WinXP Home SP3
when i click on Help and Support i just get a flicker of the hourglass then nothing
the helpctr.exe file is in the pchealth/system/binaries folder as i believe it should be.
i ran FixWinXPHelp.exe from http://www.dougknox.com/index.html
and it says the registry entries are correct. i did see the helpctr.exe entry in the registry.
i ran HouseCall and no problems
ran MalwareByte's and no problems
i even rebooted
this is a newdrive put in abut two weeks ago and this is the first time i opened Help and Support
from what i've read some cleanup programs remove items they shouldn't.
i use CCleaner and recently CleanUp.
i have never had any problem with CCleaner and maybe CleanUP removed something.
when i go into the binaries and try to open the helpctr.exe file it does not open.
just a flicker of the hourglass and that is it.
the individual .chm help files in the Windows\Help directory open up
whatever it is that pulls them all together is messed up.
thanks for any help