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Search Engine Links Being Redirected


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11 replies to this topic

#1 BallisticJello

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Posted 13 May 2010 - 03:18 PM

Hello people I recently (about 1 day ago) have been having a problem where when i click on a link on Google it sometimes redirects me to random ad's or other search engines.
I have ran superantispyware and malwarebytes both turning up with nothing and i tried a system restore to an early time/ day but i still have the problem.
It has been very irritating and i was wondering can anyone help me with the problem.

HijackThis Log :

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:16:46 PM, on 5/13/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = google.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "E:\Program Files\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\rivatuner .exe" /S
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

EDIT: Moved from XP to more appropriate Malware Removal Logs forum ~ Hamluis.

Edited by hamluis, 13 May 2010 - 03:39 PM.


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#2 extremeboy

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Posted 13 May 2010 - 04:22 PM

Hello. smile.gif

Welcome to BC.

My name is Extremeboy (or EB for short), and I will be helping you with your log

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a GMER log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or GMER log please refer to this page and in step #6 and Step #7 and Step #8 for further instructions on downloading and running DDS & GMER. If you have any problems when running the tools or unable to produce a report for any reason, just let me know in your next reply.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-GMER log
-Description of any remaining problems you may still have.


Thanks.

With Regards,
Extremeboy
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#3 BallisticJello

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Posted 13 May 2010 - 06:06 PM

Thank you for the fast reply i believe these are the logs that you are asking for.

Attached Files



#4 extremeboy

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Posted 13 May 2010 - 06:13 PM

Hello.

Yes, that is indeed the files and logs I was looking for. Thank you.

I see the main infection we are dealing with and why you're redirected on your search engines. You're infected with one of the newer TDL3 rootkit infection. There are many ways to deal with this. Let's first try running Combofix and see if it can deal with it successfully and continue from there.


Download and Run ComboFix

Note to readers of this post other than the starter of this thread:
ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.

Download Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2

Please refer to this page for full instructions on how to run ComboFix.
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Double click ComboFix.exe to start the program. Agree to the prompts.
  • When ComboFix is finished, a log report (C:\ComboFix.txt) will open. Post back with it.
Leave your computer alone while ComboFix is running.

ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.


Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#5 BallisticJello

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Posted 13 May 2010 - 07:03 PM

Here is the ComboFix Log

Attached Files



#6 extremeboy

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Posted 13 May 2010 - 07:33 PM

Hello.

Combofix did not removed. We will need to deal with this manually.

I need you to perform the following scan below, so we can find a suitable replacement copy here.

Try running TDSSKiller as it is known to help disinfect this as well.

Download and Run TDSSKiller
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

Then...

We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. Under "Extra Registry" please check "Use Safelist" and also check "LOP Check" and "Purity Check" as pictured.
  6. Copy and Paste the following code into the textbox. Do not include the word "Code"

    CODE
    /md5start
    atapi.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    CREATERESTOREPOINT

  7. Push
  8. A report will open. Copy and Paste that report in your next reply.
  9. Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#7 BallisticJello

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Posted 13 May 2010 - 08:07 PM

Here are the three texts/logs you wanted

Attached Files



#8 extremeboy

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Posted 13 May 2010 - 08:47 PM

That didn't work. Seems we'll need to replace it manually.

Let's try this...
  1. Go to Start->Run and type in notepad and hit OK.
  2. Then copy and paste the content of the following codebox into Notepad:

    CODE
    @echo off
    copy /y C:\WINDOWS\ServicePackFiles\i386\atapi.sys c:\
    del %0

  3. Save the file to your DESKTOP as "fix.bat". Make sure to save it with the quotes.
  4. Once saved, the icon to click should look like this on your desktop:


  5. Double click fix.bat. to run it. A small black box should open and close - this is normal.
Confirm there is now a file called atapi.sys in your C:\ drive. If not, let me know and do not continue.

Next...

Print out these instructions to use while in the Recovery Console: (This is for XP only)
  1. Restart your computer.
  2. Before Windows loads, you will be prompted to choose which Operating System to start.
  3. Use the up and down arrow key to select Microsoft Windows Recovery Console
  4. You must enter which Windows installation to log onto. Type 1 and press 'Enter'.
  5. At the C:\Windows prompt, type the following bolded entries, and press 'Enter' (note the spaces):

    cd c:\windows\system32\drivers
    ren atapi.sys atapi.old
    copy c:\atapi.sys c:\windows\system32\drivers
    exit


    You should see a message '1 file copied'. If you did not see that message, try again and ensure there is a space after the word copy and another space between the file paths.
    (if you do not see 1 file copied on the screen, even after ensuring the commands are correct, rename the file back to it's original name by typing the following command then hitting Enter.
    ren atapi.old atapi.sys
    you should NOT be prompted to overwrite an existing file, but if you are, select No then type exit to restart and notify me of your results)

  6. Type exit and press 'Enter'. Your computer should reboot.
Let me know how it goes.

Getting late here and I'm quite tired today, I'll checkup on you tomorrow to see how things are.

Good night,
Extremeboy
~Extremeboy

Edited by extremeboy, 13 May 2010 - 08:48 PM.

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#9 BallisticJello

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Posted 14 May 2010 - 10:36 AM

Thank you this has seemed to fix the problem as i am no longer being redirected.

#10 extremeboy

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Posted 14 May 2010 - 06:40 PM

Yup, that's good. smile.gif However, this does not mean you're 100% clean and we're just done now.

Can you now run an online scan for me to confirm all is okay. It might take a while, please be patient.

Run Scan with Kaspersky

Please do a scan with Kaspersky Online Scanner. Please note: Kaspersky requires Java Runtime Environment (JRE) be installed before scanning for malware, as ActiveX is no longer being used.)

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Open the Kaspersky WebScanner
    page.
  • Click on the button on the main page.
  • The program will launch and fill in the Information section on the left.
  • Read the "Requirements and Limitations" then press the button.
  • The program will begin downloading the latest program and definition files. It may take a while so please be patient and let it finish.
  • Once the files have been downloaded, click on the ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the button, if you made any changes.
  • Now under the Scan section on the left:

    Select My Computer
  • The program will now start and scan your system. This will run for a while, be patient and let it finish.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis if needed.

Take a new DDS run afterward and post back with both the DDS and Attach logs in your next reply. Also, let me know how your computer is running and if you have any more problems, issues or symptoms left.

Thanks.

With Regards,
Extremeboy
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#11 extremeboy

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Posted 17 May 2010 - 08:41 PM

Hello.

Are you still there? Do you still require help?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 7 days from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
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#12 extremeboy

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Posted 25 May 2010 - 03:18 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
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