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Installation


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#1 stang90

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Posted 18 May 2010 - 04:51 PM

I dont know if this is because of windows 7, but i just got a new 64bit machine running windows 7 and i want to install office on it. so i put the disk in and run the setup. The administrator warning comes up and i press yes, and then nothing. In the taskmanager you can see that the setup process is there, but its not doing anything.

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#2 MrBruce1959

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Posted 18 May 2010 - 05:51 PM

Just curious what version of Office are you trying to install?

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#3 stang90

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Posted 18 May 2010 - 06:51 PM

2007 student

#4 ReviverSoft

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Posted 18 May 2010 - 08:53 PM

And you don't get any error messages, indicating the failure of the installation?
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#5 stang90

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Posted 18 May 2010 - 09:02 PM

nnnnnope. nothing at all

#6 stang90

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Posted 18 May 2010 - 10:25 PM

ok somethings obveously wrong, im having the same problem with another installation file now, is it a compatability problem?

#7 MrBruce1959

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Posted 18 May 2010 - 10:26 PM

OK try this and please come back and let me know if this worked.

Find the office 2007 executable file, right click it, in the menu that opens choose RUN AS ADMINISTRATOR.

See if it installs, make sure you're not missing any popup windows that might be hidden behind another window asking for approval, like do you want this program to take control of this computer? this is common in Windows 7 and is sometimes hidden behind the active window. Minimize the active window to see if another smaller one is behind it.

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#8 stang90

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Posted 18 May 2010 - 10:30 PM

sorry, allready tryed that, no luck

#9 MrBruce1959

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Posted 18 May 2010 - 10:54 PM

Hmm? Are you sure you are clicking the correct file for installation?

Is this file from a university student program?

Is it on a disk or from a university web site download?

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#10 stang90

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Posted 18 May 2010 - 11:00 PM

its on a disk
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i run set up

Edited by stang90, 18 May 2010 - 11:01 PM.


#11 MrBruce1959

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Posted 18 May 2010 - 11:03 PM

ok somethings obveously wrong, im having the same problem with another installation file now, is it a compatability problem?


Well you are running 64 Bit, it could be the security built into the 64 Bit version.

But if I am not mistaken doesn't your version have XP mode built into it somewhere? I am sorry to say I'm using Windows 7 Home Premium 32 Bit here, but to my understanding I think you're using the ultimate 64 Bit version aren't you? Correct me if I am in error though.

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#12 MrBruce1959

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Posted 18 May 2010 - 11:09 PM

Here is MicroSofts compatability web site displaying OFFICE 2007 STUDENT.

http://www.microsoft.com/windows/compatibi...02007%20student

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#13 MrBruce1959

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Posted 18 May 2010 - 11:12 PM

Here is the 64 Bit compatability for OFFICE 2007 STUDENT

http://www.microsoft.com/windows/compatibi...-bit&page=1

Edited by MrBruce1959, 18 May 2010 - 11:13 PM.

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#14 MrBruce1959

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Posted 18 May 2010 - 11:20 PM

I made a slight typo on my second post I had it linked to page 3 so had to correct it.

However if you look at the compatibility page #1 for your version at Microsoft's compatibility web site, it says it is compatible for 64 Bit, you should click the links on this page to it to see if there are any directions on what you should do to properly install it.

If all checks out OK with their recommendations, then you should look to see if you have some security program installed blocking the install.

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#15 stang90

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Posted 19 May 2010 - 06:56 AM

well turning off my antivirus dosnt help, and i also tryed a few things from microsoft with no luck. but guess what does work. i said i also couldent install the setup.exe from another program. all i had to do was RENAME it. like wow. now my problem is i obviously cant rename a file on a cd




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