I started my computer (Dell Dimension 4700, XP Home, about 5 years old so hardware problems inevitable) and received a Stop 0x00000024, NTFS.sys BSOD error. I re-tried in safe mode, but with no success - still couldn't get beyond that error message. Since then, I have done the following:
- used a Knoppix Live CD to access my hard drive and salvage all files that hadn't been backed up.
- used Recovery Console to run chkdsk which "fixed one or more errors", and to overwrite NTFS.sys with the version from the XP CD
- removed and replaced RAM (removed each stick individually, and tried booting with the other in place)
- tried to reinstall XP. After the drive was formatted and the files were copied from the CD, the computer rebooted "to continue Setup from the hard drive" as it should. Upon doing this, a Stop 0xF4 error appeared, and continues to appear on every subsequent reboot (sometimes 0xc0000005)
- spotted "hard drive diagnostics" in the boot menu, which results in a "Fail: Return Code 7". A bit of searching suggests "bad sectors"
- some more diagnostics, which resulted in "2F00:0119. Suspected memory component on System board, at label CHANNEL A DIMM 0" - motherboard? RAM?
I'm not really very informed in terms of hardware - for example, what hardware is involved when booting from CD? Hopefully there are enough clues in there to allow a reasonable guess as to what the problem is. I don't want to go out and buy a new hard drive, for example, only to find out that the problem is much deeper (eg motherboard).
Grateful for any guidance!