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Keylogger on my computer, stole my World of Warcraft account


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#1 Cestin

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Posted 21 May 2010 - 07:32 PM

I have some kind of malware or virus I think... Pretty sure. I've lost my WoW account and the email has changed, so I can't recover it at all.

I got advice to use ComboFix to try and clean my computer of it, but then I see that Bleeping Computer tells me to have someone help me and look at the CF logs.

Anyone willing to lend a hand? It'd be dearly appreciated.

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#2 Cestin

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Posted 21 May 2010 - 07:51 PM

I'm heading out for the night, so I wont be here to reply. I have my ComboFix log saved and can provide it later.

I'll be back in awhile, probably about 6-7 hours, about 1 AM or more.

Any help would be awesome. :thumbsup:

#3 Orange Blossom

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Posted 21 May 2010 - 07:53 PM

Hello,

That request about NOT posting CF logs is primarily to keep people from running the program unsupervised.

Please read this topic: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/ which explains that reasoning further.

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic.

If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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