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MalwareBytes cleaned infection but something is left behind


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9 replies to this topic

#1 revDJkev

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Posted 18 May 2010 - 08:38 PM

I am working on a friend's computer, and was (supposedly) able to clean it with MalwareBytes (I do not know the name of the virus that MalwareBytes cleaned off).

MalwareBytes comes back with a clean scan now, but something still has its hooks in, redirecting and blocking access to sites such as MalwareBytes.com and BleepingComputer.com

I have looked in the hosts file to see if there was anything placed there, but the only entries are from the Spybot Search & Destroy additions.



DDS (Ver_10-03-17.01) - NTFSx86
Run by Tracey at 18:30:57.32 on Tue 05/18/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.229 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k emusvc
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
c:\progra~1\common~1\instal~1\update~1\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Documents and Settings\Tracey\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.CenturyLink.net/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uWindow Title = Microsoft Internet Explorer provided by CenturyLink
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NVMCTRAY.DLL,NvTaskbarInit
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
IE: &Search
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1255282366189
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1255288138015
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-10-11 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-10-11 27784]
R1 haspntt;WebCheckWebCrawler Properties Resource Packet Devices Promise Desktop Server License;c:\windows\system32\drivers\maximo.sys [2007-9-28 44032]
R2 aladdins;Mgr Class Page Pluggable Channel Fonts CoventorWare Extension COM+;c:\windows\system32\svchost.exe -k emusvc [2001-8-18 14336]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-10-11 297752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-17 135664]
S3 OlCamudp;OLYMPUS Digital Camera;c:\windows\system32\drivers\olcamudp.sys [2007-8-7 10379]

=============== Created Last 30 ================

2010-05-10 10:43:39 0 d-----w- c:\docume~1\tracey\applic~1\Malwarebytes
2010-05-09 04:10:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-09 04:10:32 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-09 04:10:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-09 04:10:31 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-09 04:00:11 0 d-----w- c:\program files\webserver
2010-05-09 03:52:10 0 d-----w- c:\windows\pss

==================== Find3M ====================

2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr

============= FINISH: 18:31:51.37 ===============

Attached Files



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#2 gringo_pr

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Posted 20 May 2010 - 02:21 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



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#3 revDJkev

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Posted 22 May 2010 - 07:50 PM

I followed the instructions you gave. After ComboFix ran, it removed a few things (I'm sure you can tell by the log) and now it appears to be back to normal.

I'm attaching the log per your request to make sure there isn't still something fishy in there, but I can successfully navigate to malwarebytes.org and bleepingcomputer.com from that PC now.

Thanks for your help!

This website is the greatest. . .

Do they still do the malware/spyware removal classes? I have been checking off and on for several months to try to find one.

Attached Files



#4 gringo_pr

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Posted 22 May 2010 - 09:35 PM

added for better research

ComboFix 10-05-22.01 - Tracey 05/22/2010 20:11:49.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.641 [GMT -4:00]
Running from: c:\documents and settings\Tracey\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\webserver
c:\windows\system32\drivers\maximo.sys
c:\windows\system32\inferno.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ALADDINS
-------\Legacy_HASPNTT
-------\Legacy_MYWEBSEARCHSERVICE
-------\Legacy_WEBSERVER
-------\Service_aladdins
-------\Service_haspntt


((((((((((((((((((((((((( Files Created from 2010-04-23 to 2010-05-23 )))))))))))))))))))))))))))))))
.

