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Malware causing Windows Update problem ?

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#1 Dremsports


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Posted 15 May 2010 - 12:33 AM

I keep getting this error for the last 2 weeks:


This is new, as I have been able to update in the past.

I have Service Pack 2.

I have turned off MalwareBytes and Avast, this didnt work. I have also tried the automatic "fix" for this, including the "aggressive" mode.

Thanks in advance for your time and help.

Jim H

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#2 quietman7


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Posted 15 May 2010 - 05:56 AM

If you receive Windows Update error 80072efd while checking for updates, the cause might be a high number of update requests on the Windows Update servers. Close Windows Update, wait 10 to 15 minutes, and then run Windows Update again. You can also wait for Windows Automatic Update to run at its next scheduled time.

If you continue to receive this error, it might mean that a program running on your computer is preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, anti-spyware software, web accelerators, Internet security or antivirus programs, and proxy servers.

To correct the problem, you might need to add the Windows Update website addresses to the blocking program's exceptions or "allow" list or allow Windows Update Service to connect to the Internet through port 80 and port 443.

Windows Update error 80072efd
Connection-related errors when you use Windows Update or Microsoft Update

There are more suggestions in this Microsoft discussion topic.

Edited by quietman7, 15 May 2010 - 05:57 AM.

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