28 13:21:21 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/05/28 13:21:20 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/05/28 13:21:05 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/05/23 18:42:58 | 000,000,012 | ---- | M] () -- C:\Windows\bthservsdp.dat
[2010/05/22 13:31:57 | 000,524,288 | -HS- | M] () -- C:\Users\administrator1\ntuser.dat{a775dc16-65b6-11df-8fef-0021860efb3c}.TMContainer00000000000000000001.regtrans-ms
[2010/05/22 13:31:57 | 000,065,536 | -HS- | M] () -- C:\Users\administrator1\ntuser.dat{a775dc16-65b6-11df-8fef-0021860efb3c}.TM.blf
[2010/05/22 13:31:43 | 002,861,644 | -H-- | M] () -- C:\Users\administrator1\AppData\Local\IconCache.db
[2010/05/22 13:20:31 | 000,001,804 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2010/05/22 13:18:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/05/22 11:51:14 | 000,524,288 | -HS- | M] () -- C:\Users\administrator1\ntuser.dat{a775dc16-65b6-11df-8fef-0021860efb3c}.TMContainer00000000000000000002.regtrans-ms
[2010/05/22 11:42:05 | 000,524,288 | -HS- | M] () -- C:\Users\administrator1\NTUSER.DAT{c328fef1-6a85-11db-9fbd-cf3689cba3de}.TMContainer00000000000000000001.regtrans-ms
[2010/05/22 11:42:05 | 000,065,536 | -HS- | M] () -- C:\Users\administrator1\NTUSER.DAT{c328fef1-6a85-11db-9fbd-cf3689cba3de}.TM.blf
[2010/05/22 11:29:22 | 000,116,798 | ---- | M] () -- C:\ProgramData\nvModes.dat
[2010/05/22 11:29:22 | 000,116,798 | ---- | M] () -- C:\ProgramData\nvModes.001
[2010/05/19 19:13:23 | 000,000,732 | ---- | M] () -- C:\Users\administrator1\AppData\Local\d3d9caps64.dat
[2010/04/30 06:44:54 | 000,347,480 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2010/04/29 03:01:38 | 000,002,027 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk

========== Files Created - No Company Name ==========

[2010/05/22 13:20:31 | 000,001,804 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2010/05/22 11:51:14 | 000,524,288 | -HS- | C] () -- C:\Users\administrator1\ntuser.dat{a775dc16-65b6-11df-8fef-0021860efb3c}.TMContainer00000000000000000002.regtrans-ms
[2010/05/22 11:51:14 | 000,524,288 | -HS- | C] () -- C:\Users\administrator1\ntuser.dat{a775dc16-65b6-11df-8fef-0021860efb3c}.TMContainer00000000000000000001.regtrans-ms
[2010/05/22 11:51:14 | 000,065,536 | -HS- | C] () -- C:\Users\administrator1\ntuser.dat{a775dc16-65b6-11df-8fef-0021860efb3c}.TM.blf
[2010/04/28 20:01:40 | 001,451,025 | ---- | C] () -- C:\Users\administrator1\Desktop\100_4068.JPG
[2009/09/20 20:43:42 | 000,748,167 | ---- | C] () -- C:\Windows\SysWow64\Co2c40en.dll
[2009/09/20 20:43:39 | 000,000,227 | ---- | C] () -- C:\Windows\teensmrt.ini
[2009/09/17 07:16:23 | 000,117,248 | ---- | C] () -- C:\Windows\SysWow64\EhStorAuthn.dll
[2009/09/17 07:14:43 | 000,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2008/12/17 21:47:17 | 000,339,968 | ---- | C] () -- C:\Windows\SysWow64\pythoncom25.dll
[2008/12/17 21:47:17 | 000,114,688 | ---- | C] () -- C:\Windows\SysWow64\pywintypes25.dll
[2008/01/20 22:50:05 | 000,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2006/05/19 15:39:58 | 000,015,497 | ---- | C] () -- C:\Windows\snp2uvc.ini
[1999/08/12 01:00:00 | 001,708,032 | ---- | C] () -- C:\Windows\SysWow64\MSO97V.DLL
[1999/08/12 01:00:00 | 000,036,864 | ---- | C] () -- C:\Windows\SysWow64\DOCOBJ.DLL
[1999/08/12 01:00:00 | 000,032,768 | ---- | C] () -- C:\Windows\SysWow64\MSORFS.DLL
[1999/08/12 01:00:00 | 000,032,768 | ---- | C] () -- C:\Windows\SysWow64\HLINKPRX.DLL
< End of report >


