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Removing harmful Update


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#1 SmokeViper07

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Posted 22 May 2010 - 07:42 AM

Hello, I currently have Windows 7 Ultimate 32-bit installed and I updated the other day and installed a graphics driver update from microsoft which later caused me to BSOD. I tried to go into the control panel and hit the option to show installed updates but it didn't show. How would I be able to remove this update driver without having to preform a fresh install?

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#2 computerxpds

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Posted 22 May 2010 - 07:56 AM

What are your system specs and also just to be sure it is the driver which according to your post it is:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Also you could try and go to your graphics manufacturer web page and download their updated driver to see if that works. :huh:

Edit: For spelling and link fixes. :huh:

Edited by computerxpds, 22 May 2010 - 07:57 AM.

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#3 SmokeViper07

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Posted 22 May 2010 - 08:01 AM

I had actually used this when the BSOD occurred to find out myself what the cause was but feel free to double check my work.

==================================================
Dump File : 052110-23805-01.dmp
Crash Time : 5/21/2010 12:30:36 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8af9c788
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+56788
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\052110-23805-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

#4 keyboardNinja

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Posted 25 May 2010 - 02:01 PM

Did you go here?

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I don't recommend using hardware driver updates available from Windows Update. Just because it might be a newer version doesn't mean it is better by any stretch of the imagination. I have only had problems with drivers updates offered from Windows Update.
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