I have some contacts I want to put into a group. I spoke to tech support at ATT, they couldn't figure it out, sent me to Motorola tech support, they couldn't either.
My phone does have the capacity to do this, per the manual, but the instructions are very brief.
I can create a group title, but when I try to enter the group members, there doesn't seem to be a way to do this.
I tried to include ALL my contacts in a group, with the idea of removing from the group the contacts I didn't want. However, going in reverse does not seem to work. I can add new info but not remove info.
The Tech support person at ATT had me send all the contacts to my SIMS card. He said this was to test that the contacts were in the phone memory. They all went into SIMS and are still there. The manual says that you cannot put contacts into a group that are in the SIMS memory. The tech support person at ATT did not think this applied because they contacts should be in both SIMS and the phone memory.
I am willing to do just about anything, including wiping out my whole address book and starting over--well, it is actually not all that big, only about 20 numbers. But I need to know how to proceed.
Please let me know if this description is not clear and I will be happy to try to clarify things better.
All help great appreciated!
ps: to clarify, I want the group to be able to send out messages. Receiving them is not all that important.
Edited by Firetooth, 18 May 2010 - 02:26 PM.