#6 howrad

howrad
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Posted 28 May 2010 - 12:41 PM

and here is the extra.txt log

OTL Extras logfile created on: 05/28/2010 1:25:08 PM - Run 1
OTL by OldTimer - Version 3.2.5.0 Folder = C:\Users\administrator1\Documents\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18904)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: MM/dd/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 61.00% Memory free
8.00 Gb Paging File | 7.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 98.47 Gb Total Space | 22.00 Gb Free Space | 22.34% Space Free | Partition Type: NTFS
Drive D: | 111.79 Gb Total Space | 111.55 Gb Free Space | 99.79% Space Free | Partition Type: NTFS
Drive E: | 13.31 Gb Total Space | 2.38 Gb Free Space | 17.89% Space Free | Partition Type: NTFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: PERSONAL
Current User Name: administrator1
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = Shdocvw.Document] -- c:\Winnt\system32\Shdocvw.dll File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.url [@ = Shdocvw.Document] -- c:\Winnt\system32\Shdocvw.dll File not found

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~2\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~2\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"UacDisableNotify" = 1
"InternetSettingsDisableNotify" = 1
"AutoUpdateDisableNotify" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]
"VistaSp2" = B7 8E C4 39 BE 5F CA 01 [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files (x86)\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files (x86)\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink -- (EarthLink, Inc.)
"C:\Program Files (x86)\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files (x86)\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink -- (EarthLink, Inc.)


