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Google redirects and tabs opening in firefox


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3 replies to this topic

#1 noelplum99

noelplum99

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  • Local time:08:41 AM

Posted 20 May 2010 - 06:50 PM

Hi smile.gif
Ok, well I am not the kind of person who bothers people for help until I am at the end of my tether but the old tether is all but exhausted i am afraid.

The problem: Seems to be pretty common symptoms. When I use firefox (chrome doesn't seem to work anymore and IE always crashes on exit so I only use firefox) I get two abherrant behaviours:
1) Every so often (varies between ten minutes or a couple of hours) a new tab will open for no apparent reason with a pretty random link on it (never anything very exciting)
2) Starting a search via either the little firefox search bar or direct via a google page brings up the results but clicking on any of the results gives maybe only a 50:50 chance of getting the required link as opposed to a redirect. copying and pasting the link into the address bar is a workaround.
Both these behaviours redirect all over, quite often to ask.com (10% of the time maybe) and often redirects AND randomly opened tabs seem to be linked in some way to whatever word i have in the google search bar or had entered on the google webpage as if it is utilising that information. Oh and a lot of the links have a small tab/address bar icon that looks like a small blue swirly letter 'a'

what have i tried?
what haven't i tried:
hitman pro
malwarebytes
microsoft security essentials
zonealarm scan (my usual firewall and virus scanner software)
exterminate it!
spybot search and destroy
prevx
a few others i have since deleted and cant recall their names

...and then some software you will tell me off for using without being told to (i feel like I am admitting to my doctor ive been taking prescription medicines behind his back or something) namely:
rkill.exe
tdsskiller
gooredfix
combofix (took me ages to get that to work)

stillo no joy, though the combined forces of all of these found enough viruses, rootkits, trojans etc to infect a small south american republic the problem still remains...... it is kind of becoming an old friend
i am told to supply dds and gmer logs so here goes:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Jim at 20:26:33.56 on 20/05/2010
Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3326.1694 [GMT 1:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
SP: ZoneAlarm Security Suite Anti-Spyware *enabled* (Outdated) {F245A209-1085-48B4-B927-35D56015EC60}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\ZoneLabs\vsmon.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\ASUS\AASP\1.00.28\aaCenter.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Windows\SOUNDMAN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Jim\AppData\Local\Google\Chrome\Application\chrome.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Microsoft Security Essentials\MpCmdRun.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jim\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.sleepless-knights.net/forums/portal.php
uInternet Settings,ProxyOverride = *.local
BHO: IECatch Class: {0315aa2c-10c7-4504-a1c4-f552aba8a095} - c:\program files\getgo software\getgo download manager\URLCatch.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: FGCatchUrl: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\program files\flashget\jccatch_1.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\progra~1\freedo~1\iefdm2.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FlashGet GetFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\program files\flashget\getflash.dll
TB: GetGo Toolbar: {075bbe29-fec0-404a-a459-ff58713616fa} - c:\program files\getgo software\getgo download manager\GGToolBand.dll
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [DiskeeperSystray] "c:\program files\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [UltraMon] "c:\program files\ultramon\UltraMon.exe" /auto
mRun: [Ai Nap] "c:\program files\asus\ai suite\ainap\AiNap.exe"
mRun: [RivaTunerStartupDaemon] "c:\program files\rivatuner v2.09\RivaTunerWrapper.exe" /S
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Down&load &Link& Us&ing Ge&tGo - c:\program files\getgo software\getgo download manager\GGCatch.htm
IE: &Down&load All &Links& Us&ing Ge&tGo - c:\program files\getgo software\getgo download manager\GGCatchAll.htm
IE: &Download All with FlashGet - c:\progra~1\flashget\jc_all.htm
IE: &Download with FlashGet - c:\progra~1\flashget\jc_link.htm
IE: &GetGo Toolbar Search - c:\program files\getgo software\getgo download manager\GGToolBand.dll/MENUSEARCH.HTM
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: {01A13E40-2F55-4397-B39B-7851BCFB8008} - c:\program files\getgo software\getgo download manager\GetGoDM.exe
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\program files\flashget\FlashGet.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\wi

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-20 23:54:43
Windows 6.0.6002 Service Pack 2
Running: gmer.exe; Driver: C:\Users\Jim\AppData\Local\Temp\uwldapoc.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwAlpcConnectPort [0x94187AF6]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwAlpcCreatePort [0x941883CC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwAssignProcessToJobObject [0x93323D92]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwConnectPort [0x9418754C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwCreateFile [0x9332449E]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateKey [0x941A1E6E]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreatePort [0x94188056]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateProcess [0x9419C1BA]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0x9419C5E2]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateSection [0x941A65C4]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0x941881B4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteFile [0x933245EA]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteKey [0x93327D58]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteValueKey [0x93327D8A]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0x9419AF9E]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadDriver [0x94179C64]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKey [0x941A42E0]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0x941A451E]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKeyEx [0x941A49D0]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwMapViewOfSection [0x941A6980]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenFile [0x9332454E]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwOpenProcess [0x9419E282]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenThread [0x933240C8]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwProtectVirtualMemory [0x941B32AC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwQueryValueKey [0x93327E62]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRenameKey [0x93327DCC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwReplaceKey [0x93327DFE]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0x941870E4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRestoreKey [0x93327E30]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0x94187818]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetContextThread [0x93323D40]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetInformationFile [0x9332464A]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetInformationObject [0x941B3170]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetSecurityObject [0x941A592E]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetSystemInformation [0x941792F2]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetValueKey [0x93327CF0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSuspendThread [0x93323CE4]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0x9419D2DE]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwTerminateProcess [0x9419D00E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwTerminateThread [0x93323C88]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwUnloadDriver [0x9417A0B6]
SSDT \SystemRoot\system32\DRIVERS\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateUserProcess [0x9419CA56]

