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Worm/Opanki.ec


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#1 Mikeb365

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Posted 15 May 2010 - 04:55 PM

My computer has been infected with the opanki.ec worm virus. Does anyone have a removal tool they can suggest.

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#2 quietman7

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Posted 17 May 2010 - 06:20 AM

In order to assist you effectively, we need more specific information. Please read Before you post about a problem, Some simple guidelines and How To Not Get or Give Technical Assistance on Usenet and Web Forums.

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using?
What issues/symptoms of infection do you have?
What actions (security tools, scans have you taken so far?
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#3 Mikeb365

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Posted 17 May 2010 - 02:49 PM

My computer is running Windows XP Home, SP 3 and IE 8. I was infected with the Opanki.ec virus. I installed Spybot and AVG antivirus and cleaned up my machine. I am left with the following issue: There is an administrator account and 1 user account. I can access the internet through the admin account but can't from the user account. When I run the windows "Diagnose Connection Problems" from internet explorer I receive the following error: "Cannot connect to the internet using Http, Https or FTP. This is probably caused by the firewall settings. Check Http port (80) Https port (443) & FTP Port (21). I also ran AVG with the system restore turned off. AVG indicated that there are no viruses present. Those that it caught I deleted from the virus vault. Any suggesstions would be greatly appreciated.

#4 Orange Blossom

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Posted 17 May 2010 - 07:30 PM

Hello Mikeb365,

To avoid confusion for all concerned, I have merged your latest topic to your previously existing topic on the same issue.

Back to you Quietman7,

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#5 quietman7

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Posted 18 May 2010 - 08:33 AM

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Please download Norman Malware Cleaner and save to your desktop.
alternate download link
  • Be sure to read all the information Norman provides on the same page.
  • Restart your computer in "Safe Mode".
  • Double-click on Norman_Malware_Cleaner.exe to start the program.
  • Read the End User License Agreement and click the Accept button to open the scanning window.
  • Click Start Scan to begin.
  • In some cases Norman Malware Cleaner may require that you restart the computer to completely remove an infection. If prompted, reboot and run the tool again to ensure that all infections are removed.
  • After the scan has finished, a log file a log file named NFix_date_time (i.e. NFix_2009-06-22_07-08-56.log) will be created on your desktop with the results.
  • Copy and paste the contents of that file in your next reply.
Note: For usb flash drives and/or other removable drives to scan, use the Add button to browse to the drives location, click on the drive to highlight and choose Ok.

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#6 Mikeb365

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Posted 21 May 2010 - 10:48 AM

Your instructions said to run this tool in safe mode. Norman Maleware Claener would not allow that to happen. I really appreciate this help. Mike

Norman Malware Cleaner
Version 1.6.2
Copyright 1990 - 2009, Norman ASA. Built 2010/05/20 08:14:41

Norman Scanner Engine Version: 6.04.08
Nvcbin.def Version: 6.04.00, Date: 2010/05/20 08:14:41, Variants: 5766686

Scan started: 20/05/2010 20:27:37

Running pre-scan cleanup routine:
Operating System: Microsoft Windows XP Home 5.1.2600 Service Pack 3
Logged on user: M65YVTH8XRBE774\stpaulsucc@msn.com

Set registry value: HKLM\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify = 0x00000001 -> 0x00000000
Set registry value: HKLM\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify = 0x00000001 -> 0x00000000
Set registry value: HKLM\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify = 0x00000001 -> 0x00000000

Scanning bootsectors...

Number of sectors found: 0
Number of sectors scanned: 0
Number of sectors not scanned: 0
Number of infections found: 0
Number of infections removed: 0
Total scanning time: 0s


Scanning running processes and process memory...

C:\Program Files\BroadJump\Client Foundation\CFD.exe (Infected with W32/Suspicious_Gen2.JIKU)
Terminated process
Removed registry value: HKLM\Software\Microsoft\Windows\CurrentVersion\Run -> BJCFD = "C:\Program Files\BroadJump\Client Foundation\CFD.exe"
Deleted file

Number of processes/threads found: 3182
Number of processes/threads scanned: 3182
Number of processes/threads not scanned: 0
Number of infected processes/threads terminated: 1
Total scanning time: 3m 34s


Scanning file system...

Scanning: prescan

Scanning: C:\*.*

C:\a.bat (Infected with BAT/Netstop.AA)
Deleted file


Running post-scan cleanup routine:
Failed to locate shared service executable: C:\WINDOWS\System32\appmgmts.dll
Removed service: AppMgmt

Aborted by user
Number of files found: 18365
Number of archives unpacked: 61
Number of files scanned: 18362
Number of files not scanned: 3
Number of files skipped due to exclude list: 0
Number of infected files found: 1
Number of infected files repaired/deleted: 1
Number of infections removed: 1
Total scanning time: 22m 50s

#7 Mikeb365

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Posted 21 May 2010 - 12:06 PM

I ran a second scan and here is the log from that one. Now that I think about it I did not re-boot between scans.