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{1BB3260C-8940-4523-B833-0E60F67D0CB5}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2ECF5D26-F0AF-4AD4-97FE-BB85A4D52966}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{2F84B929-9DC7-40C6-AC1B-8C65996BBECD}" = lport=2869 | protocol=6 | dir=in | app=system |
"{B6E8B36B-B94F-423D-A0FE-85DEC20E5A50}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{CDD89B8F-167B-4819-99E6-4A3348AD2D74}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service\intuitupdater.exe |
"{EB7D70B1-FA05-45CE-BE99-CEF53C190EEA}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service\intuitupdateservice.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0E2CC26E-117B-4B55-BA91-1F614C536291}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{2E472F4E-0913-4FB5-BDE6-6AFD1D34C966}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr.exe |
"{30E90AF1-4333-4A05-A9A2-E5E32841284A}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{36165710-9432-44A2-BE55-2688A304AF5A}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{377145E5-1BD6-4FD4-999F-BAF8182D2227}" = protocol=6 | dir=in | app=c:\program files (x86)\turbotax\home & business 2007\32bit\updatemgr.exe |
"{5C4C4C27-91D7-4B7F-8E92-7318B5F179A1}" = protocol=6 | dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{69AB1424-7379-48D8-929D-1C55ECE0FFEE}" = protocol=17 | dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{74A35B19-3CEE-4087-90ED-287EC3B2ACD2}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{8852CDF2-5366-4F5C-B98D-0E6A3A79501B}" = dir=in | app=c:\program files (x86)\windows live\messenger\livecall.exe |
"{9158CDD7-2484-4453-B5D2-927A711D9FB5}" = dir=in | app=c:\program files (x86)\hp\quickplay\qpservice.exe |
"{AA8310EA-4D3D-407E-9173-D8DAF8C7467F}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{B34325BE-D807-4A50-AECB-D6B66936FBF0}" = protocol=6 | dir=in | app=c:\program files (x86)\turbotax\home & business 2007\32bit\ttax.exe |
"{B5ADB21A-511A-4924-95E7-44A1F59607C8}" = protocol=17 | dir=in | app=c:\program files (x86)\turbotax\home & business 2007\32bit\ttax.exe |
"{B6916F4D-F034-4855-87CA-4D13D19CA989}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\aol\loader\aolload.exe |
"{D2E5BD87-E252-4959-BDA9-136A38900A39}" = protocol=17 | dir=in | app=c:\program files (x86)\turbotax\home & business 2007\32bit\updatemgr.exe |
"{DA5FBA3E-AA70-4280-9477-9A207CAB7B95}" = dir=in | app=c:\program files (x86)\hp\quickplay\qp.exe |
"{DEE229DD-74C6-45A6-BD84-5E5B7F282078}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{F94945B5-8F82-497B-B0CB-F71458DAEBE0}" = dir=in | app=c:\program files (x86)\windows live\messenger\livecall.exe |
"{FF153752-858D-4F24-97E4-1D632EF5F2DB}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\aol\loader\aolload.exe |
"TCP Query User{2640F6CE-A0A2-41CD-92FD-F64BC6B907F0}C:\program files (x86)\secondlife\slvoice.exe" = protocol=6 | dir=in | app=c:\program files (x86)\secondlife\slvoice.exe |
"UDP Query User{FD722B37-F4FF-46BA-A8A6-F9672FAB95A9}C:\program files (x86)\secondlife\slvoice.exe" = protocol=17 | dir=in | app=c:\program files (x86)\secondlife\slvoice.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{03D1988F-469F-4843-8E6E-E5FE9D17889D}" = HP Integrated Module with Bluetooth wireless technology 6.0.1.5500
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{11192F89-510C-4E23-A62A-D3BEA9139596}" = HP QuickTouch 1.00 C3
"{209CDA54-D390-46A2-A97C-7BF61734418D}" = WeatherBug Gadget
"{2B8AD1EE-28D4-42FF-AE4B-856E5862D583}" = ccCommon64
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{404BB1FF-A84F-432F-B77B-301E88E8D1C7}" = Apple Mobile Device Support
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = IntelŪ Matrix Storage Manager
"{90B5B05F-AFDA-4922-A153-45B14200BA77}" = SPBBC 64bit
"{96D5EB02-DE18-4DCD-A713-929B4461CA8D}" = iTunes
"{A6A95C2E-D8F9-4A19-8C87-4A0088844396}" = DigitalPersona Personal 3.0.0
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{C19D4D8F-4433-4F6D-9F0C-79589FD0B973}" = Bonjour
