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Serious crash without blue screen?


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3 replies to this topic

#1 CalusBlade

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Posted 13 May 2010 - 05:21 PM

Yea my computer said that I had a serious crash and it was code 1000007f. This was during shut down and there was no blue screen. Whats going on?

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#2 hamluis

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Posted 13 May 2010 - 05:27 PM

Generic info:

0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.

I suggest:

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Louis

#3 CalusBlade

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Posted 13 May 2010 - 06:31 PM

==================================================
Dump File : Mini051310-01.dmp
Crash Time : 5/13/2010 12:09:19 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80042000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : i8042prt.sys
Caused By Address : i8042prt.sys+c48
File Description : i8042 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051310-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

#4 hamluis

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Posted 13 May 2010 - 07:09 PM

Info on i8042prt.sys File

What type of mouse and what type of keyboard are you using?

I would try going into Device Manager (Start/Run...type devmgmt.msc and hit Enter) and uninstalling the driver for each...and then rebooting.

If that fails, then I would try running the sfc /scannow command.

How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

Louis




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