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java virtual machine


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#1 momof4connie

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Posted 14 May 2010 - 11:34 PM

Hello,

I am trying to run a software called ROES from bay photo.com. A few months ago I was able to run the full version of ROES software just fine. Now I keep getting this message could not create the java virtual machine. The company bay photo said it is something going on with my laptop and it's wasn't on their end. I can run the full version of ROES on my desktop just fine. Does ANYONE have any ideal what is gong on?

Thanks

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#2 rowal5555

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Posted 15 May 2010 - 12:41 AM

Hi, and welcome to BleepingComputer.

Have you checked that you have the latest version of Java installed? I think it is 6 Update 20 at the moment. It is important that this is kept up to date. The newer versions will overwrite older ones but you can check in ADD/REMOVE to see if there are any to uninstall.

http://java.com/en/

Cheers

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