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Security Tool still active


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4 replies to this topic

#1 teller1

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Posted 14 May 2010 - 11:35 AM

My friend is having trouble with her computer. She opened an email and was infected with the Security Tool virus. I tried following your uninstall instructions found on this site, but rkill.com would not stop the virus from running. I then tried to run dds.scr and gmer, but they would not run either. Is there some way you could help me fix this?

Edited by Budapest, 14 May 2010 - 04:29 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Orange Blossom

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Posted 15 May 2010 - 10:04 PM

Hello,

Please try this:

Download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Please start a new topic and post your log in the HijackThis Logs and Malware Removal forum, NOT here.
  • Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 teller1

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Posted 18 May 2010 - 09:28 AM

I tried running rsit, but Security Tool would not let it run. The error message stated that rsit.exe was infected with a worm and it was trying to send credit card information. I forgot to mention that rsit did start, but once the first screen appeared, and before I could view it, it was gone.

Edited by teller1, 18 May 2010 - 09:29 AM.


#4 Orange Blossom

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Posted 18 May 2010 - 09:29 PM

Have you tried running it in Safe Mode?

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 Orange Blossom

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Posted 19 May 2010 - 02:47 PM

Hello,

I see that you were successful in running RSIT in Safe Mode and have posted your new topic here: http://www.bleepingcomputer.com/forums/t/317756/security-tool-still-active-2/

Now for the hard part: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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