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Kardphisher Trojan completely locking down my computer


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#1 Stalos

Stalos

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Posted 15 May 2010 - 06:13 PM

Hi

This is the first time I've posted here, although its not the first time I've referenced bleeping computer website. I'll get right to it.

My computer got infected by something nasty. It the past I've had an issue with a few malware programs, but I've had little trouble getting malwarebytes to run and clean it off, at least on the surface as far as I can tell. I've downloaded rkill and followed instructions on this site to clean up my computer, but this time its a wholly different monster. My computer randomly restarted(I am unaware how this happened as my GF was using it at the time) and when it restarted the fake anti-piracy ICPP malware had poped up on a black screen, and I was prevented from accessing anything on the computer, and taskmanager was prevented from opening. I restarted in safemode and began running the various anti-malware programs, specifically Spybot S&D and malwarebytes. I ran these, they found various trojans or other programs, deleted them, and I attempted to restart my computer. Again, black screen with the ICPP fake anti-piracy window and taskmanager disabled. I rebooted in safemode again, ran the malware cleaners again, and also found windows live one care and ran it too. After trying this, I found more malware, removed it via the program, and restarted. This time, instead of the ICPP piract window (a result or AP manager or AT manager, if I read correctly about this malware), the windows desktop actually appeared, but it was immediately locked down by the kardphisher program that attempts to make me verify my windows by sumbiting my creditcard info. This malware prevent me from even opening any programs, or even interacting with my startmenu. Taskmanager is blocked, and if you tell the program 'no', it immediately restarts the computer. I rebooted once more in safe mode. And ran all three previously mentioned malware cleaners, but this time they found nothing. This is bad. I downloaded one additional program, a-2 squared, and was running it as well. I do not know the results of this scan, as I am posting this from a friends house. Oh, and a side note, even while in safemode, my IE and mozilla searched about the various malware on my computer are all redirected to random websites. I can still access websites like bleeping computer, but I have to actually type in the address, not merely follow a link. (One more fact, the windows one live said it found a virus or worm called obina or something. I wrote it down, but its not currently with me.)

And now I seek help. Am I screwed? Do I need to reformat? I would be so greatful for some advice, or at least confirmation that yes, my computer is totally screwed and its time to reformat.


Thanks so much in advance.
Stalos

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#2 Orange Blossom

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Posted 16 May 2010 - 06:51 PM

Hello,

See if you can do this:

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Budapest

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Posted 17 May 2010 - 05:22 PM

Now that your log is properly posted here: http://www.bleepingcomputer.com/forums/t/317409/huge-malware-problem-mysteriously-goneperhaps-partially-cleaning-up-what-remains-possibly-rootkit/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

Please be patient. It may take a few days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Edited by Orange Blossom, 17 May 2010 - 06:24 PM.
Added topic link. ~ OB

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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