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Extreme slowdown


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2 replies to this topic

#1 leonthomas

leonthomas

  • Members
  • 1 posts
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  • Local time:08:21 PM

Posted 21 May 2010 - 07:42 PM

Windows Vista Build 6002: Service Pack 2
Dell Inspiron 530S Desktop PC

My computer has suddenly started moving very slowly. Suddenly as in right away and not gradually over time. I don't know what happened. Everything moves at a snail's pace. Opening programs takes a few minutes, and when they are opened they move slowly as well. Internet is slow. Start up is slow. Shutting down is slow. It took about five or six minutes just for the computer to turn off.

I assume I downloaded something terrible. So, I went into safe mode, which itself still has slowdown problems, and used system restore to turn it back a couple days. No luck. I tried running a Microsoft Security Essentials scan, but after five minutes, it scanned exactly ONE file of thousands. Then, I used it in safe mode. It told me there was nothing wrong with my computer. I tried Malwarebytes' Anti-Malware. Nothing. I tried Spybot Search and Destroy. It found some minor problems, but it did not fix the issue. I defragged the computer. No luck. I tried to restore it to an even earlier date. It did not solve the problem.

I'm using a different computer to type this. No, I do not have the original disks. I'm stumped because all the things I would normally do to fix problems either don't work or can't work because the extreme slowdown makes them impossible to use. In safe mode, I can't even download certain programs (like AVG) that could help because some things won't install in safe mode. I can't download anything in regular mode because it takes a half an hour just to open Internet Explorer, and even once it is open, it...moves...terribly...slowly. I went into regular mode just now. It is even worse. The screen is black. Maybe if I waited longer, it would have started up. I don't know. It's like whatever is wrong is getting worse.

Obviously, something is wrong. I asked at another forum. They told me to show this DDS log. They have yet to come up with an answer. So, I thought I would try here. I desperately need help.

DDS (Ver_10-03-17.01) - NTFSX64 NETWORK
Run by Leon at 0:19:31.86 on Fri 05/21/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4084.3342 [GMT -4:00]

AV: PC-cillin Internet Security - Virus Protection *On-access scanning enabled* (Outdated) {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: PC-cillin Internet Security - Spyware Protection *enabled* (Outdated) {003DD9A8-02A6-43CF-81BA-5D403CAD001E}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: PC-cillin Internet Security - Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SysWOW64\atashost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\F\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.oratoryweb.net/
uWindow Title = Internet Explorer provided by Dell
mLocal Page = c:\windows\syswow64\blank.htm
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files (x86)\askbardis\bar\bin\askBar.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files (x86)\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files (x86)\askbardis\bar\bin\askBar.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [uTorrent] "c:\program files (x86)\utorrent\uTorrent.exe"
uRun: [EA Core] "c:\program files (x86)\electronic arts\eadm\Core.exe" -silent
uRun: [WMPNSCFG] c:\program files (x86)\windows media player\WMPNSCFG.exe
uRun: [MP4 Player] "c:\program files (x86)\mp4 player\mp4Player.exe" hmw
mRun: [pccguide.exe] "c:\program files (x86)\trend micro\internet security 14\pccguide.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe"
mRun: [Microsoft Default Manager] "c:\program files (x86)\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [nmctxth] "c:\program files (x86)\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files (x86)\pure networks\network magic\nmapp.exe" -autorun -nosplash
StartupFolder: c:\users\leon\appdata\roaming\micros~1\windows\sta rtm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\sta rtup\digita~1.lnk - c:\program files (x86)\digital line detect\DLG.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files (x86)\cozi express\CoziProtocolHandler.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files (x86)\common files\pure networks shared\platform\puresp4.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {3041D03E-FD4B-44E0-B742-2D9B88305F98} - No File
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] c:\windows\system32\igfxpers.exe
mRun-x64: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey

