Posted 20 May 2010 - 02:20 AM
Greetings, heroes of the realm. I will confess, I am fairly computer illiterate (you'll find that out, I suppose), but a friend of mine said you boys and girls were the best, so I figured I'd toss in my problem and hope for the best.
I was surfing a forum/newsgroup side, and I got struck by some popup program insisting that I buy its 'anti-virus software' because everything I owned was apparently infected by some virus. Well, I figured that much was true. My web browser would only load up this warning and offered me a link to buy the nonsense, and nothing else. Most of my desktop programs were also chided as being 'infected' and would not load. Even my Task Manager was blocked from booting up.
So, I restarted my computer and initiated Task Manager before the taskbar icon claiming to be anti-spyware advice loaded up, and I ended some processes that looked unfamiliar. Everything seemed alright for a day or two.
Then, my web browser cut out on me a few days ago. "Cannot display webpage," and all that, insinuating I have no internet connection. It's not limited to only my web browser: Messengers besides AIM/AOL, Windows Media Player, and others all behave as if I had no internet connection. I pursued trying to get some new anti-virus software downloaded through AOL (I know, I know, but its my only working internet option) including Spybot and ESET, but ESET can't offer any updates because it also can't connect to the net, and Spybot's installation won't even work because it can't connect to a designated server.
Everything is slower, and so of course I predict brutal malware. I have a standard Vista operating system. What steps do I need to pursue?
Help me, Obi-Wan Kenobi. You're my only hope.