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I used Revo Uninstaller to uninstall Adobe CS5 extended that had apparently became corrupt. During the final scan of 'registery', apparently Revo Uninstaller removed not only CS5, but all other Adobe programs such as Adobe Reader, etc. Now when I try to install the downloaded (new) adobe reader (for instance) I get the error window "The Window Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact support..."
Problem now is that I can't install any programs. MS help site is a nightmare, especially for someone of my limited knowledge.
I did Control Panel > Backup & Restore. Got 'Windows could not find a backup for this computer". I tried selecting another backup 'earlier mirror drive' but got error 'The backup app could not start due to internal error:(0X80040154).
And, thanks for the quick reply.
You went to the wrong section of Windows 7, you want to go to CONTROL PANEL and look for RECOVERY double click this and you'll see SYSTEM RESTORE, if while in control panel you do not see RECOVERY look for the arrow and where it says LARGE ICONS and click it so it says SMALL ICONS now you'll see alphabetically all the control panel icons, look for RECOVERY, double click it and look for the button that says SYSTEM RESTORE.
I decided to bite the bullet and do a reinstall. Many thanks for your help. I think I really did plenty of damage that would have required a lot of work.....so decided to call it quits. Back up and running now and reloading all my 'stuff'. Again, many thanks....