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Google Redirector Virus Removal


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2 replies to this topic

#1 iblastrock

iblastrock

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  • 1 posts
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  • Local time:07:23 PM

Posted 17 May 2010 - 09:48 PM

Hello. I am a new member and this is my first post.

Google Chrome does not work anymore. When opening, the page is blank and nothing will load. If you type in an address and press enter, it doesn't do anything. The spinning arrow does not appear on the tab either.

In IE8 and Firefox, when doing a search for something, I get redirected to sites that have nothing to do with what I am looking for. For example, if I type in Nanotechnology in Google or Bing Search, the top listing is a link to wikipedia. If I select that link, I get redirected sites like readyyourpalm dot com or nexplore dot com. Nothing that has anything to with wikipedia.

I tried the following software to remove: Ad-ware, Panda Cloud, SuperAntispyware, Spyware Doctor, Norton, Malwarebytes, and Spybot just to name a few. Nothing will resolve this issue and I am at the end of my rope and out of patience. Not to mention the computer and Internet speeds seemed to have come to a crawl which makes me even more angry.

Running XP SP3 and current on all updates.

This is a production computer and I can not afford the downtime to reformat and start all over again. Any guidance, tips, and removal tools would be greatly appreciated.

If there is anything else I can provide, please let me know.

Thank You,
Iblastrock


DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 19:13:01.36 on Mon 05/17/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1384 [GMT -7:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Panda Cloud Antivirus *On-access scanning disabled* (Updated) {5AD27692-540A-464E-B625-78275FA38393}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\hasplms.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\adobe acrobat 7.0\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: NAV Helper: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - CNavExtBho Class
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: NAV Helper: {bdf3e430-b101-42ad-a544-fadc6b084872} - CNavExtBho Class
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} -
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PSUNMain] "c:\program files\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &Download All using 4shared Desktop - c:\program files\4shared desktop\down_all.htm
IE: Convert link target to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {829EC628-BF4C-4252-8BD9-8DCE5BF81A3C} = 192.168.0.200,4.2.2.2
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: Sebring - c:\windows\system32\LgNotify.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\pfgk92u8.default\
FF - plugin: c:\documents and settings\administrator\local settings\application data\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\photodex presenter\npPxPlay.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-5-17 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-1-6 218592]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-5-15 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-5-15 59664]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-1-6 233136]
R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2009-10-13 114312]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-6 68168]
R2 hasplms;HASP License Manager;c:\windows\system32\hasplms.exe -run --> c:\windows\system32\hasplms.exe -run [?]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1291544]
R2 NanoServiceMain;NanoServiceMain;c:\program files\panda security\panda cloud antivirus\PSANHost.exe [2009-10-30 136448]
R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2009-10-30 146952]
R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2009-10-13 95880]
R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2009-10-13 101512]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-1-19 36608]
S3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2010-1-6 63360]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-1-6 366840]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-1-6 1142224]
S3 SUMMAUSB;Summa Cutter USB port 1 v6.2;c:\windows\system32\drivers\XPSP2USB.sys [2007-6-21 19968]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-5-15 33552]
S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
S4 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-1-6 112592]
S4 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-1-6 632792]

=============== Created Last 30 ================

2010-05-18 02:12:20 0 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-05-18 01:37:58 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-05-18 01:37:10 0 d-----w- c:\program files\SUPERAntiSpyware
2010-05-18 01:37:10 0 d-----w- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2010-05-18 00:42:37 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-05-18 00:25:56 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-05-17 23:42:23 1152 ----a-w- c:\windows\system32\windrv.sys
2010-05-17 22:10:48 0 d-----w- c:\program files\SpywareBlaster
2010-05-17 22:09:54 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-05-17 22:09:54 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-05-17 20:16:22 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-05-17 20:14:59 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-17 20:06:07 0 d-----w- c:\program files\Black List Software
2010-05-17 20:05:24 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-05-17 20:04:11 0 d-----w- c:\program files\Lavasoft
2010-05-17 18:39:38 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-17 18:17:17 0 d-----w- c:\docume~1\admini~1\applic~1\Panda Security
2010-05-17 18:14:23 264 ----a-w- c:\windows\system32\PSUNCpl.dat
2010-05-17 18:13:40 0 d-----w- c:\program files\Panda Security
2010-05-17 18:13:40 0 d-----w- c:\docume~1\alluse~1\applic~1\Panda Security
2010-05-17 16:18:33 0 d-----w- c:\docume~1\alluse~1\applic~1\Symantec
2010-05-16 00:07:27 0 d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-05-16 00:07:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-16 00:07:06 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-16 00:07:05 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-16 00:07:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-15 23:44:40 59664 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2010-05-15 23:44:40 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2010-05-15 23:44:40 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2010-05-15 23:01:59 148 ----a-w- c:\windows\system32\fjhdyfhsn.bat
2010-05-14 19:20:19 0 d-----w- c:\program files\Photodex Presenter
2010-05-14 19:20:18 0 d-----w- c:\docume~1\alluse~1\applic~1\Photodex
2010-05-12 15:46:21 46 ----a-w- c:\windows\SA2005.ini
2010-04-30 15:47:00 0 d-----w- c:\windows\pss
2010-04-29 17:08:13 0 d-----w- c:\program files\CCleaner

==================== Find3M ====================

2010-04-08 21:29:32 63360 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-03-29 18:17:54 91592 ----a-w- c:\windows\fonts\regv2s.ttf
2010-03-29 18:17:54 6320 ----a-w- c:\windows\fonts\REGB.FON
2010-03-29 18:17:54 46944 ----a-w- c:\windows\fonts\regv2i.ttf
2010-03-29 18:17:54 45344 ----a-w- c:\windows\fonts\regv2e.ttf
2010-03-29 18:17:54 44660 ----a-w- c:\windows\fonts\regv2.ttf
2010-03-29 18:17:54 43764 ----a-w- c:\windows\fonts\regv2c.ttf
2010-03-29 17:06:14 218592 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-05 18:07:14 38324 ----a-w- c:\windows\fonts\Stahls Tiffany - 2000.ttf
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-24 17:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-19 15:36:00 26572 ----a-w- c:\windows\fonts\varsity0.ttf
2010-02-17 16:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-09-10 08:53:07 32 --sha-w- c:\windows\{DC808E97-828A-4F84-90F5-6C855C56C91A}.dat
2009-09-10 08:53:07 32 --sha-w- c:\windows\system32\{CC98BF88-2C98-4A23-94B9-51DC5F3B628E}.dat

============= FINISH: 19:14:58.23 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
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  • Gender:Female
  • Location:At home
  • Local time:04:23 AM

Posted 19 May 2010 - 02:44 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


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Posted 26 May 2010 - 10:46 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





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