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Browser hijacked and google redirects


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13 replies to this topic

#1 cric151

cric151

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Posted 20 May 2010 - 10:21 PM

Hello,
Running Windows XP and IE8 and I can't access certain websites. such as microsoft windows update. Also, google searches are redirected and random popups occur. I've run spybot, adaware, and anti-malware and the problem still persists. McAfee scan came up clean. some spyware must be installed that i can't get rid of. Your assistance is much appreciated.


DDS (Ver_10-03-17.01) - FAT32x86
Run by cric151 at 19:36:47.07 on Thu 05/20/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1214.480 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
SVCHOST.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Acer\eManager\anbmServ.exe
C:\WINDOWS\CBTWlanSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Andy Wong\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://global.acer.com/
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SBO Class: {496756a6-05e2-4646-96b5-071ec0394e9c} - c:\windows\system32\sonywebtie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\companion\modules\messmod4\v6\yhexbmes.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utilit~1.lnk - c:\windows\system32\sistray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\companion\modules\messmod4\v6\yhexbmes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/0/f/b/0fb0fab9-7f09-4bb6-86d8-8e791ba99ac5/VirtualEarth3D.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {47B62AD2-45D8-46B3-9532-214597D3F397} - hxxps://www.my.sony.com/sonymusic/mysony_prod.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1117548288812
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/1450/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/mail/ymmapi.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} - hxxp://plugin.slingbox.com/plugin/downloads/pc/1.2.0.60/WebSlingPlayer.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} - hxxp://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-3-16 64288]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-3-26 214664]
R2 CBTWlanSrv;CBT Wlan Service;c:\windows\CBTWlanSrv.exe [2009-2-9 106496]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1314704]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-3-26 93320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-3-26 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-3-26 144704]
R2 SlingAgentService;SlingAgentService;c:\program files\sling media\slingagent\SlingAgentService.exe [2009-4-27 93960]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-7-10 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-3-26 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-3-26 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-3-26 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-3-26 40552]
S3 CBPMp50;CBPMp50 NDIS Protocol Driver;c:\windows\system32\drivers\cbpmp50.sys --> c:\windows\system32\drivers\CBPMp50.sys [?]
S3 CBPSp50;CBPSp50 NDIS Protocol Driver;c:\windows\system32\drivers\CBPSp50.sys [2008-9-19 27072]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-3-26 34248]
S3 PLCMPR5;PLCMPR5 NDIS Protocol Driver;\??\c:\windows\system32\plcmpr5.sys --> c:\windows\system32\PLCMPR5.SYS [?]
S3 PLCNDIS5;PLCNDIS5 NDIS Protocol Driver;c:\windows\system32\PLCNDIS5.SYS [2004-4-26 17280]
S3 WPC300N;Linksys Wireless Notebook Adapter WPC300N Driver;c:\windows\system32\drivers\WPC300N.SYS [2008-9-19 822400]

=============== Created Last 30 ================

2010-05-20 22:54:34 0 d-sh--w- C:\FOUND.000
2010-05-20 21:06:02 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-05-20 21:06:02 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-05-20 20:55:57 0 d-sh--w- c:\documents and settings\andy wong\IECompatCache
2010-05-20 20:54:28 0 d-sh--w- c:\documents and settings\andy wong\PrivacIE
2010-05-20 20:51:48 0 d-sh--w- c:\documents and settings\andy wong\IETldCache
2010-05-20 20:46:47 0 d-----w- c:\windows\ie8updates
2010-05-20 20:43:27 0 d--h--w- c:\windows\ie8
2010-05-20 20:40:16 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-05-20 20:40:15 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-05-20 20:39:41 64000 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-05-20 18:25:11 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-20 18:18:46 0 d--h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-05-18 06:56:36 0 d-----w- c:\docume~1\andywo~1\applic~1\Malwarebytes
2010-05-18 06:56:23 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-18 06:56:22 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-18 06:56:22 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-18 06:56:21 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-22 06:16:10 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2010-05-20 18:24:52 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-03-11 12:38:52 133120 ----a-w- c:\windows\system32\dllcache\extmgr.dll
2010-03-10 13:18:22 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2010-02-25 18:54:36 11070976 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-02-25 06:24:38 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-25 06:24:38 916480 ------w- c:\windows\system32\dllcache\wininet.dll
2010-02-25 06:24:38 611840 ------w- c:\windows\system32\dllcache\mstime.dll
2010-02-25 06:24:38 206848 ------w- c:\windows\system32\dllcache\occache.dll
2010-02-25 06:24:38 1209344 ------w- c:\windows\system32\dllcache\urlmon.dll
2010-02-25 06:24:36 5944832 ------w- c:\windows\system32\dllcache\mshtml.dll
2010-02-25 06:24:36 594432 ------w- c:\windows\system32\dllcache\msfeeds.dll
2010-02-25 06:24:36 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-02-25 06:24:36 25600 ------w- c:\windows\system32\dllcache\jsproxy.dll
2010-02-25 06:24:36 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2010-02-25 06:24:36 184320 ------w- c:\windows\system32\dllcache\iepeers.dll
2010-02-25 06:24:34 387584 ------w- c:\windows\system32\dllcache\iedkcs32.dll
2010-02-24 13:11:08 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-24 09:54:26 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2008-09-07 23:32:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090720080908\index.dat

============= FINISH: 19:39:09.67 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 May 2010 - 03:05 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
    1.Please do not run any other tool untill instructed to do so!
    2.Please reply to this thread, do not start another!
    3.Please tell me about any problems that have occurred during the fix.
    4.Please tell me of any other symptoms you may be having as these can help also.
    5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

:run combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log From Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 May 2010 - 06:58 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 cric151

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Posted 27 May 2010 - 03:53 PM

Sorry, i'm having trouble running combofix. The computer is rebooting itself while combofix is running. I'm trying to get the problem fixed.

