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Multiple Infections Unable to Remove


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5 replies to this topic

#1 pchallenged

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Posted 13 May 2010 - 04:41 PM

Running windows XP on a a dell Inspirion 9200. I run Internet explorer 8 for a browser. Windows security and McAfee set to auto-update.

I was first infected with "Total PC Defender 2010" about 2 weeks ago. Spybot and McAfee didn't recognize it. Found the folder it created and deleted it. (oops) So I updated my version of Malwarebytes and it found the virus along with some tracking cookies. Thought my problem was solved. Started browsing again and picked up AntiSpywareSoft. Went through the same process and MBAM removed it along with more tracking cookies.

The problems I have now are:
Browser redirects from a google search.
IE running in the background with a voice file saying "Congratulations, you've won" playing every couple minutes.
When I run RKill it finds 2-3 IEs running in the background and a file named doeR23df.exe

I found that file in C:\Documents and Settings\All Users\Application Data and deleted it along with a file named 7IRL0ux1i.dat.

After starting IE back up I could here windows clicking again and found that both files were back. RKill stops it, but it returns whenever I re-open IE.

I then downloaded superantispyware, updated it and ran it. I found a couple items, but did not get rid of it either.

Edited by pchallenged, 13 May 2010 - 07:05 PM.


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#2 Orange Blossom

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Posted 13 May 2010 - 07:58 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 pchallenged

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Posted 13 May 2010 - 08:17 PM

I got as far as running DDS and when I tried to run it notepad opened up and a got a screen full of this-

MZ   @  !L!This program cannot be run in DOS mode.

$ PE L +I  2 n Z   @     0  f          .code     PEC2FO .rsrc    $R Pd5 d% 3PECompact2 VK ўoTN<N<T#=L34w
lTS`M6lՍ[NPHr_0)a ؾ,f)|Bţ3]ˣoKjvh-Pw4l4` \3nfwp"nseXcDgϨ|0 O E J\#2\bN\Mk(^EK] m
<_@tHw,K{YwCdAEj]vWbڰ.ϓcF (C&{;yU2)[)g*uŊ0ʫ䜁M呎s
PKڟ}Cb{/p=_IѶ_' ֐`VSJYgĹ|_KwD ;6ИoOGS̷c7KgB-6Xfv-pĝ]PmUu ;&ƲoY-00
+=C<%#ɚxu C1y4jST)<H]nwPmq*?>?244 i)mK᪆+:@C
N>t-dDS[.^ݏ|@ِtP\R-TqLAu\hcD4fi]6nl
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FcZ4qkh/g↎5i/>!J$^`S$(]4*\Vɶq9DK3v:32XEղB7Žbk.K{ ɱ滝v8]e Mp92S -

#4 pchallenged

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Posted 13 May 2010 - 08:19 PM

I tried re-downloading it and got the same.

I've also disabled all MacAfee functions and I don't believe I have any other script blocker programs running?

I just ran RKill too and it didn't pick anything up.

Edited by pchallenged, 13 May 2010 - 08:21 PM.


#5 Orange Blossom

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Posted 13 May 2010 - 11:20 PM

Hello,

Gleepers. What a jumble. I've seen that happen before. Since DDS isn't working properly for you, please try this:

Download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Please start a new topic and post your log in the HijackThis Logs and Malware Removal forum, NOT here.
  • Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#6 Orange Blossom

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Posted 14 May 2010 - 06:45 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/316877/multiple-infections/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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