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white listed viruses found


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4 replies to this topic

#1 libraryboy

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Posted 17 May 2010 - 01:14 PM

my avg freeware has started showing this:

C:/windows/system32/ws2_32.dll virus found/patched object is whitelisted. Avg does not show a name for the virus.

There are about five of these in different files. I have xp pro sp2. Also installed is maleware bytes and spybot search & destroy (tea timer is running)

I do not currently have a printer for this home computer but I will follow this discussion from my work computer. Also I have uninstalled a p2p software package.

Thank you in advance for any help you can provide.

EDIT: Moved from XP to more appropriate Am I Infected forum ~ Hamluis.

Edited by hamluis, 17 May 2010 - 01:36 PM.


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#2 boopme

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Posted 17 May 2010 - 10:02 PM

Hello I would disable teatimer for the repairs.

TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Are you seeing "Object is white-listed (critical/system file that should not be removed" ??
If so a critical Windows system file is infected. Improper removal of this file will make your system unbootable.

Run SFC

Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
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#3 libraryboy

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Posted 18 May 2010 - 06:47 AM

OK, Tea timer turned off. last night I rebooted in Safe Mode and ran Maleware bytes, superantispyware and then spybot search and destroy in that order. All came up clean.

I then rebooted in regular mode and AVG immediately starting popping up that more windows/32 patched files were being located. I opened superantispyware to run again and avg again popped up with a warning. Even as I am now running a full Avg scan it pops a warning on everything I open or run, even on itself!

I will complete running your instructions as soon as I am completely sure all the Trojans, dailers, etc. are removed or vaulted.

I don't have a xp disk I'll have to locate the i386 folder in the D drive. May need specific instructions on that copy and install in C.

Thanks again for your help.

#4 boopme

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Posted 18 May 2010 - 08:22 AM

OK, due to the sensitivity of removing this we will move this topic and get a deeper look.

Please go here....
Preparation Guide .

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#5 Orange Blossom

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Posted 20 May 2010 - 10:40 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/317964/whitelisted-viruss/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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