============= SERVICES / DRIVERS ===============

R0 PxHlpa64;PxHlpa64;c:\windows\system32\drivers\PxHl pa64.sys [2009-5-1 53488]
R2 atashost;WebEx Service Host for Support Center;c:\windows\syswow64\atashost.exe [2010-5-11 20376]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2009-5-1 358728]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 173984]
S2 ASKUpgrade;ASKUpgrade;c:\program files (x86)\askbardis\bar\bin\ASKUpgrade.exe [2009-6-15 234888]
S2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
S2 gupdate1c9f858401dd0e;Google Update Service (gupdate1c9f858401dd0e);c:\program files (x86)\google\update\GoogleUpdate.exe [2009-6-28 133104]
S2 Tmntsrv;Trend Micro Real-time Service;c:\progra~2\trendm~1\intern~1\Tmntsrv.exe [2007-8-27 345432]
S2 TmPfw;Trend Micro Personal Firewall;c:\progra~2\trendm~1\intern~1\TmPfw.exe [2007-8-27 923216]
S2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpr eflt.sys [2009-5-1 43336]
S2 tmproxy;Trend Micro Proxy Service;c:\progra~2\trendm~1\intern~1\tmproxy.exe [2007-8-27 566872]
S3 CAXHWBS2;CAXHWBS2;c:\windows\system32\drivers\CAXH WBS2.sys [2009-5-1 411136]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework6 4\v2.0.50727\mscorsvw.exe [2009-6-16 89920]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 40832]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-1-20 19968]
S3 TVICHW64;TVICHW64;c:\windows\syswow64\drivers\TVIC HW64.SYS [2009-6-16 21200]

