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#1 JFBouvier

JFBouvier

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Posted 20 May 2010 - 03:59 PM

Hi, I am Jean-François from Quebec (Canada) and my problem is that my computer is going slow as hell, especially when I use Windows Explorer (having a hard time writing this e-mail), probably because there are unwanted processed that are runned on my operating system.

My friend tolded me to download HiJackThis (after running SpyBot) and I now have a log which I am not too sure what to do with it. However, on the HiJackThis's website,I followed the link to your tutorial which in turn told me to post my log on the BleepingComputer forum.

However, I am not sure on which forum i should post my log? Perhaps you could help with that...

Thank you,

Jean-François

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#2 Budapest

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Posted 20 May 2010 - 04:05 PM

Hello and :thumbsup: to Bleeping Computer.

Here is a good place to start: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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