Hello ,,I am moving this to the
Am I Infected forum for the scans etc..
This routine will confirm that Internet Explorer is set to the Online mode.
Click on START - RUN and Copy/Paste the following into the run line (On Vista you can use the Search line) and click OK
REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f
OR
1.
Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2.
Restart your computer (very important).
3. Download and run this utility.
Mbam clean4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.
http://www.malwarebytes.org/mbam-download.phpNote: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the
UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a
Quick Scan and post that log.
ALSO..
Check your
Proxy settings in
Internet Explorer to make sure malware did not alter them. If so, that can affect your ability to browse or download tools required for disinfection:
* Open Internet Explorer > click Tools > Internet Options >
Connections tab.
* Click the
LAN Settings... button and
uncheck Use a proxy server for your LAN or change the settings to the proxy you normally use if you previously reconfigured it.
* Remove any unknown addresses from the Address box. 80 is the default Port so it does not have to be changed.
* Click Ok and then click Ok again.
* Close Internet Explorer and restart the computer.
* An example of how to do this with screenshots can be found in steps 3-7 under the section
Automated Removal Instructions... in this
guide..
Check your
Proxy settings in
Firefox to make sure malware did not alter them:
* Open Firefox, click Tools > Options > Advanced and click the
Network Tab.
* Under the
Connection section click on the
Settings... button.
* Under
Configure Proxies to Access the Internet,
check No proxy. This is the default option if you don't use a proxy.
* Click Ok and then click OK again.
* Close Firefox and restart the computer.
For other browsers, please refer to
How to configure browser proxy settings.
Edited by boopme, 15 May 2010 - 10:30 PM.