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stolen passwords


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#1 ldpeak

ldpeak

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Posted 19 May 2010 - 02:04 PM

I have a boat-load of protection on my laptop. TurboNote is a very old app I've had forever. The problem is that while on dial-up I clicked on my note application (so I could see my list of passwords & log-ins) and as soon as I touched the note all the info on it just disappeared in the blink of an eye. Several more notes began to disappear so I unplugged and began running scans.

I've ran Malwarebytes, AVG, Avast!, Avira, CClean, AdAware, Spybot Search & Destroy, SuperAntiSpyware, and nothing came up. However I ran a HiJackThis! log and found some things that didn't look right.

My computer is behaving normally BUT I KNOW something is wrong. It's like there's another "me" on the computer. Can't describe it very well.

I'd really like for someone to take a look at a HJT log and see if they can pick out what's wrong. I'll follow instructions to the T. I see there's been some really long waits on here. Is that the norm?

This is a new laptop. Here's what I've got & running:


Windows 7 Home Premium

Gateway NV78 laptop

Processor: Intel® Core™2 Duo CPU T6600 @ 2.20GHz
4 GB (RAM)
64-bit Operating System

I've already signed in the "Introduction page" and here's the link for my post regarding this matter http://www.bleepingcomputer.com/forums/ind...p?showforum=103 and the post was moved.

Like I said, I just need somebody to look at a HJT log and tell me what to delete. Can do. Hope to work with somebody ASAP. I don't like the idea of my computer STILL being vulnerable to another attack.

thanks,
Lin :thumbsup:

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#2 boopme

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Posted 19 May 2010 - 02:14 PM

Hello 2 things here.. One is we prefer DDS logs now so if you can follow the directions below and post that please.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.


I would advise you to disconnect this PC from the Internet, and then go to
a known clean computer and change any passwords or security information held
on the infected computer. In particular, check whatever relates to online
banking financial transactions, shopping, credit cards, or sensitive
personal information. It is also wise to contact your financial institutions
to apprise them of your situation.
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