#5 gringo_pr

gringo_pr

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Posted 27 May 2010 - 05:51 PM

greetings

please give me more details

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 cric151

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Posted 28 May 2010 - 06:00 PM

About 30 seconds after combofix runs, the computer shuts down and reboots itself.

#7 gringo_pr

gringo_pr

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Posted 28 May 2010 - 06:07 PM

Greetings

It is most likely Mcafee causing problems. We are going to have to uninstall it to be able to move on. (you may reinstall Mcafee when we are complete)

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    McAfee SecurityCenter

    and click on remove

update combofix

I would like you to download an updated virsion of combofix.
    Delete the version of combofix you have now on your desktop and download a new one from here

    **Note: It is important that it is saved directly to your desktop**

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    Double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.

    Note:Do not mouseclick combofix's window while it's running. That may cause it to stall

Now please download this antivirus and install it so you are protected while we finish.

http://www.free-av.com/

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


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#8 cric151

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Posted 29 May 2010 - 03:13 AM

Hello,
Thanks for your time and patience. I ran combofix successfully. I've attached the log below. Computer appears to be running normal again.


ComboFix 10-05-28.02 - Andy Wong 05/29/2010 0:22.1.1 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1214.900 [GMT -7:00]
Running from: c:\documents and settings\Andy Wong\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Andy Wong\Local Settings\Temporary Internet Files\temp.dmf
c:\windows\Uninstall.ini

Infected copy of c:\windows\system32\drivers\kbdclass.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-04-28 to 2010-05-29 )))))))))))))))))))))))))))))))
.

2010-05-29 07:10 . 2010-05-29 07:10 -------- d-----w- c:\documents and settings\Andy Wong\Local Settings\Application Data\Mozilla
2010-05-29 07:04 . 2010-05-29 07:04 503808 ----a-w- c:\documents and settings\Andy Wong\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-31a65fe6-n\msvcp71.dll
2010-05-29 07:04 . 2010-05-29 07:04 499712 ----a-w- c:\documents and settings\Andy Wong\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-31a65fe6-n\jmc.dll
2010-05-29 07:04 . 2010-05-29 07:04 348160 ----a-w- c:\documents and settings\Andy Wong\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-31a65fe6-n\msvcr71.dll
2010-05-29 07:04 . 2010-05-29 07:04 61440 ----a-w- c:\documents and settings\Andy Wong\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4969e7e3-n\decora-sse.dll
2010-05-29 07:04 . 2010-05-29 07:04 12800 ----a-w- c:\documents and settings\Andy Wong\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4969e7e3-n\decora-d3d.dll
2010-05-29 06:50 . 2010-05-29 06:50 -------- d-----w- C:\FOUND.003
2010-05-26 06:37 . 2010-05-26 06:37 -------- d-----w- C:\FOUND.002
2010-05-26 05:29 . 2010-05-26 05:29 -------- d-----w- C:\FOUND.001
2010-05-20 22:54 . 2010-05-20 22:54 -------- d-----w- C:\FOUND.000
2010-05-20 21:06 . 2010-05-20 21:06 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-05-20 21:06 . 2010-05-20 21:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-05-20 20:55 . 2010-05-20 20:55 -------- d-sh--w- c:\documents and settings\Andy Wong\IECompatCache
2010-05-20 20:55 . 2010-05-20 20:55 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2010-05-20 20:54 . 2010-05-20 20:54 -------- d-sh--w- c:\documents and settings\Andy Wong\PrivacIE
2010-05-20 20:51 . 2010-05-20 20:51 -------- d-sh--w- c:\documents and settings\Andy Wong\IETldCache
2010-05-20 20:46 . 2010-05-20 20:46 -------- d-----w- c:\windows\ie8updates
2010-05-20 20:43 . 2010-05-20 20:43 -------- d--h--w- c:\windows\ie8
2010-05-20 20:40 . 2010-02-25 06:24 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-05-20 20:40 . 2010-02-25 06:24 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-05-20 20:39 . 2010-02-16 04:50 64000 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-05-20 18:25 . 2010-05-20 18:25 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-18 06:56 . 2010-05-18 06:56 -------- d-----w- c:\documents and settings\Andy Wong\Application Data\Malwarebytes
2010-05-18 06:56 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-18 06:56 . 2010-05-18 06:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-05-18 06:56 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-18 06:56 . 2010-05-18 06:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-17 06:13 . 2010-05-17 06:13 -------- d-----w- c:\documents and settings\Andy Wong\Local Settings\Application Data\gthfyiwbb

