Posted 21 May 2010 - 10:38 AM
I have a Dell C400 Latitude laptop that runs on Windows XP professional, and the sound has been rather twitchy for over two years. Most of the time, the sound does not work at all, but every great once in a while, it starts working again, until the next start-up that is. I would say that it probably works about 5% of the time.
When I go into the "sounds and audio devices" menu, under the "Hardware" tab, it tells me that all of the devices are working properly except "Crystal WDM Audio Codec". The device status says "This device cannot start. (Code 10)" This is, of course, what it says when it is not working.
Now, I would like to know if this is a hardware problem (in which case I'll just live with it rather than putting out money for a replacement), or if this is a software problem that can be fixed.