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Start-Up Message

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4 replies to this topic

#1 Rango84


  • Members
  • 5 posts
  • Local time:03:09 AM

Posted 18 May 2010 - 06:58 PM

Start-up Problem. I get a message C:\\WINDOWS\system32\install\server.exe Restart
This message appears just before icons and the tool-bar pop up onscreen
I can bring-up windows task manager, which shows that nothing is running, and if I go to 'start new tasks' and select FireFox (my internet browser) the computer continues to star-up as it's supposed too, and the message disappears.

DDS (Ver_10-03-17.01) - FAT32x86
Run by Dan at 16:54:05.62 on Tue 05/18/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.629 [GMT -7:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Dan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/
mDefault_Page_URL = hxxp://www.msn.com
mLocal Page = c:\windows\system\blank.htm
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [HKCU] c:\windows\system32\install\server.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [VTTimer] VTTimer.exe
mRun: [VTTrayp] VTtrayp.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [HKLM] c:\windows\system32\install\server.exe
uExplorerRun: [Policies] c:\windows\system32\install\server.exe
mExplorerRun: [Policies] c:\windows\system32\install\server.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\exifla~1.lnk - c:\program files\finepixviewer\QuickDCF2.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi
DPF: DirectAnimation Java Classes - file://c:\windows\system\dajava.cab
DPF: Internet Explorer Classes for Java - file://c:\windows\system\iejava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso4.cab
DPF: Win32 Classes
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1265397016234
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {CG08B0E5JF-4FCB-11CF-AAA5-00401C6XX500} - c:\windows\system32\install\server.exe Restart

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dan\applic~1\mozilla\firefox\profiles\2va5wk73.default\
FF - prefs.js: browser.startup.homepage - www.facebook.com
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [2006-10-18 17920]
S1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2009-4-1 73720]
S3 Vsp;Vsp;c:\windows\system32\drivers\vsp.sys [2010-2-5 3351]

=============== Created Last 30 ================

2010-05-18 23:53:24 0 ----a-w- c:\documents and settings\dan\defogger_reenable
2010-05-18 04:22:42 0 d-sh--w- C:\FOUND.047
2010-05-17 15:20:02 0 d-sh--w- C:\FOUND.046
2010-05-15 04:16:16 0 d-sh--w- C:\FOUND.045
2010-05-15 03:51:52 0 d-----w- c:\docume~1\alluse~1\applic~1\CA-SupportBridge
2010-05-15 03:34:29 0 d-----w- c:\docume~1\dan\applic~1\BitZipper
2010-05-15 03:34:16 0 d-----w- c:\program files\BitZipper
2010-05-15 03:28:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2010-05-14 02:20:07 35368 ----a-w- c:\docume~1\dan\applic~1\SQLite3.dll
2010-05-14 02:19:59 291813 ----a-w- c:\windows\file_3.exe
2010-05-14 02:19:57 379904 ----a-w- c:\windows\file_2.exe
2010-05-11 04:12:32 0 d-sh--w- C:\FOUND.044
2010-05-08 05:27:40 0 d-sh--w- C:\FOUND.043
2010-05-07 16:22:14 0 d-sh--w- C:\FOUND.042
2010-05-07 07:03:14 0 d-sh--w- C:\FOUND.041
2010-05-07 03:51:24 0 d-sh--w- C:\FOUND.040
2010-05-07 01:28:08 0 d-sh--w- C:\FOUND.039
2010-05-06 00:37:50 0 d-sh--w- C:\FOUND.038
2010-05-04 14:28:59 0 d-----w- c:\docume~1\alluse~1\applic~1\DivX
2010-05-04 14:18:48 0 d-sh--w- C:\FOUND.037
2010-05-01 04:11:02 0 d-sh--w- C:\FOUND.036
2010-04-30 15:32:44 0 d-sh--w- C:\FOUND.035
2010-04-30 14:30:36 0 d-sh--w- C:\FOUND.034
2010-04-28 02:07:50 0 d-sh--w- C:\FOUND.033
2010-04-26 22:04:42 353592 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2010-04-24 13:13:36 0 d-sh--w- C:\FOUND.032
2010-04-24 12:35:40 0 d-sh--w- C:\FOUND.031
2010-04-24 12:20:12 0 d-sh--w- C:\FOUND.030
2010-04-24 06:00:10 0 d-sh--w- C:\FOUND.029
2010-04-23 03:53:22 0 d-sh--w- C:\FOUND.028
2010-04-22 16:51:02 3246 ----a-w- c:\windows\system32\wbem\Outlook_01cae23bfdb2cac2.mof
2010-04-22 01:04:52 0 d-sh--w- C:\FOUND.027
2010-04-20 23:59:44 0 d-sh--w- C:\FOUND.026
2010-04-20 20:14:00 0 d-sh--w- C:\FOUND.025

