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print spooler service stopped working


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#1 laivy

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Posted 16 May 2010 - 01:41 PM

I have a Gateway laptop that I have been using for about three years. I have used a number of printers on it and am currently using an HP 4580 all-in-one. Recently the printer spool service stopped working for no apparent reason. In Administrative services I have tried to turn it back on but it seems to keep getting stuck in the middle and not succeeding in turning on.

How can I get it to start working again so I can print, make PDFs etc.? It is urgent as all my printing I have to email to friends or to work to print which is extrmely inconvenient.

HELP ! ! !

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#2 NightWarlock

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Posted 16 May 2010 - 02:26 PM

Assuming you have Vista Home Premium:

Control Panel > System and Maintenance > Administrative Tools > Services > Print Spooler (right click) > click on Restart

Did you perform the above steps? And it doesn't restart?

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#3 laivy

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Posted 16 May 2010 - 02:42 PM

Yes I tried that and it didn't help. The print spooler seemed to start opening - the green bar started and then stopped about 1/4 to 1/3 of the way through.

#4 NightWarlock

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Posted 16 May 2010 - 02:48 PM

I assume you've tried to switch off and disconnect the printer, and then restart your computer?

Try this:

Right click on My Computer
Select Manage
Double click on Services and Application
Double click on Services
Scroll down to Print Spooler and double click on it
Click on Dependencies tab
Check what dependencies the print spooler has, if any
you may need to click on "+" on those dependencies to more dependencies
Go back to the Services list
On each of the spooler dependencies, double click on it
Make sure it is set to Automatic in the Startup Type drop down menu
Now click on Start to start the service
Click OK

Now try and print
if you still get spooler error messages, try this

Open a Command Prompt window, found in your Start (Orb) at bottom left, and it is in the list that pops up

key the command;
sc config spooler depend= RPCSS
(note the space after the = but not before)
restart the print spooler

from this website.

EDIT:
Other possible solutions:

-Try the Fix it link here.

Or try:

-From here

1. Go to Programs and Features in Control panel > click Turn Windows features on or off

2. click + sign of Print services

3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.

4. Add your printer driver again.


EDIT x2
-Try uninstalling and then installing your printer, and update the drivers.

Also, are you getting any error messages at all?

EDIT x3 : edited for clarity.

Edited by NightWarlock, 16 May 2010 - 02:59 PM.

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#5 laivy

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Posted 16 May 2010 - 03:46 PM

suggestion 1: didn't help

suggestion 2: the options to change how the services print spooler is dependant on as well as the ability to manually start them were grayed out.

suggestion 3: fix it from Microsoft didn't work

suggestion 4: error: not all the features were installed. when it restarted and I looked there again it was at it had been before I done anything - Internet Printing client checked and LPD and LPR unchecked.

#6 NightWarlock

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Posted 16 May 2010 - 03:47 PM

Well, that sucks. x_x

I'm sorry I can't be of more assistance. I'll let someone more experienced take over.

EDIT: BTW, did you try part 2, above?

key the command;
sc config spooler depend= RPCSS
(note the space after the = but not before)
restart the print spooler


Also, this and this might be of interest. ("The Printer Spooler service stops unexpectedly.")

Edited by NightWarlock, 16 May 2010 - 04:00 PM.

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#7 laivy

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Posted 17 May 2010 - 02:02 AM

Yes I tried that. Thanks for your time.

#8 sofakinggreat

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Posted 03 June 2010 - 10:30 AM

I had a similar issue, here's what i did

Is it just the print spooler service that is not starting? make sure that the dependent services are not causing the issue. If you go to services, click on the Print Spooler Service, then click the Dependencies tab and see which services are also needed to run Print Spooler. Make sure those other services are set to automatic. Hope that helps.

Last resort is to go into the registry and edit the print spooler entry




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