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How to get rid of log-in name and pasword


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6 replies to this topic

#1 Firetooth

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Posted 14 May 2010 - 02:59 PM

Hi,
My mother got confused and put a name and password on her computer. She thinks she knows what it was. I would like to help her to remove this, since there is no reason for her to have one and it seems to be causing problems. It is a problem I am unfamiliar with. Thanks!

Dell optiplex, avast, zonealarm, malwarebytes, firefox

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#2 caperjac

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Posted 14 May 2010 - 03:05 PM

hi, if she know what it is and just want to stop using it ,go into windows and go to start/ control panel /users and simply remove the password for here username acct.

My answers are my opinion only,usually


#3 cryptodan

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Posted 14 May 2010 - 06:04 PM

We at BC are unable to assist with forgotten usernames and passwords.

#4 caperjac

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Posted 14 May 2010 - 08:13 PM

i under stand that ,but what im offering involves knowing the passward already[they said she thinks she knows it ] ,i did not offer any tools or milisious way to do it .just a way to not use one ,not the same as providing tools to remove a password

My answers are my opinion only,usually


#5 cryptodan

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Posted 14 May 2010 - 08:17 PM

Hi,
My mother got confused and put a name and password on her computer. She thinks she knows what it was. I would like to help her to remove this, since there is no reason for her to have one and it seems to be causing problems. It is a problem I am unfamiliar with. Thanks!

Dell optiplex, avast, zonealarm, malwarebytes, firefox



i under stand that ,but what im offering involves knowing the passward already[they said she thinks she knows it ] ,i did not offer any tools or milisious way to do it .just a way to not use one ,not the same as providing tools to remove a password



So she thinks he knows what it is?

Do you know the administrator password?

#6 Firetooth

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Posted 15 May 2010 - 12:48 AM

Thanks for the replies from both of you! I hope she has not forgotten. If she hasn't, then I will follow the very helpful advice given.

If she has, then we will experiment with things similar to what she thinks it is and hope we get it! I can understand how BC wouldn't want to get involved with lost passwords.

I bought (used) and set up the computer and did not put on an administrator password. I was able to get into all the administrator functions when I was setting up the computer, as far as I know. So I don't think there is one.

Never a dull moment! :thumbsup:

Edited by Firetooth, 15 May 2010 - 12:53 AM.


#7 Firetooth

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Posted 19 May 2010 - 08:26 AM

Had a session by phone with my mother. We were able to get in just fine without using a log-in. She had some other problems which we fixed and she is online again.

We went to Control Panel/Users and looked around. Couldn't find any named accounts there. There is one change to her computer, however. When she shuts down, the start button goes to "turn off". She has to hit this before the system will completely shut down.

Not sure what, if anything, this signifies. Does anyone know?

Thanks as always, :thumbsup:
Firetooth




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