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Adware?


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#1 sdenny

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Posted 17 May 2010 - 11:30 PM

So i think i may have adware. Heres a basic overview of what happens.

1. I open firefox

2. Go to Google

2. Type in a search

3. Click on a link

4. (mostly happens) Ill see in the adress bar: "Pleasewaitsearch"

5. Ill be redirected to some random website which usually prevents me from backing out.

6. Sometimes ill get a popup saying "your computer needs to be scanned for viruses!" which i obviously know is fake.

7. After i command prompt and end it, kaspersky pops up saying it has detected and deleted trojans. (usually 2)

I have cleared all cache files many times and ran full scans with kaspersky and nothing out of the norm pops up

PLEASE help me. Do i have a serious adware problem? Rootkit?

I have windows 7 and run Kaspersky anti virus daily

I usually find out things like this but this one stumps me.. please help me get rid of it

Edited by Budapest, 18 May 2010 - 12:30 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


BC AdBot (Login to Remove)

 


#2 boopme

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Posted 18 May 2010 - 02:24 PM

Welcome to BC. run these next please.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 sdenny

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Posted 19 May 2010 - 12:09 AM

Ok, First of all thank you so much for all the time you put into my problem i really appreciate it. From what the scans found it looks like it cleared a lot of stuff. Here are my logs:




MBAM log




Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4116

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/18/2010 8:36:55 PM
mbam-log-2010-05-18 (20-36-55).txt

Scan type: Quick scan
Objects scanned: 134380
Time elapsed: 9 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 4
Files Infected: 24

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
C:\Users\Skyler\AppData\Roaming\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D} (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content (Worm.Prolaco.M) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\d3dim32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\d3dx10_3532.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\d3dx10_4132.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\d3dx10_4132.dllh0rt8bf8nsao32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\d3dx10_4132.dllh0rt8bf8nsao32.dllcqqvojlv532.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\d3dx10_4132.dllh0rt8bf8nsao32.dllcqqvojlv532.dllvm0s99a7zdhj32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\d3dx10_4132.dllh0rt8bf8nsao32.dllcqqvojlv532.dllvm0s99a7zdhj32.dll6sz4l239f32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dfscli32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dhcpcore32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dispex32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dmscript32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dmutil32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\eappprxy32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\eappprxy32.dllcyn8kabhr3p32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\eappprxy32.dllcyn8kabhr3p32.dllga8xw3nthssmcu132.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\eappprxy32.dllcyn8kabhr3p32.dllga8xw3nthssmcu132.dllexqdv32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\eappprxy32.dllcyn8kabhr3p32.dllga8xw3nthssmcu132.dllexqdv32.dllcpcmthp9cid32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\elslad32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Skyler\AppData\Local\Temp\Temp1_sonic proudcer [crack][fixed].zip\patch.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Skyler\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content\timer.xul (Worm.Prolaco.M) -> Quarantined and deleted successfully.



And my SUPER log



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/18/2010 at 09:53 PM

Application Version : 4.37.1000

Core Rules Database Version : 4953
Trace Rules Database Version: 2765

Scan type : Complete Scan
Total Scan Time : 00:33:50

Memory items scanned : 229
Memory threats detected : 0
Registry items scanned : 7212
Registry threats detected : 0
File items scanned : 32831
File threats detected : 27

Adware.Tracking Cookie
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@atdmt[3].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@atdmt[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@advertising[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@questionmarket[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@doubleclick[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@serving-sys[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@bs.serving-sys[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@ads.bridgetrack[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@atdmt[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@pointroll[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@mediaplex[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@ads.pointroll[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@atdmt[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@doubleclick[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@apmebf[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@atdmt[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@doubleclick[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@at.atwola[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@interclick[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@a1.interclick[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@apmebf[1].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\Low\skyler@atdmt[1].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@content.yieldmanager[3].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@atdmt[1].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@ad.yieldmanager[1].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@ad.yieldmanager[2].txt
C:\Users\Skyler\AppData\Roaming\Microsoft\Windows\Cookies\skyler@content.yieldmanager[2].txt


Now i havnt yet tried any browsing because i wanna know if im totally in the clear if you can tell by my logs. Should i test to see if it worked?


Oh and one more thing, my pc seems to be running much faster now so i think its ok.. still please let me know

#4 boopme

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Posted 19 May 2010 - 08:35 AM

Hey, looks good. I would like to run one more scan ,an online with ESET. Then if all's still good we willl mop up.

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sdenny

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Posted 19 May 2010 - 11:59 PM

Thanks, the scan didnt catch anything so i think everything is gone. :thumbsup: here is the log i dont know if it came out right


ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK


Anything else?

#6 boopme

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Posted 20 May 2010 - 09:44 AM

Yep that's a clean log report. :thumbsup:

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 sdenny

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Posted 20 May 2010 - 08:03 PM

Thank you so much for your time! I will definately refer to this site for any further help anytime

#8 boopme

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Posted 21 May 2010 - 09:49 AM

You're welcome from all of us here at BC. We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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