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!KeSetEvent + 13D 844AC8A0 8 Bytes [F6, 7A, 18, 94, CC, 83, 18, ...] {IDIV BYTE [EDX+0x18]; XCHG ESP, EAX; INT 3 ; SBB DWORD [EAX], -0x6c}
.text ntkrnlpa.exe!KeSetEvent + 191 844AC8F4 4 Bytes [92, 3D, 32, 93]
.text ntkrnlpa.exe!KeSetEvent + 1C1 844AC924 4 Bytes [4C, 75, 18, 94] {DEC ESP; JNZ 0x1b; XCHG ESP, EAX}
.text ntkrnlpa.exe!KeSetEvent + 1D9 844AC93C 4 Bytes [9E, 44, 32, 93]
.text ntkrnlpa.exe!KeSetEvent + 1E9 844AC94C 4 Bytes [6E, 1E, 1A, 94]
.text ...

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1028] ntdll.dll!KiUserApcDispatcher 775F5D18 5 Bytes JMP 00412220 C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe (RapportMgmtService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1028] USER32.dll!InSendMessageEx + 3B1 774FE6B0 6 Bytes JMP 716E001E
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1028] WS2_32.dll!getaddrinfo 7705418A 5 Bytes JMP 71640022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1028] WS2_32.dll!gethostbyname 770662D4 5 Bytes JMP 71670022
.text C:\Windows\system32\svchost.exe[1236] ntdll.dll!NtProtectVirtualMemory 775F4D34 5 Bytes JMP 0070000A
.text C:\Windows\system32\svchost.exe[1236] ntdll.dll!NtWriteVirtualMemory 775F5674 5 Bytes JMP 0071000A
.text C:\Windows\system32\svchost.exe[1236] ntdll.dll!KiUserExceptionDispatcher 775F5DC8 5 Bytes JMP 001A000A
.text C:\Windows\system32\svchost.exe[1236] ole32.dll!CoCreateInstance 773F9EA6 5 Bytes JMP 0156000A
.text C:\Windows\system32\svchost.exe[1236] USER32.dll!GetCursorPos 77510B88 5 Bytes JMP 0233000A
.text C:\Windows\Explorer.EXE[2476] ntdll.dll!NtProtectVirtualMemory 775F4D34 5 Bytes JMP 0045000A
.text C:\Windows\Explorer.EXE[2476] ntdll.dll!NtWriteVirtualMemory 775F5674 5 Bytes JMP 0046000A
.text C:\Windows\Explorer.EXE[2476] ntdll.dll!KiUserExceptionDispatcher 775F5DC8 5 Bytes JMP 0044000A
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2812] ntdll.dll!KiUserApcDispatcher 775F5D18 5 Bytes JMP 00439530 C:\Program Files\Trusteer\Rapport\bin\RapportService.exe (RapportService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2812] WS2_32.dll!getaddrinfo 7705418A 5 Bytes JMP 71670022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2812] WS2_32.dll!gethostbyname 770662D4 5 Bytes JMP 716E0022
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] ntdll.dll!NtProtectVirtualMemory 775F4D34 5 Bytes JMP 0079000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] ntdll.dll!NtWriteVirtualMemory 775F5674 5 Bytes JMP 007A000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] ntdll.dll!KiUserExceptionDispatcher 775F5DC8 5 Bytes JMP 0001000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] USER32.dll!DdeInitializeW 774F7921 6 Bytes PUSH 71500022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] USER32.dll!RegisterClassExW 774FDA30 6 Bytes PUSH 716E0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] USER32.dll!GetMessageW 7750FEF7 6 Bytes PUSH 714A0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] USER32.dll!TranslateMessage 775101AD 6 Bytes PUSH 71430022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] USER32.dll!GetClipboardData 7753715A 6 Bytes PUSH 714D0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5200] GDI32.dll!BitBlt 76FF70A6 6 Bytes PUSH 71560022; RET

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Moved some posts to this topic and merged removing redundant portions. ~ OB

Attached Files


Edited by Orange Blossom, 20 May 2010 - 10:14 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:41 AM

Posted 22 May 2010 - 01:54 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1.Please do not run any other tool untill instructed to do so!
2.Please reply to this thread, do not start another!
3.Please tell me about any problems that have occurred during the fix.
4.Please tell me of any other symptoms you may be having as these can help also.
5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

The application window will appear

Click the Disable button to disable your CD Emulation drivers
Click Yes to continue
A 'Finished!' message will appear
Click OK
DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:

Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.

Shortly after two logs will appear:

DDS.txt
Attach.txt
A window will open instructing you save & post the logs
Save the logs to a convenient place such as your desktop
Copy the contents of both logs & post in your next reply

Gmer

Download GMER Rootkit Scanner from here.

Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

In the right panel, you will see several boxes that have been checked. Uncheck the following ...

IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)
Then click the Scan button & wait for it to finish
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.
information and logs:

In your next post I need the following

1.logs from DDS
2.log from GMER
3.let me know of any problems you may have had

Gringo

Code:
Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
    1.Please do not run any other tool untill instructed to do so!
    2.Please reply to this thread, do not start another!
    3.Please tell me about any problems that have occurred during the fix.
    4.Please tell me of any other symptoms you may be having as these can help also.
    5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

I would like you to rerun the scans below to get a fresh look at the system


DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Gmer

Download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO


  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


Note: Do not run any programs while Gmer is running.

information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from GMER
      3.let me know of any problems you may have had

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 25 May 2010 - 06:57 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:41 AM

Posted 28 May 2010 - 02:44 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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