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Infected with Virus Win32/Alureon.H, Can't access update.microsoft, Popups, Unable to get rid of virus


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#1 billow

billow

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Posted 21 May 2010 - 12:49 AM

Hi,

Over the past week my pc has been infected with at least 2 viruses. The first wsa a winlogon virus (i can't remember the actual virus name), and it infected the file sdra64.exe. Mcafee found the virus but was unable to remove it. After reading online on how to kill the svchost.exe processes one at a time and to delete the file just befoer the computer shuts down, i was able to remove the virus. Mcafee now scans cleanly. However, i have been getting IE windows opening to random adveristing sites and i can not connect to any update.microsoft related sites.

I downloaded and ran onecare, and it finds the wind32/alureon.h virus and can not remove it. I have read some posts here where people with very similar problems have been able to remove this virus (see http://www.bleepingcomputer.com/forums/topic316502.html).

I was wondering if someone can assist me in removing this virus and guide me through the steps i need to take next.

thanks,

-bill

EDIT: Moved from XP forum to more appropriate Am I Infected ~ Hamluis.

Edited by hamluis, 21 May 2010 - 02:42 AM.


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#2 Orange Blossom

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Posted 21 May 2010 - 09:13 AM

Hello,

It looks like you have a bad rootkit aboard which will require tools restricted to the log forum. Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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