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-10 06:15 . 1980-01-01 07:00 420352 ----a-w- c:\windows\system32\vbscript.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2005-05-02 77913]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-05-02 720985]
"AGRSMMSG"="AGRSMMSG.exe" [2004-10-08 88363]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Utility Tray.lnk - c:\windows\system32\sistray.exe [2005-3-7 331776]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^DING!.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\DING!.lnk
backup=c:\windows\pss\DING!.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-04-20 17:10 50792 ----a-w- c:\program files\Common Files\AOL\1150352108\ee\aolsoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\WINDOWS\\System32\\dpvsetup.exe"=
"c:\\Program Files\\Common Files\\AOL\\1150352108\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1150352108\\ee\\aim6.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

R2 CBTWlanSrv;CBT Wlan Service;c:\windows\CBTWlanSrv.exe [2/9/2009 8:39 PM 106496]
R2 SlingAgentService;SlingAgentService;c:\program files\Sling Media\SlingAgent\SlingAgentService.exe [4/27/2009 6:09 PM 93960]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [7/10/2007 5:00 AM 24652]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S3 CBPMp50;CBPMp50 NDIS Protocol Driver;c:\windows\system32\Drivers\CBPMp50.sys --> c:\windows\system32\Drivers\CBPMp50.sys [?]
S3 CBPSp50;CBPSp50 NDIS Protocol Driver;c:\windows\system32\drivers\CBPSp50.sys [9/19/2008 10:33 PM 27072]
S3 PLCMPR5;PLCMPR5 NDIS Protocol Driver;\??\c:\windows\system32\PLCMPR5.SYS --> c:\windows\system32\PLCMPR5.SYS [?]
S3 PLCNDIS5;PLCNDIS5 NDIS Protocol Driver;c:\windows\system32\PLCNDIS5.SYS [4/26/2004 8:41 PM 17280]
S3 WPC300N;Linksys Wireless Notebook Adapter WPC300N Driver;c:\windows\system32\drivers\WPC300N.SYS [9/19/2008 10:33 PM 822400]
.
Contents of the 'Scheduled Tasks' folder

2010-05-29 c:\windows\Tasks\User_Feed_Synchronization-{6C9696DF-8938-4CB7-A9C0-26B86D5EC6BA}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 11:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://global.acer.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: {47B62AD2-45D8-46B3-9532-214597D3F397} - hxxps://www.my.sony.com/sonymusic/mysony_prod.cab
DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} - hxxp://plugin.slingbox.com/plugin/downloads/pc/1.2.0.60/WebSlingPlayer.cab
FF - ProfilePath - c:\documents and settings\Andy Wong\Application Data\Mozilla\Firefox\Profiles\pwq26jwu.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS
MSConfigStartUp-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
MSConfigStartUp-YOP - c:\progra~1\YAHOO!\YOP\yop.exe
AddRemove-LiveUpdate - c:\program files\Symantec\LiveUpdate\LSETUP.EXE



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-29 00:30
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(592)
c:\windows\System32\BCMLogon.dll
.
Completion time: 2010-05-29 00:31:16
ComboFix-quarantined-files.txt 2010-05-29 07:31

Pre-Run: 1,777,631,232 bytes free
Post-Run: 2,652,553,216 bytes free

- - End Of File - - 69A19FFF4B7799EAF1C6D6F6C3A7F3E9


#9 gringo_pr

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Posted 29 May 2010 - 03:27 AM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 8.1.6
    Viewpoint Manager (Remove Only)
    Viewpoint Media Player


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts
  • After the update is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#10 cric151

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Posted 30 May 2010 - 12:06 AM

Hello again, I performed the following as requested:
Programs uninstalled
Adobe Reader uninstalled
Java updated
Ran TFC
Ran Malwarebytes and it did not detect anything
Ran Eset and it found 3 infections
The logs for malwarebytes and eset are below:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4154

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/29/2010 9:37:42 AM
mbam-log-2010-05-29 (09-37-42).txt

Scan type: Quick scan
Objects scanned: 128882
Time elapsed: 6 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=51a0a53808327b45b9c5389e68f43725
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-05-30 01:03:11
# local_time=2010-05-29 06:03:11 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1797 16775141 100 93 0 34149260 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=57443
# found=3
# cleaned=0
# scan_time=6427
C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP440\A0058518.EXE Win32/Adware.WBug.A application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP443\A0063601.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\kbdclass.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I


#11 gringo_pr

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    Bleepin Gringo


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Posted 30 May 2010 - 12:09 AM

Hello cric151

Very well done!! thumbup.gif This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 cric151

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Posted 31 May 2010 - 12:42 AM

Thank you so much Gringo for your assistance! Ran everything that you suggested in your last post. Computer is running normal again. Appreciate all the time you've given. Will be making a donation via paypal shortly.

#13 gringo_pr

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Posted 31 May 2010 - 12:57 AM

Thank you very much and you are welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 gringo_pr

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Posted 03 June 2010 - 02:33 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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