============== File Associations ===============

JSEFile=c:\windows\syswow64\WScript.exe "%1" %*

=============== Created Last 30 ================

2010-05-20 22:05:33 65536 --sha-w- c:\users\leon\ntuser.dat{c4567cec-645a-11df-aeee-9d872237b45f}.TM.blf
2010-05-20 22:05:33 524288 --sha-w- c:\users\leon\ntuser.dat{c4567cec-645a-11df-aeee-9d872237b45f}.TMContainer00000000000000000002.regt rans-ms
2010-05-20 22:05:33 524288 --sha-w- c:\users\leon\ntuser.dat{c4567cec-645a-11df-aeee-9d872237b45f}.TMContainer00000000000000000001.regt rans-ms
2010-05-16 21:16:50 17333333 ----a-w- c:\users\leon\heartofgamingepisode3.mp3
2010-05-16 21:15:07 0 d-----w- c:\program files (x86)\Lame for Audacity
2010-05-16 20:30:00 123775 ----a-w- c:\users\leon\phant.aup
2010-05-16 20:29:59 0 d-----w- c:\users\leon\phant_data
2010-05-14 18:37:13 0 d-----w- c:\program files (x86)\Audacity 1.3 Beta (Unicode)
2010-05-14 01:08:49 0 d-----w- C:\F
2010-05-13 14:21:12 0 d-----w- c:\program files (x86)\Pure Networks
2010-05-13 14:01:01 33328 ----a-w- c:\windows\system32\drivers\pnarp.sys
2010-05-13 14:00:35 35376 ----a-w- c:\windows\system32\drivers\purendis.sys
2010-05-13 14:00:23 0 d-----w- c:\program files (x86)\common files\Pure Networks Shared
2010-05-13 00:01:09 442368 ----a-w- c:\windows\system32\winhttp.dll
2010-05-13 00:01:09 377344 ----a-w- c:\windows\syswow64\winhttp.dll
2010-05-12 13:49:20 0 d-----w- c:\program files (x86)\Microsoft Antimalware
2010-05-12 13:49:08 0 d-----w- c:\program files\Microsoft Security Essentials
2010-05-12 13:44:23 0 d-----w- c:\programdata\Sun
2010-05-12 13:43:48 411368 ----a-w- c:\windows\syswow64\deployJava1.dll
2010-05-12 13:43:48 153376 ----a-w- c:\windows\syswow64\javaws.exe
2010-05-12 13:43:48 145184 ----a-w- c:\windows\syswow64\javaw.exe
2010-05-12 13:43:48 145184 ----a-w- c:\windows\syswow64\java.exe
2010-05-12 07:41:11 0 d-----w- c:\windows\syswow64\spool
2010-05-12 07:41:11 0 d-----w- c:\program files\Windows Portable Devices
2010-05-12 07:41:11 0 d-----w- c:\program files (x86)\Windows Portable Devices
2010-05-12 07:21:56 37888 ----a-w- c:\windows\system32\BthMtpContextHandler.dll
2010-05-12 07:20:48 736256 ----a-w- c:\windows\system32\UIAutomationCore.dll
2010-05-12 07:20:48 555520 ----a-w- c:\windows\syswow64\UIAutomationCore.dll
2010-05-12 07:20:48 4096 ----a-w- c:\windows\syswow64\oleaccrc.dll
2010-05-12 07:20:48 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2010-05-12 07:20:48 315904 ----a-w- c:\windows\system32\oleacc.dll
2010-05-12 07:20:48 234496 ----a-w- c:\windows\syswow64\oleacc.dll
2010-05-12 07:10:17 32768 ----a-w- c:\windows\system32\nshhttp.dll
2010-05-12 07:10:17 24064 ----a-w- c:\windows\syswow64\nshhttp.dll
2010-05-12 07:10:16 620032 ----a-w- c:\windows\system32\drivers\http.sys
2010-05-12 07:10:16 33792 ----a-w- c:\windows\system32\httpapi.dll
2010-05-12 07:10:16 30720 ----a-w- c:\windows\syswow64\httpapi.dll
2010-05-12 07:04:23 92672 ----a-w- c:\windows\syswow64\UIAnimation.dll
2010-05-12 07:04:23 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2010-05-12 07:04:23 103424 ----a-w- c:\windows\system32\UIAnimation.dll
2010-05-12 07:04:22 3815424 ----a-w- c:\windows\system32\UIRibbon.dll
2010-05-12 07:04:22 3023360 ----a-w- c:\windows\syswow64\UIRibbon.dll
2010-05-12 07:04:22 1164800 ----a-w- c:\windows\syswow64\UIRibbonRes.dll
2010-05-12 04:03:01 174592 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-05-12 04:01:48 2751488 ----a-w- c:\windows\system32\win32k.sys
2010-05-12 04:01:45 4697992 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-05-12 03:59:45 269312 ----a-w- c:\windows\system32\msv1_0.dll
2010-05-12 03:57:43 1570816 ----a-w- c:\windows\system32\quartz.dll
2010-05-12 03:56:54 96256 ----a-w- c:\windows\system32\fontsub.dll
2010-05-12 03:53:26 273920 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-05-12 03:53:26 135680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-05-12 03:53:26 106496 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-05-12 03:52:19 280576 ----a-w- c:\windows\system32\rastls.dll
2010-05-12 03:52:19 243712 ----a-w- c:\windows\syswow64\rastls.dll
2010-05-12 03:52:15 2048 ----a-w- c:\windows\syswow64\tzres.dll
2010-05-12 03:52:15 2048 ----a-w- c:\windows\system32\tzres.dll
2010-05-12 03:48:53 974848 ----a-w- c:\windows\system32\inetcomm.dll
2010-05-12 03:48:53 738816 ----a-w- c:\windows\syswow64\inetcomm.dll
2010-05-12 03:46:24 82944 ----a-w- c:\windows\system32\msasn1.dll
2010-05-12 03:46:24 60928 ----a-w- c:\windows\syswow64\msasn1.dll
2010-05-12 03:37:58 72192 ----a-w- c:\windows\system32\l3codeca.acm
2010-05-12 03:37:58 62464 ----a-w- c:\windows\syswow64\l3codeca.acm
2010-05-12 03:37:58 220672 ----a-w- c:\windows\syswow64\l3codecp.acm
2010-05-12 03:37:58 181760 ----a-w- c:\windows\system32\l3codecp.acm
2010-05-12 03:30:43 270208 ------w- c:\windows\system32\MpSigStub.exe
2010-05-12 03:27:41 218624 ----a-w- c:\windows\system32\wintrust.dll
2010-05-12 03:27:41 172032 ----a-w- c:\windows\syswow64\wintrust.dll
2010-05-12 03:27:39 98304 ----a-w- c:\windows\syswow64\cabview.dll
2010-05-12 03:27:39 104960 ----a-w- c:\windows\system32\cabview.dll
2010-05-11 23:13:34 656896 ----a-w- c:\windows\system32\kerberos.dll
2010-05-11 23:13:34 499712 ----a-w- c:\windows\syswow64\kerberos.dll
2010-05-11 23:13:34 338432 ----a-w- c:\windows\system32\schannel.dll
2010-05-11 23:13:33 270848 ----a-w- c:\windows\syswow64\schannel.dll
2010-05-11 22:27:08 0 d-----w- c:\program files\Linksys
2010-05-11 22:06:02 76184 ----a-w- c:\windows\syswow64\atsckernel.exe
2010-05-11 22:06:00 20376 ----a-w- c:\windows\syswow64\atashost.exe
2010-05-11 22:05:57 0 d-----w- c:\programdata\webex
2010-05-11 22:02:26 0 d-----w- c:\programdata\Pure Networks

