Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Removed rogue antivirus, but still getting re-directed from Google


  • Please log in to reply
6 replies to this topic

#1 Maritz

Maritz

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:02:20 PM

Posted 21 May 2010 - 11:01 AM

Hi there (I'm new to the boards, so hello everyone!),

Last week I somehow managed to get infected with a rogue antivirus program. I believe it was called AntiVirusSuite or similar. After doing some further reading, apparently it may have been due to the fact I'd been ignoring the Java update requests for a while - I have now learned my lesson.

I was recommended by someone to run rkill and then Malwarebyte's Anti Malware in Safe Mode, which I did (now I've read your board stickys perhaps I shouldn't have done that without asking first?). It found a few bits, which I then removed (I still have the logs if required). Problem solved, or so I thought. However I now seem to be getting redirected to odd pages from Google searches occasionally (they always have the same icon at the left of the IE tab, but seem to be different addresses), and sometimes AVG pops up to tell me it's blocked a threat. These are usually "exploit rogues" type 922 or 1077. Again, occasionally a new IE window will open up which will go to a Google search results page with no results listed on it.

If I now do any scans with Malwarebytes or AVG they come up with no infections.

Is this still a remnant of the rogue antivirus from last week, or is it coincidentally something else that I've picked up? Either way, any help in getting to the root cause of the problem and solving it would be much appreciated!

Many thanks in anticipation!

Edit: sorry, should have mentioned I'm using XP SP3 and IE 8.

Edited by Maritz, 21 May 2010 - 11:04 AM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,331 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:20 AM

Posted 21 May 2010 - 03:00 PM

Hello Maritz
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Maritz

Maritz
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:02:20 PM

Posted 22 May 2010 - 07:07 AM

Hi boopme,

Thanks for the advice. I've run everything according to your instructions. Things seems to be running ok at the moment, but I'll have to see how it goes over the next couple of days I guess. Here are the two logs requested:


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/22/2010 at 12:35 PM

Application Version : 4.37.1000

Core Rules Database Version : 4969
Trace Rules Database Version: 2781

Scan type : Complete Scan
Total Scan Time : 00:54:32

Memory items scanned : 238
Memory threats detected : 0
Registry items scanned : 4695
Registry threats detected : 0
File items scanned : 64268
File threats detected : 28

Adware.Tracking Cookie
C:\Documents and Settings\Matt\Cookies\matt@content.yieldmanager[4].txt
C:\Documents and Settings\Matt\Cookies\matt@doubleclick[1].txt
C:\Documents and Settings\Matt\Cookies\matt@mediaplex[2].txt
C:\Documents and Settings\Matt\Cookies\matt@apmebf[2].txt
C:\Documents and Settings\Matt\Cookies\matt@doubleclick[2].txt
C:\Documents and Settings\Matt\Cookies\matt@imrworldwide[1].txt
C:\Documents and Settings\Matt\Cookies\matt@viacom.adbureau[1].txt
C:\Documents and Settings\Matt\Cookies\matt@uk.sitestat[2].txt
C:\Documents and Settings\Matt\Cookies\matt@ad2.doublepimp[1].txt
C:\Documents and Settings\Matt\Cookies\matt@media.adrevolver[2].txt
C:\Documents and Settings\Matt\Cookies\matt@xfire.adbureau[1].txt
C:\Documents and Settings\Matt\Cookies\matt@uk.sitestat[1].txt
C:\Documents and Settings\Matt\Cookies\matt@ipcmedia.122.2o7[1].txt
C:\Documents and Settings\Matt\Cookies\matt@ad.yieldmanager[1].txt
C:\Documents and Settings\Matt\Cookies\matt@serving-sys[1].txt
C:\Documents and Settings\Matt\Cookies\matt@overture[1].txt
C:\Documents and Settings\Matt\Cookies\matt@bs.serving-sys[2].txt
C:\Documents and Settings\Matt\Cookies\matt@xfire.adbureau[3].txt
C:\Documents and Settings\Matt\Cookies\matt@revsci[2].txt
C:\Documents and Settings\Matt\Cookies\matt@lettherebeporn[1].txt
C:\Documents and Settings\Matt\Cookies\matt@xfire.adbureau[4].txt
C:\Documents and Settings\Matt\Cookies\matt@richmedia.yahoo[1].txt
C:\Documents and Settings\Matt\Cookies\matt@atdmt[1].txt
C:\Documents and Settings\Matt\Cookies\matt@revsci[1].txt
C:\Documents and Settings\Matt\Cookies\matt@tradedoubler[1].txt
C:\Documents and Settings\Matt\Cookies\matt@bs.serving-sys[1].txt
C:\Documents and Settings\Matt\Cookies\matt@xfire.adbureau[8].txt
C:\Documents and Settings\Matt\Cookies\matt@specificclick[3].txt



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4129

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

22/05/2010 12:55:31
mbam-log-2010-05-22 (12-55-31).txt

Scan type: Quick scan
Objects scanned: 127603
Time elapsed: 10 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Maritz

Maritz
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:02:20 PM

Posted 22 May 2010 - 11:20 AM

For your info, I'm still getting redirected sometimes from Google searches. Like I said in my first post, the first site it takes me to always has a different address, but always the same icon. Just got a screenshot of the address bar for one of them if that helps at all?

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,331 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:20 AM

Posted 22 May 2010 - 03:23 PM

Yes post the shot.

Lets also run these. We will clean this.

Please read and follow these instructions.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

ESET Online:
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Maritz

Maritz
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:02:20 PM

Posted 24 May 2010 - 05:44 AM

OK, here's the screenshot, it's always that weird icon, but different addresses:

Posted Image


And here are the logs:

GooredFix by jpshortstuff (08.01.10.1)
Log created at 09:13 on 24/05/2010 (Matt)
Firefox version [Unable to determine]

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [18:24 14/07/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [17:54 03/01/2009]

-=E.O.F=-


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=7f1c54125606734982dadb0522e6fccd
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-24 10:33:57
# local_time=2010-05-24 11:33:57 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1024 16777175 100 0 691980 691980 0 0
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 3143 3143 0 0
# compatibility_mode=9217 16777214 0 4 40993439 40993439 0 0
# scanned=67274
# found=0
# cleaned=0
# scan_time=5155


Thanks!

#7 ecrouch

ecrouch

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:20 AM

Posted 24 May 2010 - 06:31 AM

Have you checked your host file? I had a system I was working on with the same problem. Do a serch on MVPS replacement host file. Also make sure "use a proxy server" is not checked in internet explorer. Goto Tools, Internet Options, Connections Tab, Lan Settings Button and make sure the box beside "Use a proxy server for your LAN" is not checked.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users