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Can't attach files in email in high-rise building


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#1 daysable

daysable

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Posted 18 May 2010 - 06:55 PM

Hello,
I just moved into a high-rise in the city, and every time I try to attach a file, it never attaches, it attempts to for a long while but never successfully attaches. I first noticed the problem when I was using the free wireless in the lobby of my building. I got tired of going down there all the time to do my work, so I bought wireless with Solnet (Solnet is the same internet service provider the entire building uses). But am still having the issue of not being able to attach. I'm using my wireless router (a berklin) to connect. I took my laptop over to my friends apt (literally 2 blocks away, she has comcast), and I can attach fine over there! Also have tried attaching at my parents house and again files attach just fine. So Im thinking it has something to do with my building? Or the internet connection with my building? Is there some sort of setting I need to put my computer on for it to allow me to attach files again? My internet speed looks good at 12mphsso I dont think its the speed. Is something being blocked? I have tried on firefox 5.0 and IE 6.

Any ideas?
Any help would be great, thank you.

I have windows XP.

-Kristin

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#2 tjwh

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Posted 19 May 2010 - 09:57 AM

Is that speed your download speed or your upload speed?

What program do you use to send the e-mails? Have you tried sending emails with attachments from a web-based e-mail service (like GMAIL or Microsoft Live mail)?
Are you able to send e-mails without attachments?




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