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i cannot access my internet


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#1 fixer upper

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Posted 17 May 2010 - 05:03 AM

i recently had a virus affecting my internet i could not access any site and was being forced to buy anti virus software. i removed all file sharing programs from my OS and used Malware-bytes to try and get rid of the problem however now that there is no sign of the virus on the computer i still cannot access the internet i have run several scans including Rkill and TFC please could you give advice on what to do thank you

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#2 fixer upper

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Posted 06 June 2010 - 01:48 PM

i had a virus not to long ago and i believe i have removed or at least tried to and now i cannot access my internet no my internet no matter what i do i have deleted all my files that share or any that look suspicious yet i still cannot access any form of internet however my entire family can and my sister who has the same laptop as me can as well any tips that you can give me would be much appreciated

Edited by Orange Blossom, 08 June 2010 - 06:32 PM.
Merged topics. ~ OB


#3 Blade

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Posted 08 June 2010 - 06:31 PM

Hello fixer upper

I'm having this topic shifted to the Malware Logs forum so we can get a good look at what's going on here. Please note that you can use a flash drive to move programs I ask that you download and logs which I request you provide to and from the machine having no internet access.
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

~Blade


In your next reply, please include the following:
DDS.txt
Attach.txt

Edited by Blade Zephon, 08 June 2010 - 06:35 PM.

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#4 Blade

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Posted 12 June 2010 - 05:13 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

~Blade

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