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Re-directed to ads after Google search


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#1 taknhb

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Posted 21 May 2010 - 12:29 PM

I have an HP laptop and am running Windows Vista Home Basic Service Pack 2. Yesterday, I noticed that after I ran a Google search, when I clicked on any of the results, I was automatically re-directed to different Ad websites which generally had to do with working at home, bad credit, loan refinancing, etc. However, when I typed in any of the addresses directly into the address bar, the normal page comes up fine. All of my bookmarks also direct me to the websites normally. I use firefox as my browser.

I looked into my windows folder and saw that there were two new .dat files (I forgot their names) and a .txt file named WindowsUpdate. I also saw a file in my System32 folder (which I also forgot the name of). I looked the files up on some computer help forums and it seemed that they were malware and other people were also having the same problem of getting re-directed in Google searches. So I deleted the .dat and .txt files and the System32 file and did a few test Google searches which worked normally.

After shutting down my laptop and starting it again this morning, I found that the problem was back. Now there is a file in my Windows folder named bootstat.dat and the WindowsUpdate.txt file is back. After sorting by the date modified tab, I also found that my Temp and Prefetch folders were also modified. Inside my Temp folder, GooglebarInstaller1.txt and MpCmdRun.txt were added/modified and inside my Prefetch folder there were about 20 files added/modified (they were all PF Files or Data Base Files with one Configurations Settings File). It doesn't appear that my System32 folder has been further modified. I hope to fix this problem without having to delete whatever new file is created in my Windows folder every time I start up my computer. Any help would be greatly appreciated. Thanks.

Edited by Orange Blossom, 21 May 2010 - 02:10 PM.
Move to AII from Vista forum. ~ OB


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#2 boopme

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Posted 21 May 2010 - 02:56 PM

Hello and welcome.. I am going to move this to the Am I Infected forum from Vista for scans.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 taknhb

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Posted 21 May 2010 - 06:08 PM

It seems to have fixed the problem for the time being. Thanks.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4125

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/21/2010 3:23:06 PM
mbam-log-2010-05-21 (15-23-06).txt

Scan type: Quick scan
Objects scanned: 124181
Time elapsed: 6 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Tom\AppData\Roaming\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully.
C:\Users\Tom\AppData\Roaming\ErrorSmart\Log (Rogue.ErrorSmart) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Tom\AppData\Roaming\ErrorSmart\Log\2008 Sep 07 - 03_30_00 AM_786.log (Rogue.ErrorSmart) -> Quarantined and deleted successfully.
C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ntuser_mssec.exe (Trojan.VirTool) -> Quarantined and deleted successfully.
C:\Windows\Tasks\ErrorSmart Scheduled Scan.job (Rogue.ErrorSmart) -> Quarantined and deleted successfully.
C:\Users\Tom\Local Settings\Application Data\Windows Server\ckfgog.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Tom\Local Settings\Application Data\Windows Server\vgzgnk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Tom\Templates\memory.tmp (Trojan.Agent) -> Quarantined and deleted successfully.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/21/2010 at 05:43 PM

Application Version : 4.37.1000

Core Rules Database Version : 4967
Trace Rules Database Version: 2779

Scan type : Complete Scan
Total Scan Time : 01:40:18

Memory items scanned : 278
Memory threats detected : 0
Registry items scanned : 7831
Registry threats detected : 0
File items scanned : 171729
File threats detected : 1

Adware.Unknown Origin
C:\PROGRAM FILES\HEWLETT-PACKARD\HP ADVISOR\COMPSHOP\TEMPLATES\AD.HTML

#4 boopme

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Posted 22 May 2010 - 03:03 PM

Greaty!! ,looks good.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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