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my internet connection wont work ON PC


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#1 korky122

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Posted 01 October 2005 - 07:05 PM

at my house my internet connection wont work on my pc. its coming threw router b/c i have my xbox and ps2 on it as well. when i try to go on internet it wont work on pc, but will on the xbox and ps2. its a cable connection. rcn.

thanks.

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#2 River_Rat

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Posted 02 October 2005 - 01:48 PM

Has this problem just started or Has it been this way since hooking the system up?
What is your Operating System?

#3 korky122

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Posted 02 October 2005 - 04:01 PM

its has happened before, but it worked when i disconnected everything, like the internet connection behind the comp, and the plugs in the router and the modem. i did that and it worked. now it wont. but yea it has happened before but i fixed it
windows xp sp2. its a custom built computer.

Edited by korky122, 02 October 2005 - 04:02 PM.


#4 River_Rat

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Posted 02 October 2005 - 04:21 PM

If this is an issue that has just happened (again) from a working system. There is several causes from the modem &/or router needing to be reset or spyware &/or malware damaged your winsock stack.

I would try the easiest first.
Turn off computer, xbox, everything connected to the router>Remove the power cord from the modem & router>Wait 30-60 sec.>Plug the Modem back in>Wait for your lights to become solid>Plug the router back in>wait for the lights to connect>Turn the machines back on

You may also need to reset the router, using the reset button on it. After doing this if you have made any special settings within the router interface then they will have to be reset, using the reset button will set the router to default settings.

#5 korky122

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Posted 02 October 2005 - 07:59 PM

my internet connection works. it just wont work on my pc.

#6 korky122

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Posted 02 October 2005 - 08:09 PM

river rat i tried that and did not work.

#7 acklan

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Posted 02 October 2005 - 09:13 PM

Try ping.

START>CMD>PING WWW.WHAT EVER SITE YOU WANT.COM

I use www. yahoo .com just because i know it will return a ping. Note if it has "no return" or "timed out".
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#8 River_Rat

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Posted 02 October 2005 - 09:21 PM

river rat i tried that and did not work.

OK
Plug your computer into your modem via Cat5 cable and see if that works.

This should tell us if it is a router setting or a problem with your computer.

What make & model of router?
Are you sure you are spyware &/or malware free?

Rebuild your Winsock Stack.
http://www.spychecker.com/program/winsockxpfix.html

Edited by River_Rat, 02 October 2005 - 09:22 PM.


#9 acklan

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Posted 02 October 2005 - 09:26 PM

Are you running static of DHCP on your LAN. I had a similar problem. I did not have the correct DNS settings in my network properties.
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#10 jcd0319

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Posted 02 October 2005 - 09:29 PM

go to network connections on pc see if it says connected or not then right click on it and try to repair connection

#11 korky122

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Posted 02 October 2005 - 09:37 PM

i did the repair thing and nothing happened

#12 korky122

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Posted 02 October 2005 - 09:38 PM

acklan how do i fix my dns. how do i look at it.

#13 korky122

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Posted 02 October 2005 - 09:39 PM

when i click on my network places. nothing comes up. there is nothing in it.

#14 acklan

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Posted 02 October 2005 - 11:44 PM

Wait one minute. Let's get basic.
START>(right click)MY COMPUTER>PROPERTIES>HARDWARE>DEVICE MANAGER
Is there a NETWORK DEVICE listed? If it is does it have a exclamation mark or red X next to it?
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#15 acklan

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Posted 02 October 2005 - 11:47 PM

I doubt you are static if you have to ask. Which means you don't have to worry about DNS. You should be set on DHCP.
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