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Security Essentials 2010 HELP!!!


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#1 p1ckle

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Posted 21 May 2010 - 08:51 AM

hi everyone

im sooo glad i found this forum, please help me!

I have somehow managed to get security essentials 2010 on my pc and its saying i have a virus and change my desktop image and everything. i have searched online about how to fix it but everything they have suggested doesnt work.

they suggest that i try and delete the process from task manager but i cannot get to task manager since "the file is infected" the same with the registry which they suggest i use to delete the files

dont know what to do and really need my pc. at the mo i am running a full system scan with my anti virus software but apart from that i have no idea what to do.

any suggestions on how to stop it without having to download more stuff?

thanks in advance

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#2 Orange Blossom

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Posted 21 May 2010 - 09:10 AM

Hello,

There is a removal guide for this infection here: http://www.bleepingcomputer.com/virus-remo...essentials-2010

Orange Blossom :thumbsup:
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#3 p1ckle

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Posted 21 May 2010 - 09:15 AM

hi orange blossom!

thanks for your reply. this might be a stupid question but is it safe to reconnect to the internet to download Malwarebytes' Anti-Malware?

i have disconnected because i thought it would make it safer, is that completely wrong?

#4 Orange Blossom

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Posted 21 May 2010 - 09:23 AM

Hello,

If you are concerned about being connected to the internet, you can download the program to removable media on another computer, then install it on the infected computer. Please note, however, that you won't be able to get the most recent update that way.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#5 boopme

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Posted 21 May 2010 - 10:13 AM

hello .. a little more help. For use at step 5.
You will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.


Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware

Edited by boopme, 21 May 2010 - 10:14 AM.

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