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Removed Virus's found by Macafee But still have problems


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8 replies to this topic

#1 sunworshipper

sunworshipper

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Posted 21 May 2010 - 02:16 PM

Hi,

I've just come to visit my mum and cant believe how slow the pc is since I last used it.

We went through Macfee picked up a few virus's while I talked her through it on the phone, as she couldnt get the pc to boot.
Also took us a while to get safe mode up.

I've deleted something in quaratine, carried out a disk clean up and defrag, but its very painful getting anywhere with using it

Could you have a look at the log files and give me an idea if there's something standard virus s/w is missing?

Thanks for your help in advance....dds etc as requested


DDS (Ver_10-03-17.01) - NTFSx86
Run by djsarki at 10:59:48.85 on 21/05/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.24 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\FTRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\Wanadoo\TaskBarIcon.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Wanadoo\GestionnaireInternet.exe
C:\PROGRA~1\Wanadoo\ComComp.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\PROGRA~1\Wanadoo\Toaster.exe
C:\PROGRA~1\Wanadoo\Inactivity.exe
C:\PROGRA~1\Wanadoo\PollingModule.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\WINDOWS\System32\ALERTM~1\ALERTM~1.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\Wanadoo\Watch.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\djsarki\My Documents\download\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://www.euro.dell.com/countries/uk/enu/gen/default.htm
uSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uWindow Title = Orange
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
uURLSearchHooks: Search Class: {08c06d61-f1f3-4799-86f8-be1a89362c85} - c:\progra~1\wanadoo\SEARCH~1.DLL
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - No File
TB: {4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WOOKIT] c:\progra~1\wanadoo\Shell.exe appLaunchClientZone.shl|PARAM= cnx
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [WOOWATCH] c:\progra~1\wanadoo\Watch.exe
mRun: [WOOTASKBARICON] c:\progra~1\wanadoo\GestMaj.exe TaskBarIcon.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\djsarki\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
mPolicies-explorer: <NO NAME> =
IE: { - c:\program files\messenger\msmsgs.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {161A7465-FEEE-4B40-8A85-ED752B93F73E} - file://D:\IntraLaunch.CAB
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1218464689781
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1218465722828
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\djsarki\applic~1\mozilla\firefox\profiles\h55wbxkm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-20 214664]
R2 Cubase32;Cubase32;c:\windows\system32\drivers\Cubase32.sys [2003-2-5 11808]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-11-20 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-11-20 35272]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-11-20 34248]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-11-20 40552]
S2 WisTunerLoader;WIS EZ-USB FX2 FIRMWARE LOADER (WisTunerLoader.sys);c:\windows\system32\drivers\WisTunerLoader.sys [2004-10-29 12800]
S3 NOVATIONXSTATION;USB ASIO driver for Novation X-Station;c:\windows\system32\drivers\xstnusb.sys --> c:\windows\system32\drivers\XStnUSB.sys [?]
S3 NVNR25AUSB;Novation XStation USB MIDI WDM Driver;c:\windows\system32\drivers\xstation.sys --> c:\windows\system32\drivers\XStation.sys [?]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [2008-10-18 89256]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [2008-10-18 90536]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\system32\drivers\s0017mdfl.sys [2008-10-18 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\system32\drivers\s0017mdm.sys [2008-10-18 122152]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0017mgmt.sys [2008-10-18 115496]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\system32\drivers\s0017nd5.sys [2008-10-18 25768]
S3 s0017obex;Sony Ericsson Device 0017 USB WMC OBEX Interface;c:\windows\system32\drivers\s0017obex.sys [2008-10-18 111912]
S3 s0017unic;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (WDM);c:\windows\system32\drivers\s0017unic.sys [2008-10-18 117672]
S3 USB22LDR;M-Audio USB MidiSport 2x2 Loader;c:\windows\system32\drivers\usb22ldr.sys --> c:\windows\system32\drivers\usb22ldr.sys [?]
S3 USBMN2X2;M-Audio USB MidiSport 2x2;c:\windows\system32\drivers\usbmn2x2.sys --> c:\windows\system32\drivers\usbmn2x2.sys [?]
S3 XSTAUDIO;X-Station Audio;c:\windows\system32\drivers\xstaudio.sys --> c:\windows\system32\drivers\XStAudio.sys [?]