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D3C379A2-883D-4B5E-8332-0A20DC1FD51B}" = SymNet x64
"{EA4E8A6C-4CDE-4926-A0B1-1B8DAE21FABA}" = Symantec Real Time Storage Protection Component (x64)
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F303C668-7674-484A-8C04-579881C382F8}" = Norton Protection Center
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"NVIDIA Drivers" = NVIDIA Drivers
"SMSERIAL" = Motorola SM56 Data Fax Modem
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
" Joint E3 Evaluation Tool" = Joint E3 Evaluation Tool
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{06E74B9B-631F-4378-BF3A-40D868450C05}" = HPPhotoSmartPhotobookHolidayPack1
"{082702D5-5DD8-4600-BCE5-48B15174687F}" = HP Doc Viewer
"{10C69612-017B-45F5-B986-7D113D5A2EA3}" = MSN Toolbar
"{12A76360-388E-4B27-ABEB-D5FC5378DD2A}" = HPPhotoSmartPhotobookWebPack1
"{13F3917B56CD4C25848BDC69916971BB}" = DivX Converter
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{172AEB5E-CBB2-4CDD-A4CF-388600825839}" = HPPhotoSmartPhotobookPlayfulPack1
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = DVD Suite
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{250E9609-E830-43EB-B379-DAB7546A2422}" = muvee autoProducer 6.1
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216016F0}" = Java™ 6 Update 16
"{26A24AE4-039D-4CA4-87B4-2F83216018FF}" = Java™ 6 Update 18
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{29521505-F489-4822-ADFA-32C6DEE4F114}" = TurboTax 2008 WinPerUserEducation
"{31216452-5540-4C96-B754-94890A63D5AB}" = HP Help and Support
"{31478BE1-CDE5-4753-A8B2-F6D4BC1FBE09}" = Component Framework
"{3248F0A8-6813-11D6-A77B-00B0D0160020}" = Java™ 6 Update 2
"{3248F0A8-6813-11D6-A77B-00B0D0160040}" = Java™ 6 Update 4
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{341201D4-4F61-4ADB-987E-9CCE4D83A58D}" = Windows Live Toolbar Extension (Windows Live Toolbar)
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.30 E1
"{3881DB80-EAA2-012B-ADAE-000000000000}" = TurboTax 2009 WinPerFedFormset
"{38975F50-EAA2-012B-ADB4-000000000000}" = TurboTax 2009 WinPerReleaseEngine
"{38A34630-EAA2-012B-ADB6-000000000000}" = TurboTax 2009 WinPerTaxSupport
"{39940ED0-EAA2-012B-ADF1-000000000000}" = TurboTax 2009 wmdiper
"{3C5A81D0-EAA2-012B-AE9F-000000000000}" = TurboTax 2009 wrapper
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP QuickPlay 3.6
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CACFCD9-F71B-413A-8DF5-1A6419D5CDC6}" = Cards_Calendar_OrderGift_DoMorePlugout
"{508CE775-4BA4-4748-82DF-FE28DA9F03B0}" = Windows Live Messenger
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{55A6283C-638A-4EE0-B491-51118554BDA2}" = Norton Confidential Core
"{595ED82D-446E-4C0B-B327-216AE31E9471}" = TurboTax 2008 wmdiper
"{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
"{62120008-8E1E-4807-860D-A8B48F8552DB}" = Norton Protection Center
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{6ADD0603-16EF-400D-9F9E-486432835002}" = OpenOffice.org 3.2
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7570F1CA-016D-46AC-B586-CD74645EFB52}" = TurboTax 2008 WinPerFedFormset
"{767CC44C-9BBC-438D-BAD3-FD4595DD148B}" = VC80CRTRedist - 8.0.50727.762
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7745B7A9-F323-4BB9-9811-01BF57A028DA}" = Map Button (Windows Live Toolbar)
"{77FFBA7E-0973-4F39-BBDB-AC2F537578D2}" = Norton AntiVirus
"{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}" = Windows Live Favorites for Windows Live Toolbar
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX Codec
"{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}" = AnswerWorks 4.0 Runtime - English
"{7F362F06-A9A3-440F-8B19-6A01A72723C4}" = AuthenTec Fingerprint Sensor Minimum Install
"{818ABC3C-635C-4651-8183-D0E9640B7DD1}" = HP Update
"{8347A7A5-4AB8-433F-82AA-496B0D189A9B}" = HP User Guides 0088
"{88214092-836F-4E22-A5AC-569AC9EE6A0F}" = TurboTax 2008 WinPerReleaseEngine
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
"{89E052B2-5CA5-4B7A-AF0C-28CA2836B030}" = HPPhotoSmartPhotobookModernPack1
