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12 replies to this topic

#1 mohandesai

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Posted 16 May 2010 - 12:34 PM

Internet Explorer- any link that I click gets misdirected to an ad site. If I type in the link in the address bar it is goes to the correct site

Google Chrome: Completely Unresponsive

I have run the following with no results. The system is being actively protected by Symantec. Please help !

Hitman Pro 3.5
SpyBot Search and Destroy
Windows Malicious Removal Tool
Malwarebytes Antimalware

I am running XP

Edited by mohandesai, 16 May 2010 - 12:50 PM.


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#2 Blind Faith

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Posted 16 May 2010 - 12:49 PM

Hi,


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.




Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 mohandesai

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Posted 17 May 2010 - 02:59 PM

Here is the GMER log. Had to run it in Safe mode with Devices unchecked

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-17 15:39:54
Windows 5.1.2600 Service Pack 3
Running: 2q2kffi6.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ugryiuob.sys


---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000

---- EOF - GMER 1.0.15 ----

#4 Blind Faith

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Posted 21 May 2010 - 08:16 AM

Hi,

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.





Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#5 mohandesai

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Posted 21 May 2010 - 04:20 PM

Here is the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/21/2010 at 04:31 PM

Application Version : 4.37.1000

Core Rules Database Version : 4900
Trace Rules Database Version: 2712

Scan type : Complete Scan
Total Scan Time : 01:08:12

Memory items scanned : 219
Memory threats detected : 0
Registry items scanned : 4791
Registry threats detected : 0
File items scanned : 24249
File threats detected : 14

Adware.Tracking Cookie
C:\Documents and Settings\Amira\Cookies\amira@toseeka[1].txt
C:\Documents and Settings\Amira\Cookies\amira@adserver.adtechus[1].txt
C:\Documents and Settings\Amira\Cookies\amira@counter.surfcounters[2].txt
C:\Documents and Settings\Amira\Cookies\amira@collective-media[1].txt
C:\Documents and Settings\Amira\Cookies\amira@advertise[1].txt
C:\Documents and Settings\Amira\Cookies\amira@bridge1.admarketplace[1].txt
C:\Documents and Settings\Amira\Cookies\amira@ads.undertone[2].txt
C:\Documents and Settings\Amira\Cookies\amira@admarketplace[1].txt
C:\Documents and Settings\Amira\Cookies\amira@bizzclick[2].txt
.clickaider.com [ C:\Documents and Settings\Guest\Application Data\Mozilla\Firefox\Profiles\rodupi1u.default\cookies.txt ]
.imeem.112.2o7.net [ C:\Documents and Settings\Guest\Application Data\Mozilla\Firefox\Profiles\rodupi1u.default\cookies.txt ]
C:\Documents and Settings\NetworkService\Cookies\system@advertise[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@xml.happytofind[2].txt

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1464\A0404620.EXE

#6 Blind Faith

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Posted 27 May 2010 - 06:12 AM

Hi,


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image



Elle

Edited by Blind Faith, 27 May 2010 - 06:13 AM.

Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



Posted Image

#7 mohandesai

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Posted 29 May 2010 - 03:19 PM

Here is the log from ESET

C:\Documents and Settings\Amira\Local Settings\Temporary Internet Files\Content.IE5\WB9KVAPO\index[1].htm HTML/Exploit.Agent.NAD trojan cleaned by deleting - quarantined
C:\Documents and Settings\Amira\Shared\barenecked jennifer love.snd a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Documents and Settings\Amira\Shared\meiko-boys with girlfriends .mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Documents and Settings\Amira\Shared\Staind - Believe.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Documents and Settings\Amira\Shared\veronicas-untouched CD quality.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined

#8 Blind Faith

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Posted 29 May 2010 - 03:41 PM

Hi,

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.


Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#9 mohandesai

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Posted 30 May 2010 - 05:34 PM

Here is RootRepeal log

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2010/05/30 17:28
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA89FD000 Size: 49152 File Visible: No Signed: -
Status: -

Name: srescan.sys
Image Path: srescan.sys
Address: 0xF8391000 Size: 81920 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\windows\internet logs\zalog.txt
Status: Size mismatch (API: 890, Raw: 594)

SSDT
-------------------
#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28c040

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa288930

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa293a80

#: 046 Function Name: NtCreatePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28c510

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa292870

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa292aa0

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa295fd0

#: 056 Function Name: NtCreateWaitablePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28c600

#: 062 Function Name: NtDeleteFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa288f20

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa2946e0

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa294440

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa292580

#: 098 Function Name: NtLoadKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa2948b0

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa288d70

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa292350

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa292150

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa295250

#: 193 Function Name: NtReplaceKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa294cb0

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28bc00

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa295080

#: 210 Function Name: NtSecureConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28c220

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa289120

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa294140

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa292cd0

Shadow SSDT
-------------------
#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28a250

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28a2e0

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28a360

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xaa28a520

==EOF==

#10 Blind Faith

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Posted 05 June 2010 - 12:47 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!



Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#11 mohandesai

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Posted 06 June 2010 - 11:06 PM

I have been asked to post a thread on this forum.

Problem : When I click on link from search results I get redirected to different ad sites

Secondly, Gioogle Chrome is completely unresponsive !

See history of the tools that I have been asked to run and the logs that I have posted here

Need help to get my computer back up. It has been down 2 weeks now !

I am runnng XP

Edited by mohandesai, 06 June 2010 - 11:07 PM.


#12 Orange Blossom

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Posted 07 June 2010 - 02:00 PM

Hello,

I merged your latest topic to your previously existing topic as you failed to provide the requested logs.

To restate the previous instructions in a different way:

Please follow the instructions in ==>This Guide<== starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic, a description of your computer issues, and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#13 Orange Blossom

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Posted 10 June 2010 - 08:39 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/323070/browser-redirect-logs/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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