=============== Created Last 30 ================

2010-05-16 16:37:55 0 d-----r- c:\docume~1\djsarki\applic~1\Brother

==================== Find3M ====================

2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2010-02-25 10:54:36 11070976 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-02-24 13:11:07 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-24 09:54:25 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-11-20 16:27:37 278528 ----a-w- c:\program files\common files\FDEUnInstaller.exe

============= FINISH: 11:03:36.73 ===============

Attached Files


Edited by sunworshipper, 21 May 2010 - 02:17 PM.


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#2 sunworshipper

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Posted 22 May 2010 - 06:55 AM

Hi There,

Since I've added the post, things are getting slower & slower.

Today Macafee has virus scanning & script scanning turned off, would not fix thru the automatic process, so I went in to change manually, however it kept saying error and would not change.

Tried to download ermail to desktop, only one in the queue and ended up giving up completely.

The braodband connection s/w that orange provide, takes so long to show itsself and when it down jitters on top of that the pc will not do anything at all until this has connected itself.
The strangest thing is its an always on BB connection and this gui still comes up even tho its connected from the moment its booted up.

Of and it seems from my mum that analogue proxy is what she keeps finding, quaratining and deleting but reappears often.

If someone could get back to me I'd be really grateful as I'm only staying for a few days and not sure if Mum willmake it thru the process she needs to via you guys.

Thanks again

Look forwad to hearing from you.

#3 schrauber

schrauber

    Mr.Mechanic


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Posted 23 May 2010 - 01:24 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 sunworshipper

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Posted 23 May 2010 - 05:21 AM

Hi ya,

Havent time to rerun all of these scans. I cant imagine anything has changed in the 48hrs.

Could you have a look at the logs I've produced for you and give me an idea?

Thanks
Jess

#5 sunworshipper

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Posted 23 May 2010 - 12:59 PM

QUOTE(sunworshipper @ May 23 2010, 11:21 AM) View Post
Hi ya,

Havent time to rerun all of these scans. I cant imagine anything has changed in the 48hrs.

Could you have a look at the logs I've produced for you and give me an idea?

Thanks
Jess



Hi again, I'm only here for a few days and we have many other tasks ahead of us other than resolving this computer issue.

If the logs are clean can you let me know so I can bark up another tree, if not please can you advise what the next step is.

Thanks again

#6 schrauber

schrauber

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Posted 24 May 2010 - 02:18 PM

Hello, sunworshipper
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.



No, still some work to do smile.gif



Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#7 sunworshipper

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Posted 25 May 2010 - 04:27 AM

Hi Tom, Great to hear from you.

I've run combofix and the lof is below.

Seems to be much better since, though macafee is still having elements closed down and the autofix seems to be working now though.

Today is my last day with mum, so will get as much done as I can, so she has less to do (she's not so great at computers)

Thanks again

ComboFix 10-05-24.03 - djsarki 24/05/2010 21:41:06.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.87 [GMT 1:00]
Running from: c:\documents and settings\djsarki\Desktop\schrauber.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\System
c:\windows\system32\Data

.
((((((((((((((((((((((((( Files Created from 2010-04-24 to 2010-05-24 )))))))))))))))))))))))))))))))
.

2010-05-24 10:25 . 2010-04-12 16:29 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-24 10:01 . 2010-05-12 10:21 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-24 09:50 . 2010-05-24 09:51 -------- d-----w- c:\program files\Windows Defender
2010-05-16 16:37 . 2010-05-16 16:37 -------- d-----r- c:\documents and settings\djsarki\Application Data\Brother