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9885A11E-60E4-417C-B58B-8B31B21C0B8A}" = HP Easy Setup - Frontend
"{9E5A03E3-6246-4920-9630-0527D5DA9B07}" = AnswerWorks 5.0 English Runtime
"{A07840FC-CE63-4CB8-8030-EF4B9805925A}" = HPPhotoSmartDiscLabel_PaperLabel
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A5C4AD72-25FE-4899-B6DF-6D8DF63C93CF}" = Highlight Viewer (Windows Live Toolbar)
"{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}" = Windows Live installer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A96E97134CA649888820BCDE5E300BBD}" = H.264 Decoder
"{A9DC9256-709F-4BEA-B39D-4F11D90585AA}" = HP Smart Web Printing
"{AAC389499AEF40428987B3D30CFC76C9}" = MKV Splitter
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.3
"{AC76BA86-7AD7-5464-3428-800000000003}" = Spelling Dictionaries Support For Adobe Reader 8
"{AC95121F-1576-45B8-82F7-3911D27882E6}" = HPPhotoSmartPhotobookScrapbookPack1
"{ADFB9653-F44C-460C-BF58-189CC552DFFE}" = hpphotosmartdisclabelplugin
"{AEF9DC35ADDF4825B049ACBFD1C6EB37}" = AAC Decoder
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B1DB1AD8-C07E-4052-81A1-D2930232BA70}" = TurboTax 2008 wrapper
"{B23726CF-68BF-41A6-A4EB-72F12F87FE05}" = TurboTax 2008 WinPerTaxSupport
"{B24E05CC-46FF-4787-BBB8-5CD516AFB118}" = ccCommon
"{B4E91E95-A5BA-4E50-A465-DB7EFEB176E8}" = HPPhotoSmartDiscLabel_PrintOnDisc
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{BD0E2B92-3814-46F0-893B-4612EA010C7E}" = HP Customer Experience Enhancements
"{C17F3696-8EE5-46B0-ADD7-7F5ED6208879}" = Music Oasis
"{C1C185CA-C531-49F5-A6FA-B838405A049D}" = Norton Internet Security
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CBAE4F50-9FC9-4557-AB36-9826DF3C103C}" = HP Wireless Assistant
"{CC4A73BF-938E-4C19-A553-853C035C9BA1}" = LightScribe System Software 1.10.13.1
"{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}" = HP Active Support Library
"{D5A145FC-D00C-4F1A-9119-EB4D9D659750}" = Windows Live Toolbar
"{DD3C88A0-C53C-41D0-A21B-6D021981D23E}" = HPPhotoSmartDiscLabelContent1
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{E371C150-A9F1-49CE-ACC1-51AEFD01C1D4}_is1" = Turbo Tax Audit Support Center 2.0
"{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}" = Norton AntiVirus Help
"{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
"{E6D9BC25-0DBC-4368-8E4A-7DEE80661CD9}" = TurboTax 2008 WinPerProgramHelp
"{E80F62FF-5D3C-4A19-8409-9721F2928206}" = LiveUpdate (Symantec Corporation)
"{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}" = AppCore
"{F084395C-40FB-4DB3-981C-B51E74E1E83D}" = Smart Menus (Windows Live Toolbar)
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F5577101-33CC-4711-8235-3A95BCD49DB0}" = EA Link
"{F636EE9A-F9EC-4606-BCFA-77DD0E210788}" = HPPhotoSmartDiscLabel_Tattoo
"{FB26A501-6BA6-459B-89AA-9736730752FB}" = VoiceOver Kit
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AIM_6" = AIM 6
"Audit Support Center" = Audit Support Center 1.0
"avast5" = avast! Free Antivirus
"ComcastToolbar" = Comcast Toolbar
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"Google Chrome" = Google Chrome
"Hauppauge MCE2005 Software Encoder" = Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Smart Web Printing" = HP Smart Web Printing
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{F5577101-33CC-4711-8235-3A95BCD49DB0}" = EA Link
"MSNINST" = MSN
"PPTView97" = Microsoft PowerPoint Viewer 97
"PsuedoLiveUpdate" = LiveUpdate (Symantec Corporation)
"RealPlayer 6.0" = RealPlayer
"Savings Bond Wizard" = Savings Bond Wizard
"SecondLife" = SecondLife (remove only)
"SymSetup.{C1C185CA-C531-49F5-A6FA-B838405A049D}" = Norton Internet Security (Symantec Corporation)
"teenSMARTŪ" = teenSMARTŪ
"TurboTax 2008" = TurboTax 2008
"TurboTax 2009" = TurboTax 2009
"TurboTax Home & Business 2007" = TurboTax Home & Business 2007
"ViewpointMediaPlayer" = Viewpoint Media Player
"WeatherBug" = WeatherBug
"Windows Live Toolbar" = Windows Live Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

