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Can not run programs/invalid locations/errors


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#1 techman7

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Posted 14 May 2010 - 03:24 PM

I am using a lenovo PC. Windows Vista Home Premium 64-bit service pack 2. 4GB DDR3 RAM. My computer is messed up. The speed is much much slower. The theme WAS windows vista aero, but it is now the classic windows theme. There are only 2 items in the desktop (recycle bin and network magic folder) When I start my computer and get to the desktop I get this error message "Location Not Available C:\windows\system32\config\systemprofile\desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted or that you are connected to the internet or your network, and then try again. If it still can not be located the information might have been moved to a different location." I can not do system restore because every time I try I get the message "There are no backups on this computer".(I had backups yesterday, but now it says I do not) For almost any program I try to run it says "the dependency or service group failed to start". I can get my computer into safe mode and the programs do work there. I was not able to do a system restore during safe mode either. I ran a full system scan with Norton 360 during safe mode but it only found tracking cookies and I removed them. That is what is happening to me right now. What happened right before this happened is the following: I wanted to use my PS3 controller for my PC so I downloaded this program from the link provided: "http://www.motioninjoy.com/download" I downloaded the "Version 0.4.0002" "64bits Windows vista,Windows 7: site 1". Then I followed the steps on this site : "http://www.motioninjoy.com/help/sixaxis-dualshock-3-driver-install-instructions" . Apparently this was some type of driver which I clicked OK to when windows asked me if I wanted to install it. I got to step 6. So what I was supposed to do was restart my computer and press F8 to get to the startup thing screen. Also something you should know, I downloaded windows updates and I needed to restart for them to take effect, so the updates were applied during this restart. Then as it said in the instructions I chose the "Disable Driver Signature Enforcement" option. As it was showing me the "welcome" screen it also said that the updates were taking effect. As my computer took me to my desktop, I noticed the problems. All the problems listed above are what was happening. I could not even access event viewer. I could open up Norton 360 from the little part of the taskbar at the bottom right of the screen. I did a diagnostic and it said that my CPU speed was very slow and I should consider upgrading to a new one(it never said this before) Also it said that the number of logical CPU's active was 4. It was after this that I rebooted in safe mode and changed the start bar so I could access the "Run" and the administrative options part of the computer. This also was the time when I ran the norton 360 scan. I also removed "motionjoy" ( the program I was in the process of installing). I am not sure if by removing it via control panel it also removed the driver I installed with it. I also ran "regcure" and it fixed about 390 things (this is normal). Then I restarted my computer on normal mode and all my desktop icons which I had before were now there. Also the "run" and administrative options were now on my "start bar". I am still unable to use programs and keep on getting the "the dependency or service group failed to start" error. Also since this problem started I have had no internet connection to my computer but the wireless still works around my house. Now, I do not receive the error message "Location Not Available C:\windows\system32\config\systemprofile\desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted or that you are connected to the internet or your network, and then try again. If it still can not be located the information might have been moved to a different location" when I start up my computer. I am still unable to use programs.
Please help, If any information is needed just post. Thank you in advance for all your help.

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#2 cryptodan

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Posted 14 May 2010 - 06:09 PM

Can you make your post more easily readable?

#3 techman7

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Posted 14 May 2010 - 06:16 PM

I just wanted to give all the details. So to put all that into short form...
I can not run most programs because I get the error message ""the dependency or service group failed to start". I have no system restores. I can not connect to the internet. My computer is very very slow (takes several minutes to start up and about 30 seconds to open a folder). This happened after I installed a driver to use my PS3 controller on my PC.

#4 cryptodan

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Posted 14 May 2010 - 06:17 PM

Check the event log in safe mode, and see whats listed as the service.

#5 techman7

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Posted 14 May 2010 - 06:35 PM

When I tried to check the event log in safe mode it gave me this error message "Event log service is unavailable. Verify that the service is running"

#6 cryptodan

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Posted 14 May 2010 - 06:37 PM

What happens when you try to start it up?

#7 techman7

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Posted 14 May 2010 - 06:54 PM

When I try to start up event viewer? Well I click it from my start menu, and then i get that loading symbol on my mouse (the hourglass thing) and then event viewer opens up with a error box infront of it saying "Event log service is unavailable. Verify that the service is running". Also when I close the error box in the actual event viewer I can not do anything besides read that message on it saying "Event log service is unavailable. Verify that the service is running".

#8 cryptodan

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Posted 14 May 2010 - 07:31 PM

Go to start control panel then adninistrative tools look in services for the event log viewer.

#9 techman7

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Posted 14 May 2010 - 07:37 PM

When I did that it did not open event viewer like last time, it just gave me the error message "C:\windows\system32\eventvwr.msc failed to start."

#10 cryptodan

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Posted 14 May 2010 - 07:40 PM

I want you to try and start the service.

#11 techman7

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Posted 14 May 2010 - 08:10 PM

You mean the "service" in the administrator tools? I can only open that in safe mode. Without safe mode I get an error message while trying to open the service in administrator tools.

#12 cryptodan

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Posted 14 May 2010 - 08:14 PM

If it is stopped then restart the service, and if it cant be restarted then provide the full error.

What driver did you install?

#13 techman7

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Posted 14 May 2010 - 08:22 PM

I tried restarting the service but this same error keeps on coming up unless I do it in safemode "C:\windows\system32\services.msc". The driver I installed before this happened was for using a PS3 controller on PC. I downloaded this program from the link provided: "http://www.motioninjoy.com/download" I downloaded the "Version 0.4.0002" "64bits Windows vista,Windows 7: site 1". Then I followed the steps on this site : "http://www.motioninjoy.com/help/sixaxis-dualshock-3-driver-install-instructions" . Apparently this was some type of driver which I clicked OK to when windows asked me if I wanted to install it. I got to step 6. So what I was supposed to do was restart my computer and press F8 to get to the startup thing screen. Also something you should know, I downloaded windows updates and I needed to restart for them to take effect, so the updates were applied during this restart. Then as it said in the instructions I chose the "Disable Driver Signature Enforcement" option. This is when the problems started. Also, it has been about 2 weeks since I last restarted my computer (I usually leave it on stand by).

#14 cryptodan

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Posted 14 May 2010 - 08:29 PM

Uninstall the driver and see if that fixes it.

#15 techman7

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Posted 14 May 2010 - 08:43 PM

You mean go to Control Panel and uninstall the program that came with the driver? I already did that. The actual driver itself? I don't think I did that yet. Can I have step by step instructions on how to do it.




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