==================== Find3M ====================

2010-05-18 23:48:14 22695 ---ha-w- c:\docume~1\dan\applic~1\logs.dat
2010-05-07 17:49:30 90112 ----a-w- c:\windows\DUMP6f25.tmp
2010-05-07 04:25:46 90112 ----a-w- c:\windows\DUMP3fe7.tmp
2010-05-05 00:21:28 90112 ----a-w- c:\windows\DUMP2c46.tmp
2010-04-24 12:20:22 90112 ----a-w- c:\windows\DUMP577c.tmp
2010-04-24 06:01:04 90112 ----a-w- c:\windows\DUMP7493.tmp
2010-04-22 01:05:48 90112 ----a-w- c:\windows\DUMP858b.tmp
2010-04-18 16:03:58 90112 ----a-w- c:\windows\DUMP501a.tmp
2010-04-18 01:42:48 90112 ----a-w- c:\windows\DUMP6d31.tmp
2010-04-17 07:31:06 90112 ----a-w- c:\windows\DUMP6cc4.tmp
2010-04-12 05:31:20 90112 ----a-w- c:\windows\DUMP67a3.tmp
2010-04-09 19:11:34 90112 ----a-w- c:\windows\DUMP81a3.tmp
2010-04-08 01:14:52 90112 ----a-w- c:\windows\DUMP66a9.tmp
2010-03-31 01:58:04 133616 ------w- c:\windows\system32\pxafs.dll
2010-03-31 01:58:04 125424 ------w- c:\windows\system32\pxinsi64.exe
2010-03-31 01:58:04 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-03-28 01:40:38 90112 ----a-w- c:\windows\DUMP6cc3.tmp
2010-03-26 02:15:58 90112 ----a-w- c:\windows\DUMP707c.tmp
2010-03-23 15:49:52 90112 ----a-w- c:\windows\DUMP6c08.tmp
2010-03-15 19:52:26 499712 ----a-w- c:\windows\system32\msvcp71.dll
2010-03-15 19:52:26 348160 ----a-w- c:\windows\system32\msvcr71.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2010-03-08 17:59:18 94208 ----a-w- c:\windows\system32\dpl100.dll
2010-03-06 21:55:54 90112 ----a-w- c:\windows\DUMP6ab0.tmp
2010-02-25 18:54:36 11070976 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-02-25 06:24:38 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-02-25 06:24:36 594432 ------w- c:\windows\system32\dllcache\msfeeds.dll
2010-02-25 06:24:36 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-02-25 06:24:36 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-02-25 06:24:36 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2010-02-24 13:11:08 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-19 19:27:36 720384 ----a-w- c:\windows\system32\DivX.dll
2010-02-19 19:27:16 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2010-02-19 19:27:16 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2010-02-19 19:27:16 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2010-02-19 19:27:16 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2010-02-19 19:27:16 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2010-02-05 19:56:42 266 --sh--w- c:\program files\desktop.ini
2010-02-05 19:56:42 11079 ---h--w- c:\program files\folder.htt

============= FINISH: 16:54:23.09 ===============

Attached Files

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#2 fireman4it


    Bleepin' Fireman

  • Malware Response Team
  • 13,505 posts
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:03:09 AM

Posted 18 May 2010 - 08:40 PM

Hello Victim,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

I don't see an Anti Virus Program running on your machine
  • Download and install an antivirus program, and make sure that you keep it updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Two good antivirus programs free for non-commercial home use are Avast! and Antivir
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply::
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.



If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif

#3 fireman4it


    Bleepin' Fireman

  • Malware Response Team
  • 13,505 posts
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:03:09 AM

Posted 20 May 2010 - 11:57 PM


Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding smile.gif

With Regards,

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.



If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif

#4 Rango84

  • Topic Starter

  • Members
  • 5 posts
  • Local time:03:09 AM

Posted 21 May 2010 - 06:46 AM

Sorry about not replying I have been packing for vacation, as too if your solution works or not ....... I don't know because I haven't tried it yet. Please give me until May 31 to try your solution.


#5 fireman4it


    Bleepin' Fireman

  • Malware Response Team
  • 13,505 posts
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:03:09 AM

Posted 22 May 2010 - 10:54 AM


Please start a new topic when you return from vacation. I will be closing this topic.

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.



If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif

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