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-24 21:14 . 2009-11-20 16:31 -------- d-----w- c:\program files\Wanadoo
2010-05-24 10:23 . 2008-12-03 17:20 -------- d-----w- c:\program files\Java
2010-05-24 09:52 . 2003-01-30 14:07 33296 -c--a-w- c:\documents and settings\djsarki\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-04-02 08:13 . 2009-11-20 17:19 -------- d-----w- c:\program files\McAfee
2010-03-10 06:15 . 2002-08-29 05:00 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 06:24 . 2006-06-23 10:33 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11 . 2008-10-07 20:53 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2009-11-20 16:27 . 2009-11-20 16:27 278528 -c--a-w- c:\program files\Common Files\FDEUnInstaller.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WOOKIT"="c:\progra~1\Wanadoo\Shell.exe" [2004-08-23 122880]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"diagent"="c:\program files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 135264]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"WOOWATCH"="c:\progra~1\Wanadoo\Watch.exe" [2004-08-23 20480]
"WOOTASKBARICON"="c:\progra~1\Wanadoo\GestMaj.exe" [2004-10-14 32768]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"midi2"=usbmn2x2.dll
"midi1"=rddv1027.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=

R2 Cubase32;Cubase32;c:\windows\SYSTEM32\DRIVERS\Cubase32.sys [05/02/2003 15:27 11808]
S3 NOVATIONXSTATION;USB ASIO driver for Novation X-Station;c:\windows\system32\Drivers\XStnUSB.sys --> c:\windows\system32\Drivers\XStnUSB.sys [?]
S3 NVNR25AUSB;Novation XStation USB MIDI WDM Driver;c:\windows\system32\Drivers\XStation.sys --> c:\windows\system32\Drivers\XStation.sys [?]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\SYSTEM32\DRIVERS\s0016bus.sys [18/10/2008 17:02 89256]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\SYSTEM32\DRIVERS\s0017bus.sys [18/10/2008 17:03 90536]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\SYSTEM32\DRIVERS\s0017mdfl.sys [18/10/2008 17:03 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\SYSTEM32\DRIVERS\s0017mdm.sys [18/10/2008 17:03 122152]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\SYSTEM32\DRIVERS\s0017mgmt.sys [18/10/2008 17:03 115496]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\SYSTEM32\DRIVERS\s0017nd5.sys [18/10/2008 17:03 25768]
.
Contents of the 'Scheduled Tasks' folder

2009-11-20 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-11-20 12:22]

2009-11-20 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-11-20 12:22]

2010-05-24 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]

2010-05-24 c:\windows\Tasks\User_Feed_Synchronization-{06405BC7-7744-426F-A267-E81FBE9D3B2C}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 04:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
IE: { - c:\program files\Messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {161A7465-FEEE-4B40-8A85-ED752B93F73E} - file://D:\IntraLaunch.CAB
FF - ProfilePath - c:\documents and settings\djsarki\Application Data\Mozilla\Firefox\Profiles\h55wbxkm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - (no file)
WebBrowser-{4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - (no file)
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-24 22:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\windows\TEMP\TMP0000002DC9141272E5BBD249 524288 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(684)
c:\windows\system32\rddv1027.dll

- - - - - - - > 'explorer.exe'(2600)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Windows Defender\MsMpEng.exe
c:\windows\system32\brsvc01a.exe
c:\windows\system32\brss01a.exe
c:\windows\System32\CTsvcCDA.exe
c:\windows\System32\FTRTSVC.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\McAfee\SiteAdvisor\McSACore.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\progra~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\progra~1\McAfee\VIRUSS~1\mcshield.exe
c:\program files\McAfee\MPF\MPFSrv.exe
c:\windows\System32\MsPMSPSv.exe
c:\progra~1\mcafee.com\agent\mcagent.exe
c:\progra~1\Wanadoo\TaskBarIcon.exe
c:\progra~1\Wanadoo\GestionnaireInternet.exe
c:\progra~1\Wanadoo\ComComp.exe
c:\progra~1\Wanadoo\Toaster.exe
c:\progra~1\Wanadoo\Inactivity.exe
c:\progra~1\Wanadoo\PollingModule.exe
c:\windows\System32\ALERTM~1\ALERTM~1.EXE
.
**************************************************************************
.
Completion time: 2010-05-24 22:28:00 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-24 21:27

Pre-Run: 9,689,853,952 bytes free
Post-Run: 10,213,236,736 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - 56994BD358CD61699EFC6865A218D84B


#8 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Local time:01:42 AM

Posted 26 May 2010 - 01:06 PM

Hi,

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.




  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemdrive%\*.sys /90 /md5
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#9 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 31 May 2010 - 01:45 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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