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Random blue sceens/system processes shutting off randomly...


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3 replies to this topic

#1 IenzoRellim

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Posted 16 May 2010 - 04:16 AM

First off: I have an IBM ThinkPad, Windows XP.

Recently I got some form of the Browser Defender virus and the Protection Data malware. No idea how I got it, but I got rid of it using a combination of Avast!, MalwareBytes, and IOrbit. However, now I will be on my computer and a Blue Screen will come up at seemingly random times, but I found it's mostly when I leave my computer on (as in, I'm not on it and it's on.) I looked in the error logs in the Administrative Tools, and it says multiple errors, but they're all the same.

"The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. "

Also, my sound will turn off randomly and I'll have to go to Administrative Tools and hit "Start" on the Windows Audio service. The same thing happen with my internet sometimes, I'll have to go and start the "Wireless Zero Configuration" service. This happens maybe once every day for each service, more often with the audio, with no particular pattern to how it starts.


Also now my screen will randomly fade when I leave my computer unattended, more so when my laptop isn't charging....

Please help. D:

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#2 morfia

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Posted 16 May 2010 - 07:10 AM

wow i am getthing the same problem funnyhting is that it also happen recently

#3 computerxpds

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Posted 16 May 2010 - 08:09 AM

Hi Ienzorellim :thumbsup: to BC :flowers:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply. :trumpet:

Edited by computerxpds, 16 May 2010 - 08:11 AM.

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#4 IenzoRellim

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Posted 16 May 2010 - 08:45 AM

Thanks, computerxpds. I did what you said, and this is the contents of BSOD.txt

==================================================
Dump File : Mini050910-02.dmp
Crash Time : 5/9/2010 6:28:53 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x100000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x80545573
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6e573
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050910-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050910-01.dmp
Crash Time : 5/9/2010 6:13:52 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xffffff60
Parameter 2 : 0x00000000
Parameter 3 : 0x80522b29
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4bb29
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050910-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================




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