Mike

Norman Malware Cleaner
Version 1.6.2
Copyright 1990 - 2009, Norman ASA. Built 2010/05/20 08:14:41

Norman Scanner Engine Version: 6.04.08
Nvcbin.def Version: 6.04.00, Date: 2010/05/20 08:14:41, Variants: 5766686

Scan started: 21/05/2010 10:49:15

Running pre-scan cleanup routine:
Operating System: Microsoft Windows XP Home 5.1.2600 Service Pack 3
Logged on user: M65YVTH8XRBE774\stpaulsucc@msn.com


Scanning bootsectors...

Number of sectors found: 0
Number of sectors scanned: 0
Number of sectors not scanned: 0
Number of infections found: 0
Number of infections removed: 0
Total scanning time: 0s 78ms


Scanning running processes and process memory...

Number of processes/threads found: 3116
Number of processes/threads scanned: 3116
Number of processes/threads not scanned: 0
Number of infected processes/threads terminated: 0
Total scanning time: 3m 29s


Scanning file system...

Scanning: prescan

Scanning: C:\*.*

C:\System Volume Information\_restore{50BE3D64-AA7B-457B-83A9-909C7717DAC2}\RP2\A0000010.exe (Infected with W32/Suspicious_Gen2.JIKU)
Deleted file

C:\System Volume Information\_restore{50BE3D64-AA7B-457B-83A9-909C7717DAC2}\RP2\A0000012.bat (Infected with BAT/Netstop.AA)
Deleted file

C:\temp\kansup.reg (Infected with BAT/Qhosts.A)
Deleted file

C:\WINDOWS\CouponPrinter.ocx (Infected with W32/Suspicious_Gen.CZDW)
Deleted file

C:\WINDOWS\system32\i (Infected with Text/BotFTP.gen)
Deleted file

C:\WINDOWS\system32\Poller.exe (Infected with W32/Smalltroj.ESKK)
Deleted file

Scanning: C:\System Volume Information\*.*

C:\System Volume Information\_restore{50BE3D64-AA7B-457B-83A9-909C7717DAC2}\RP2\A0000026.ocx (Infected with W32/Suspicious_Gen.CZDW)
Deleted file

C:\System Volume Information\_restore{50BE3D64-AA7B-457B-83A9-909C7717DAC2}\RP2\A0000027.exe (Infected with W32/Smalltroj.ESKK)
Deleted file

Scanning: postscan


Running post-scan cleanup routine:

Number of files found: 62071
Number of archives unpacked: 150
Number of files scanned: 62069
Number of files not scanned: 2
Number of files skipped due to exclude list: 0
Number of infected files found: 8
Number of infected files repaired/deleted: 8
Number of infections removed: 8
Total scanning time: 1h 10m 3s

#8 Mikeb365

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Posted 21 May 2010 - 02:38 PM

Here is the log from Malewarebytes:

Mike


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4124

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/21/2010 2:36:22 PM
mbam-log-2010-05-21 (14-36-22).txt

Scan type: Quick scan
Objects scanned: 141345
Time elapsed: 12 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{7149e79c-dc19-4c5e-a53c-a54ddf75eee9} (Adware.MediaMotor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{21b4acc4-8874-4aec-aeac-f567a249b4d4} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RkHit (Rogue.SpywareCease) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\User\Desktop\Security Updates.url (Rogue.Link) -> Quarantined and deleted successfully.

#9 quietman7

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Posted 21 May 2010 - 03:32 PM

Now rescan again with Malwarebytes Anti-Malware, but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.
  • Vista users need to right-click the IE or FF Start Menu or Quick Launch Bar icons and Run As Administrator from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the Posted Image... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the Posted Image... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the Posted Image... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
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#10 Mikeb365

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Posted 22 May 2010 - 03:48 PM

Here is the log from the full scan with MalewareBytes:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4126

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/21/2010 8:27:25 PM
mbam-log-2010-05-21 (20-27-25).txt

Scan type: Full scan (C:\|)
Objects scanned: 178563
Time elapsed: 51 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 quietman7

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Posted 22 May 2010 - 10:12 PM

How is your computer running now? Are there any more reports/alerts, signs of infection?
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#12 Mikeb365

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Posted 23 May 2010 - 10:17 AM

Here is the report from the Kapersky online scan. I can still only access the internet through the admin account and not the user account.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, May 23, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, May 22, 2010 17:04:21
Records in database: 4162724
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Objects scanned: 45041
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 02:37:29


File name / Threat / Threats count
C:\WINDOWS\system32\8pr9he9h.ini Infected: not-a-virus:AdWare.Win32.Sahat.ao 1

Selected area has been scanned.

#13 quietman7

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Posted 24 May 2010 - 07:05 AM

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is hidden piece of malware (i.e. rootkit) which has not been detected by your security tools that protects malicious files and registry keys so they cannot be permanently deleted. Other types of malware can even terminate your security tools by changing the permissions on targeted programs so that they cannot run or complete scans. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the Malware Response Team.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.
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