========== Last 10 Event Log Errors ==========

[ Antivirus Events ]
Error - 02/10/2010 7:47:12 AM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 7:47:12 AM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 9:38:03 AM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 9:38:05 AM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 4:01:53 PM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 4:01:53 PM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 4:01:57 PM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/10/2010 11:43:10 PM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/11/2010 2:59:48 AM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

Error - 02/11/2010 12:27:25 PM | Computer Name = Personal | Source = avast! | ID = 33554522
Description =

[ Application Events ]
Error - 11/05/2009 10:01:45 PM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

Error - 11/05/2009 11:04:29 PM | Computer Name = Personal | Source = Application Error | ID = 1000
Description = Faulting application mobsync.exe, version 6.0.6001.18000, time stamp
0x479196e4, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec,
exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x1a14, application
start time 0x01ca5e8ddb29c1d7.

Error - 11/07/2009 10:23:52 AM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

Error - 11/07/2009 11:20:49 AM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

Error - 11/07/2009 11:22:12 AM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

Error - 11/07/2009 11:24:37 AM | Computer Name = Personal | Source = ESENT | ID = 215
Description = WinMail (3804) WindowsMail0: The backup has been stopped because it
was halted by the client or the connection with the client failed.

Error - 11/07/2009 11:24:42 AM | Computer Name = Personal | Source = ESENT | ID = 215
Description = WinMail (944) WindowsMail0: The backup has been stopped because it
was halted by the client or the connection with the client failed.

Error - 11/07/2009 11:31:00 PM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

Error - 11/08/2009 4:19:37 AM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

Error - 11/08/2009 7:01:51 PM | Computer Name = Personal | Source = WinMgmt | ID = 10
Description =

[ DigitalPersona Pro Events ]
Error - 05/22/2010 8:13:38 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 9:25:20 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 9:52:09 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 9:58:11 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 10:23:45 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 10:42:02 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 11:29:19 AM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 12:41:18 PM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 12:53:08 PM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

Error - 05/22/2010 1:10:02 PM | Computer Name = Personal | Source = DigitalPersona Pro | ID = 17827075
Description = Agent cannot start. Description: Found other running Agent.

[ System Events ]
Error - 05/22/2010 12:43:29 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7009
Description =

Error - 05/22/2010 12:43:29 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7000
Description =

Error - 05/22/2010 12:43:29 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7009
Description =

Error - 05/22/2010 12:43:29 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7000
Description =

Error - 05/22/2010 12:59:19 PM | Computer Name = Personal | Source = EventLog | ID = 6008
Description = The previous system shutdown at 12:56:03 PM on 5/22/2010 was unexpected.

Error - 05/22/2010 1:08:38 PM | Computer Name = Personal | Source = EventLog | ID = 6008
Description = The previous system shutdown at 1:05:55 PM on 5/22/2010 was unexpected.

Error - 05/22/2010 1:10:06 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7000
Description =

Error - 05/22/2010 1:17:42 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7031
Description =

Error - 05/28/2010 1:23:42 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7022
Description =

Error - 05/28/2010 1:23:43 PM | Computer Name = Personal | Source = Service Control Manager | ID = 7001
Description =


< End of report >


#7 Elise

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Posted 28 May 2010 - 01:06 PM

Hello again,

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#8 howrad

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Posted 28 May 2010 - 02:06 PM

elise

and here is the gmer log

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-28 15:03:32
Windows 6.0.6002 Service Pack 2
Running: ibecfhl8.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0021860efb3c
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet005\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet006\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet007\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet008\Services\BTHPORT\Parameters\Keys\0021860efb3c (not active ControlSet)

---- EOF - GMER 1.0.15 ----


#9 Elise

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Posted 28 May 2010 - 02:20 PM

I am susprised it did run, since you have a 64 bit system.

Plwase see my last post for instructions.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#10 howrad

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Posted 28 May 2010 - 02:37 PM

elise

i tried to run MBAB, but the PC keeps freezing in the middle of the scan. MBAB does indicate that there is one infected file.

howrad

#11 Elise

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Posted 28 May 2010 - 02:40 PM

Please run a quick scan with MBAM and let me know if it still freezes.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#12 Elise

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Posted 01 June 2010 - 09:55 AM

Hello, are you still there?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 howrad

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Posted 05 June 2010 - 07:52 AM

elise

Sorry for the slow response back. I should have told you i went on a business trip, got back late last night. Anyhow, here is the quick scan log from MMalwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4152

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

06/05/2010 8:48:41 AM
mbam-log-2010-06-05 (08-48-41).txt

Scan type: Quick scan
Objects scanned: 128103
Time elapsed: 5 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\msfox (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
BAM. It found two malicious items that were removed.

Howard

----------------


#14 Elise

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Posted 05 June 2010 - 08:16 AM

Hi Howard, no problem smile.gif

How are things running now?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  12. Push the button.
  13. Push

regards, Elise


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#15 howrad

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Posted 05 June 2010 - 04:13 PM

Hi Elise

The computer was running great, tried the ESET scan, and it froze in middle of scan. When i turned computer back on, it did a system restore. Perhaps i had other virus protection running. I turned them off and now scanning again. Will give a report when done, fingers crossed. Thanks again.

Howrad

Hi Elise

The computer was running great, tried the ESET scan, and it froze in middle of scan. When i turned computer back on, it did a system restore. Perhaps i had other virus protection running. I turned them off and now scanning again. Will give a report when done, fingers crossed. Thanks again.

Howrad




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