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Can't Access the internet on my PC but Wireless Router works fine, Internet Access on PC


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5 replies to this topic

#1 Buckoeye

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Posted 19 May 2010 - 06:29 AM

I have have some internal internet access problems. This is not the first time this is happened over the last three months. In the past, I did system restore, installed new network card drivers, and somehow everything came back. Since I since removed additional network card, that I installed thinking this was the issue. Which I think it is not since Router works.

I am running Vista under device manager I show I have an Intel ® PRO/1000 PL Network Connection #2 .. (with a + sign working fine)

I tried to do some research on the forum, but I think I need a more direct response. If I access Network and Sharing Center

PC to Unidentified network (exclamation point with Yellow triangle).
Unidentified network to Internet ( BIG RED X) ...

Does this have something to do with the Internet Access .. If I access Manage Network Connections, I see Local Area Connection 2. If I hit properties I see

Internet Protocol Version 6 (TCP/IPv6)
Internet Protocol Version 6 (TCP/IPv4)

Obtain an IPv6 address automatically is highlighted NO IP address is listed. Is this an issue?

Can someone point me in the right direction to correct internal configuration error? I have been dealing with this issue for 4 days with Internet Access.

Thank you for reading my post.... HELP !

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#2 CaveDweller2

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Posted 20 May 2010 - 06:37 AM

I'm sorry but I'm having trouble following what you said.

You have Vista. You were having some issues connecting to the net but a system restore and driver update seemed to fix the issue. But then you mention removing a network card?

Did you install a new network card thinking the on board card was the problem?

In device manager it shows your on board card working fine but it won't connect?

What do you have the Ethernet cable from the PC plugged into?

Don't worry about IPv6, is IPv4 setup to Obtain IP and DNS automatically?

Please open a command prompt(click the "Start" button, in Search type cmd, in the list right click it and click Run as Admin) and type ipconfig /all. Post what shows on the screen.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 Buckoeye

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Posted 21 May 2010 - 01:21 AM

I have vista and had this problem a couple of weeks ago did a system restore and installed the driver off a new card and it came back, not so lucky this time, I have the issue again and cannot resolve. I installed a network card thinking that was the problem is was not so I removed the card. Device manager show the card is connected correctly and working but wont connect. Ethernet cable is plug into router. I am using a laptop with the router to access this site.

I did the IPconfig/all command on my desktop PC. Stupid question how do I get this information into a format so I can copy and poste here? I will not be able to post till Monday due to a family issue. Thanks for your patience and help.
Very fustrating.

#4 Buckoeye

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Posted 25 May 2010 - 04:30 PM

Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Users\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : -PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/1000 PL Network Connection #
2
Physical Address. . . . . . . . . : DE-06-94-09-02-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c808:27:2862:b72b%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.183.43(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 282986132
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0D-E2-60-36-00-19-21-8B-3B-70

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Edited by Buckoeye, 25 May 2010 - 04:31 PM.


#5 CaveDweller2

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Posted 25 May 2010 - 10:53 PM

Go into device manager, click the + beside Network Adapters, right click your network card and uninstall it. Reboot and let windows install a driver for it. See if that fixes it.

Sorry I haven't been around. Will do better =)

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#6 Buckoeye

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Posted 26 May 2010 - 08:30 AM

I removed driver and rebooted system, the system reloaded the software and now + sign is back on, software installed correctly... No internet connection.




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