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IRQL_NOT_LESS_OR_EQUAL


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#1 soulshard

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Posted 14 May 2010 - 10:09 AM

Hi. im running windows 7 32 bit. its a relatively fresh format i installed the os about a month ago. yesterday i began getting blue screens saying "IRQL_NOT_LESS_OR_EQUAL" the research i have done so far says that it is usually a graphics drive problem and i just updated them. Ive gotten the blue screen twice so far. happens about once every two hours. then after the blue screen my system will freeze at the motherboard splash, and i have to leave my pc off for about half hour or so. if i try to boot after that it works. if anyone could help me out that would be great. thanks

i have hosted the minidump files on mediafire.com. if there is some way to upload them to the site tell me and i will do that

http://www.mediafire.com/?ztzzjcmztkj
http://www.mediafire.com/?yrnwyjlmzvn

thanks again

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#2 MrBruce1959

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Posted 14 May 2010 - 10:32 AM

I am not able to get anything from that site you posted except for blocked content. (in other words pop up adds)

You can upload the screen shots by following this information here. http://www.bleepingcomputer.com/forums/t/14738/inserting-an-image-within-a-post/

Other than that, seems to me your experiencing a over-heating problem, possibly related to your video card or processor.

When is the last time you cleaned the inside of your computer?

Edited by MrBruce1959, 14 May 2010 - 10:32 AM.

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#3 soulshard

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Posted 14 May 2010 - 10:36 AM

oooo ya its been a while. i was also thinking that. ill buy some spray today and upload the screenshots when i get home

#4 MrBruce1959

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Posted 14 May 2010 - 11:03 AM

OK.

I'll be watching for your reply.

But please heed this quick little warning below.


Caution: There are electronics inside the case that are very susceptible to electrostatic discharges. To protect your computer, touch the metal of the case to discharge yourself of any electrostatic charges your body may have stored before touching any of the components inside. As a safety precaution you should unplug the computer to avoid electrical shock.

Good luck. :huh:
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#5 soulshard

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Posted 14 May 2010 - 05:45 PM

okay i gota go buy some airspray. i uploaded the dump files to another site. just hit the gray "dowload this file" button in the middle of the page

http://www.filedropper.com/051410-14390-01
http://www.filedropper.com/051310-15765-01

#6 soulshard

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Posted 14 May 2010 - 07:13 PM

i dont think it is a overheat problem. i just started playin some games and have been doin some tests for about an hour now. and the temp of my graphics card is around 80c under full load when im playing. thats what it has always been. so idk.

#7 soulshard

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Posted 14 May 2010 - 07:34 PM

okay i just sprayed the inside of my pc. there wasnt much dust. ill tell u if i blue screen again. in the mean time cud u check out those minidumps?

#8 MrBruce1959

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Posted 14 May 2010 - 07:39 PM

okay i just sprayed the inside of my pc. there wasnt much dust. ill tell u if i blue screen again. in the mean time cud u check out those minidumps?

OK you bet, I'll check them out and I'll let you know if I see anything that needs attention. :huh:
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#9 MrBruce1959

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Posted 14 May 2010 - 07:56 PM

OK I have your dump files I am using BlueScreenView to examine your dump files, give me a few to diagnose both those files, then I will get back to you. :huh:
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#10 soulshard

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Posted 14 May 2010 - 08:07 PM

thanks a bunch man. ill check back regularly

#11 MrBruce1959

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Posted 14 May 2010 - 08:27 PM

Just to update you.
The file that is giving you problems is ntkrnlpa.exe at address ntkrnlpa.exe+4682b
That is the one that is causing your IRQ_NOT_LESS_OR_EQUAL blue screen.

I am checking for a suitable solution for you to try, to resolve this error.

Edited by MrBruce1959, 14 May 2010 - 08:27 PM.

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#12 soulshard

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Posted 14 May 2010 - 08:33 PM

okay thanks for the update

#13 MrBruce1959

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Posted 14 May 2010 - 09:07 PM

Here's something I am going to have you try.

I am going to have you try running System File Checker to see if any of your Windows 7 system files are for some reason corrupted.

You may be prompted for your Windows 7 instillation DVD.

Click start, type CMD in the text field, you should now see CMD.EXE Right click that and choose run as administrator, then when the cmd window opens, where the cursor is type the following: SFC /SCANNOW and hit enter.

Let it scan your system files. If any are corrupt, it should offer to fix them.

Hopefully my instructions are clear to follow.
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#14 soulshard

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Posted 14 May 2010 - 10:56 PM

finished the scan. "Resource Protection did not find any integrity violations"
so nothin is wrong

#15 MrBruce1959

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Posted 14 May 2010 - 11:07 PM

Wonderful, thats good news.

So what we have to look for here is the driver thats causing your ntkrnlpa.exe to output a bluescreen.

Are you familar with using the Event Viewer found under Administrative Tools?
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