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Random Restarts


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9 replies to this topic

#1 user10490

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Posted 30 September 2005 - 09:38 PM

I have window xp and when I use the computer, it restarts automatically. Sometimes there is a long period between the restarts and sometimes there are like three in a row. I don't know what the cause of this problem is but maybe it might have something to do with the monitor that I am using. The monitor that came with the modem was broken and so I am using another flat-screen monitor. Does that make any difference? Anyways, any help would be greatly appreciated.

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#2 River_Rat

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Posted 30 September 2005 - 11:15 PM

The monitor is more then likely not the problem, most all will work on any PC.

This is probably a driver compatiblity issue or spyware &/or malware.
Lets do some house cleaning and go from there.

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#3 user10490

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Posted 01 October 2005 - 05:19 PM

I'm thinking that it is a driver problem. I recently install a dsl modem (speedstream) and the randow restarts started at the same time, I think. So maybe that's the problem. Do you even need a driver for that? Or it could be that I need a driver for the new monitor? If I do, where can I even find drivers?

#4 River_Rat

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Posted 01 October 2005 - 07:53 PM

That's right the DSL Modem will not need a drive.

Your OS will install the default Plug & Play Monitor.
My crystal ball is in the shop for a tuneup so you will have to tell me what monitor you have so I can tell you where the driver is. :thumbsup:

#5 user10490

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Posted 02 October 2005 - 11:44 AM

Well, the monitor that I have that is plugged into my computer right now is a hp pavilion f50. But I borrowed that from my cousin so I'll probably have to use this bulky emachines one (eView17p) which is pretty old.

#6 acklan

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Posted 02 October 2005 - 11:59 AM

Have you cracked your case open and cleaned it out lately? Heat will do funny things to your machine.
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#7 Johanna

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Posted 02 October 2005 - 01:59 PM

You could shut off the auto restart:
Control Panel> System> Advanced> Start Up & Recovery> Settings

If you get a blue screen, write the error message down and post it here. Also, look in your event logs (Admin Tools) for errors at the time the computer rebooted.

If you suspect a faulty driver, use the Device Manager to update it.
Control Panel> System> Hardware> Device Mgr

Johanna
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#8 user10490

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Posted 04 October 2005 - 07:08 PM

Yeah, I followed your instructions and the blue screen did appear. I ddn't write down the first error. But the second one was "Page_Fault_in_nonpaged_area" and the third one was "IRQL_NOT_LESS_OR_EQUAL". I don't really understand what this means but one the pages, they all talked about a driver problem.

P.S. I just realized that the restarts almost always happens when I'm surfing the web.

#9 usasma

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Posted 04 October 2005 - 07:20 PM

Both messages refer to faulty drivers being installed or modified. What were the latest programs/updates/anything else that you added to your computer.

This problem can be fixed by updating all of the drivers on your system - but it'll be a lot easier to figure out if you've got an idea of what caused this.

Also, in the screen that gave you those error messages, sometimes there's a file listed further down the page. If there is a filename that you can provide, this will probably simplify the troubleshooting also.
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#10 user10490

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Posted 05 October 2005 - 09:31 PM

The monitor and the DSL modem are the only hardware that I recently installed so I think that it has to be one of these two or maybe even both of them. Also, I went to Admin tools and look at the event view and there was this message. It sounds similar to the what I saw on the blue screen. "The computer has rebooted from a bugcheck. The bugcheck was: 0x100000c5 (0x00000004, 0x00000002, 0x00000001, 0x805505a1). A dump was saved in: C:\WINDOWS\Minidump\Mini100505-02.dmp." It also talks about a driver verifier so maybe that is what I need.

Edited by user10490, 05 October 2005 - 09:46 PM.





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