2010-05-10 21:02 . 2010-05-10 21:02 -------- d-----w- c:\documents and settings\moose\Application Data\Malwarebytes
2010-05-10 10:43 . 2010-05-10 10:43 -------- d-----w- c:\documents and settings\Tracey\Application Data\Malwarebytes
2010-05-09 04:10 . 2010-05-09 04:10 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-05-09 04:10 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-09 04:10 . 2010-05-09 04:10 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-05-09 04:10 . 2010-05-09 04:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-09 04:10 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-09 04:09 . 2010-05-09 04:09 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-13 09:45 . 2009-10-11 20:38 -------- d-----w- c:\program files\Google
2010-03-10 06:15 . 2001-08-18 12:00 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-26 04:18 . 2007-11-17 14:35 74448 ----a-w- c:\documents and settings\Tracey\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-25 06:24 . 2001-08-18 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11 . 2001-08-18 12:00 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-10-11 21:53 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-27 21:10 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG8_TRAY]
2010-03-19 13:35 2046816 ----a-w- c:\progra~1\AVG\AVG8\avgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DLA]
2006-10-08 09:20 127036 ----a-w- c:\windows\system32\DLA\DLACTRLW.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 20:50 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-27 20:50 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2007-06-20 16:49 451872 ----a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2003-07-28 19:19 4841472 ----a-w- c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2003-07-28 19:19 49152 ----a-w- c:\windows\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2003-07-28 19:19 323584 ----a-w- c:\windows\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2007-08-06 22:19 77824 ----a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 20:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8085:TCP"= 8085:TCP:HASP Port

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [10/11/2009 5:53 PM 335240]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/17/2009 11:26 AM 135664]
S3 OlCamudp;OLYMPUS Digital Camera;c:\windows\system32\drivers\olcamudp.sys [8/7/2007 7:35 AM 10379]
S4 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [10/11/2009 5:52 PM 297752]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
emusvc REG_MULTI_SZ aladdins

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-06-20 16:47 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2010-05-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-17 15:26]

2010-05-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-17 15:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.CenturyLink.net/
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-My Web Search Bar Search Scope Monitor - c:\progra~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
MSConfigStartUp-MyWebSearch Email Plugin - c:\progra~1\MYWEBS~1\bar\1.bin\mwsoemon.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-22 20:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2712)
c:\windows\system32\WININET.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\IEFRAME.dll
c:\progra~1\COMMON~1\MICROS~1\WEBCOM~1\10\OWC10.DLL
c:\progra~1\COMMON~1\MICROS~1\WEBCOM~1\11\OWC11.DLL
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\windows\IME\SPGRMR.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\drivers\KodakCCS.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\nvsvc32.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2010-05-22 20:24:42 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-23 00:24

Pre-Run: 105,668,071,424 bytes free
Post-Run: 105,707,143,168 bytes free

- - End Of File - - DFEB1C22ABA408C4188FB240C998E70B



Edited by gringo_pr, 22 May 2010 - 09:36 PM.

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#5 gringo_pr

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Posted 22 May 2010 - 09:37 PM

Greetings

QUOTE
Do they still do the malware/spyware removal classes?
YES they do, there is a very fine school right here at this forum - link

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9.1

    and click on remove
Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?
Gringo

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#6 revDJkev

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Posted 24 May 2010 - 05:51 AM

Malwarebytes did find a couple new infected files. . .ESET came back clean.



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4136

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/24/2010 12:11:05 AM
mbam-log-2010-05-24 (00-11-05).txt

Scan type: Full scan (C:\|)
Objects scanned: 192584
Time elapsed: 49 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost\emusvc (Worm.KoobFace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\maximo.sys.vir (Worm.Koobface) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{4F08A6C9-7729-4DF9-A2B8-1EE5A9E81111}\RP801\A0049932.exe (Trojan.Agent) -> Not selected for removal.
C:\System Volume Information\_restore{4F08A6C9-7729-4DF9-A2B8-1EE5A9E81111}\RP811\A0051119.sys (Worm.Koobface) -> Not selected for removal.








ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=80e6ec343ab8124c9551030f8ef46d2c
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-05-24 06:00:56
# local_time=2010-05-24 02:00:56 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1024 16777179 100 0 19290471 19290471 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=59768
# found=0
# cleaned=0
# scan_time=6032

#7 gringo_pr

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Posted 24 May 2010 - 05:58 AM

Hello

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#8 revDJkev

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Posted 26 May 2010 - 09:14 PM

Everything looks great here now, thank you again for your help ;)

I'll continue to look for an open slot in that class!

Kevin

#9 gringo_pr

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Posted 26 May 2010 - 09:19 PM

You are very welcome

gringo
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#10 gringo_pr

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Posted 29 May 2010 - 02:27 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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