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Acer Computer does not recognise internal HDDs


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#1 batman03

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Posted 13 May 2010 - 08:41 AM

I've posted this problem in this topic, and after some discussions I was

redirected here, so this is briefly my probleme:

After a wrong attempt to create new partition using "partitionmagic 8.0", I couldn't access to my internal hdd.

I tried to recover USING "TESTDISK", but I couldn't.

Even with Vista DVD, I couldn't access my hdd.

I booted from "Hiren's boot CD", formatted my hdd, but when i reboot i get error message and the hdd is not recognised

(but it is recognised in the BIOS)

I took the hdd and connected it to another computer, formatted it, and installed XP, it worked normally,

but when I reconnected it back to my computer, it wasn't recognised.

I connected another working hdd to my computer, it was also not recognised.


please tell me where is the problem? and how to fix it?
Best regards

Batman

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#2 batman03

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Posted 13 May 2010 - 09:21 AM

here attached some photos taken from my screen in different situations.

Attached File  information.pdf   451.44KB   10 downloads
sorry, because I use french version of Windows.
Best regards

Batman

#3 Baltboy

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Posted 13 May 2010 - 10:19 AM

I had a similar problem with a Hitachi drive. It would show up in the BIOS but when I tried to do an install it would not be recognized. The problem was fixed by downloading the manufacturers utility and doing a low level format of the drive. After that it worked flawlessly.
Get your facts first, then you can distort them as you please.
Mark Twain

#4 sundavis

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Posted 13 May 2010 - 12:26 PM

Hi batman30,


Have you ever tried to switch Sata Mode to Ide in Bios? For more info: Here

For those of you that have Aspire One (netbook) and window XP installer could not find HD problem.

You must switch the SATA Mode (BIOS) to IDE from AHCI.

Hit F2 at boot screen -> Main -> SATA Mode -> IDE

This will allow Window XP to see your SATA.


After that, try to reinstall XP. Otherwise, you may try to slipstream Sata driver into XP as instructed in this thread .

If that's not the case, better to call Acer support to troubleshoot your problems. http://www.acer.com/worldwide/support/country/France.htm

Paris - France
Acer Computer France
165 Av du Bois de la Pie
Parc des Reflets - Bat K
95700 Roissy en France
Tel : +33-1-4863-5151
Fax: 0825-002-237


Edited by sundavis, 13 May 2010 - 12:30 PM.


#5 batman03

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Posted 13 May 2010 - 04:49 PM

Hi sundavis,


during boot process i pressed "break" key on the keyboard, i saw this line:

Auto-Detecting 3rd Master..IDE Hard Disk, so i think that my hdd is seen as IDE and not SATA.


and also it's writen on the top of the screen:"This BIOS is exclusively for Acer only R01-B2L"

Edited by batman03, 13 May 2010 - 05:18 PM.

Best regards

Batman

#6 batman03

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Posted 17 May 2010 - 11:46 AM

Finally!!!!!
My problem is solved,
I booted from Vista DVD, and when I clicked on "Install" I got a message telling me that a CD/DVD driver is missing, and I was prompted to insert the disk containing the appropriate driver. Here I inserted the Acer DVD, and indicated the SATA/RAID folder and clicked OK and so the hdd was detected, the driver copied and the installation of vista continued successfully.
Thanks to God. “Elhamdo lillah”
And also thanks to all of you who tried to help me, thank you very much. :thumbsup:
Best regards

Batman




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