==================== Find3M ====================

2010-05-13 14:01:38 51200 ----a-w- c:\windows\inf\infpub.dat
2010-05-13 14:01:38 143360 ----a-w- c:\windows\inf\infstor.dat
2010-05-13 14:01:37 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-05-12 07:41:04 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-03-05 14:32:42 612864 ----a-w- c:\windows\system32\vbscript.dll
2010-03-05 14:01:02 420352 ----a-w- c:\windows\syswow64\vbscript.dll
2010-02-23 07:03:02 1147904 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:57:40 132096 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 06:57:39 77312 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:39:13 916480 ----a-w- c:\windows\syswow64\wininet.dll
2010-02-23 06:39:00 1209344 ----a-w- c:\windows\syswow64\urlmon.dll
2010-02-23 06:37:26 206848 ----a-w- c:\windows\syswow64\occache.dll
2010-02-23 06:35:21 611840 ----a-w- c:\windows\syswow64\mstime.dll
2010-02-23 06:34:51 5944832 ----a-w- c:\windows\syswow64\mshtml.dll
2010-02-23 06:34:49 594432 ----a-w- c:\windows\syswow64\msfeeds.dll
2010-02-23 06:34:49 55296 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2010-02-23 06:34:06 25600 ----a-w- c:\windows\syswow64\jsproxy.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\syswow64\iesetup.dll
2010-02-23 06:33:45 1985536 ----a-w- c:\windows\syswow64\iertutil.dll
2010-02-23 06:33:45 164352 ----a-w- c:\windows\syswow64\ieui.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\syswow64\iesysprep.dll
2010-02-23 06:33:44 55808 ----a-w- c:\windows\syswow64\iernonce.dll
2010-02-23 06:33:44 184320 ----a-w- c:\windows\syswow64\iepeers.dll
2010-02-23 06:33:44 11070976 ----a-w- c:\windows\syswow64\ieframe.dll
2010-02-23 06:33:38 387584 ----a-w- c:\windows\syswow64\iedkcs32.dll
2010-02-23 05:19:22 162816 ----a-w- c:\windows\system32\ieUnatt.exe
2010-02-23 04:55:36 133632 ----a-w- c:\windows\syswow64\ieUnatt.exe
2010-02-23 04:55:24 173056 ----a-w- c:\windows\syswow64\ie4uinit.exe
2010-02-23 04:54:43 13312 ----a-w- c:\windows\syswow64\msfeedssync.exe
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-08-24 17:58:44 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\l ocal\microsoft\windows\history\history.ie5\index.d at
2009-08-24 17:58:44 32768 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\l ocal\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-08-24 17:58:44 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\r oaming\microsoft\windows\cookies\index.dat
2009-05-01 09:07:28 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 0:21:23.24 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 4/30/2009 9:50:00 PM
System Uptime: 5/21/2010 10:01:05 AM (0 hours ago)

Motherboard: Dell Inc. | | 0G679R
Processor: Pentium® Dual-Core CPU E5200 @ 2.50GHz | Socket 775 | 2493/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 451 GiB total, 316.608 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 6.356 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================


==== Installed Programs ======================

µTorrent
AC3Filter 1.61b
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.3
Ask Toolbar
Audacity 1.3.12 (Unicode)
AVIcodec (remove only)
AviSynth 2.5
CamStudio
Choice Guard
Cisco Network Magic
Combined Community Codec Pack 2008-09-21 16:18
Compatibility Pack for the 2007 Office system
Cozi
Dell-eBay
Dell Getting Started Guide
DELL0703
Digital Line Detect
Driver Detective
DriverAgent by eSupport.com
DVD slideshow GUI 0.9.1.6
EA Download Manager
EA Download Manager UI
Free Screen Recorder v2.9
Google Chrome
Google Update Helper
Half-Life
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
InstallMgr
Java Auto Updater
Java™ 6 Update 20
Junk Mail filter update
LAME v3.98.2 for Audacity
Microsoft Default Manager
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Standard 2007 Trial
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft WSE 3.0 Runtime
MP4 Player
MSN Toolbar
MSVCRT
NetWaiting
Network Magic
Pcsx2 0.9.6
Pure Networks Platform
RadarSync
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Sierra Utilities
SopCast 3.2.4
Spelling Dictionaries Support For Adobe Reader 9
Sprint Mobile Broadband (Sierra)
The Sims™ 3
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB981715)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb981726)
WebEx Support Manager for Internet Explorer
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Xvid 1.1.3 final uninstall

==== End Of File ===========================

Edited by Orange Blossom, 21 May 2010 - 08:47 PM.
Move to log forum. ~ OB


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#2 Shannon2012

Shannon2012

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  • Local time:09:21 PM

Posted 24 May 2010 - 05:32 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 extremeboy

extremeboy

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Posted 30 May 2010 - 03:44 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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