Infected with Virus Win32/Alureon.H, IE Redirects, Popups

My PC has a virus which I have tried to remove but have not been successful. After running Microsoft Security Essentials antivirus full scan, the scan reports that it found a virus Win32/Alureon.H. When I click the Clean button, Microsoft Security Essentials is unable to remove the virus. An error message pops up saying "Error Code: 0x80501001 Couldn't apply the action(s) you selected".

My original problem began a few weeks ago. When using IE7, I began to have redirect problems mostly from Google, when clicking on the search result links. Sometimes when opening IE7, another IE browser window opens to a random website. Someimes after being redirected, or after a random site opens, a pop-up window appears with a message similar to this: "Congratulations Wsod.com Visitor! You are the Winner for April 8th, 2010! Please select a prize and enter your email on the next page to claim."

Other problems I have noticed are that occasionally the error "Generic Host Process for Win32 Services has encountered a problem" will appear. And when viewing processes in Windows Task Manager, the memory usage of one of the svchost.exe is very high - over 130,000 K.

I appreciate any help you can give me to remove these problems.

Contents of DDS Log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Shari Thompson at 17:38:57.56 on Wed 05/12/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.529 [GMT -5:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Outdated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\MMKeybd.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\USB TV\EM28XX\BDARemote.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Shari Thompson\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
uDefault_Page_URL = hxxp://business.dellnet.com/
uWindow Title = Windows Internet Explorer provided by Comcast
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = hxxp://business.dellnet.com/
mSearchAssistant = hxxp://www.myway.com/mysearch/?ptnrS=BW
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {FE6BC4EF-5676-484B-88AE-883323913256} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: MoneySide: {9404901d-06da-4b23-a0ee-3ea4f64ec9b3} - c:\program files\microsoft money\system\mnyviewer.dll
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\comcast\comcas~1\data\xtras\mssysmgr.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [WinDNN] "c:\documents and settings\shari thompson\application data\google\klnxv19819115.exe" 2
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [SM1BG] c:\windows\SM1BG.EXE
mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe"
mRun: [DellTouch] c:\windows\MMKeybd.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [<NO NAME>]
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bdarem~1.lnk - c:\program files\usb tv\em28xx\BDARemote.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\ipsecdialer.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
Trusted Zone: aol.com\free
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} - hxxp://www.winkflash.com/photo/loaders/SAXFile.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - hxxp://207.188.7.150/26acb15e7a0d1bf9fe00/netzip/RdxIE2.cab
DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} - hxxp://office.microsoft.com/productupdates/content/opuc.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - hxxp://gamesoduser.comcast.net/classes/exentCtl.ocx
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1150577342609
DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - hxxp://www.napster.com/client/isetup.cab
DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} - hxxp://www.ritzpix.com/net/Uploader/ImageUploader3.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://www.ritzpix.com/upload/FujifilmUploadClient.cab
DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/net/Uploader/LPUploader57.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D44C75D8-C827-473E-8F68-A77E42500782} - hxxp://www.ritzpix.com/upload/WebUploadClient.cab
DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - hxxp://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
DPF: {E123BED4-B8C7-42BB-958F-F13CA77EF95D} - hxxp://install.anark.com/client/version2/windows-ie/en/AMClient.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://eg.remoteaccess.thomsonreuters.com/dana-cached/setup/JuniperSetupSP1.cab
DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/35/install/gtdownde.cab
DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} - hxxp://www.ritzpix.com/upload/XUpload.ocx
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://eg.remoteaccess.thomsonreuters.com/dana-cached/sc/JuniperSetupClient.cab
Filter: text/html - {2b1cdca1-492b-42ee-b63e-85721f7086a9} -
Name-Space Handler: ftp\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\system32\sdph20.dll
Name-Space Handler: http\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\system32\sdph20.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli c:\windows\system32\yatehaje.dll vuzepeta.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 CVPNDRV;Cisco Systems IPsec Driver;c:\windows\system32\drivers\CVPNDrv.sys [2004-1-3 263749]
S1 AEC671X;AEC671X;c:\windows\system32\drivers\aec671x.sys [2002-9-21 12128]
S1 DMX3191;DMX3191;c:\windows\system32\drivers\dmx3191.sys [2002-9-21 17700]
S2 UDNT;UDNT;c:\windows\system32\drivers\udnt.sys [2002-9-21 76260]
S3 tbcspud;Santa Cruz Driver;c:\windows\system32\drivers\tbcspud.sys --> c:\windows\system32\drivers\tbcspud.sys [?]
S3 tbcwdm;Santa Cruz WDM Driver;c:\windows\system32\drivers\tbcwdm.sys --> c:\windows\system32\drivers\tbcwdm.sys [?]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2004-1-3 145800]
S3 vtdg46xx;vtdg46xx;\??\c:\progra~1\turtle~1\santac~1\contro~1\vtdg46xx.sys --> c:\progra~1\turtle~1\santac~1\contro~1\vtdg46xx.sys [?]

============== File Associations ===============

scrfile="%1" /S "%3"

=============== Created Last 30 ================

2010-05-12 22:37:34 0 ----a-w- c:\documents and settings\shari thompson\defogger_reenable
2010-04-30 21:06:54 0 d-----w- c:\windows\system32\NtmsData
2010-04-20 01:14:03 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-04-16 22:11:07 0 d-----w- c:\program files\CCleaner
2010-04-16 22:11:07 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-04-16 22:11:06 0 d-----w- c:\program files\SUPERAntiSpyware
2010-04-16 22:11:06 0 d-----w- c:\docume~1\sharit~1\applic~1\SUPERAntiSpyware.com
2010-04-15 22:57:35 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-15 22:51:24 0 d-----w- c:\program files\Microsoft Security Essentials

==================== Find3M ====================

2010-04-13 22:14:04 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-04-11 22:57:41 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-03-10 13:18:21 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-03-10 13:18:20 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-03-09 11:09:18 430080 ------w- c:\windows\system32\dllcache\vbscript.dll
2010-02-24 13:11:07 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-23 05:20:02 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-02-23 05:18:28 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr
2010-02-17 14:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-17 14:10:28 2189952 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-16 13:25:04 2066816 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-12 04:33:11 100864 ------w- c:\windows\system32\dllcache\6to4svc.dll
2003-08-27 20:19:18 36963 ----a-r- c:\program files\common files\SM1updtr.dll
2008-10-08 03:22:59 8 --sh--r- c:\windows\system32\677D159730.sys
2008-10-27 23:38:50 5018 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 17:41:00.07 ===============

Hello BlueLeader,

• Welcome to Bleeping Computer.
  
• My name is fireman4it and I will be helping you with your Malware problem.
  
  Please take note of some guidelines for this fix:
  
• Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  
• If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  
• Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  
• Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Download and Run RKill

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4


• Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  
• Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  
• A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  
• If nothing happens or if the tool does not run, please let me know in your next reply

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2

• Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
• Close any open windows, including this one.
• Double click on ComboFix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• If you did not have it installed, you will see the prompt below. Choose YES.
• 
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  
  
• Click on Yes, to continue scanning for malware.
• When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply::
Combofix.txt
How is your machine running now?

Thanks for the quick response! I followed your instructions. The ComboFix log is below. I now no longer having the problem with IE7 search engine redirects, new browser pop-ups, or pop-up Congratulations messages. I do see an svchost.exe at about 30k. I'm not sure if that is anything to worry about.

ComboFix Log:
ComboFix 10-05-13.03 - Shari Thompson 05/13/2010 19:54:54.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.573 [GMT -5:00]
Running from: c:\documents and settings\Shari Thompson\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\pswi_pcuui.exe
c:\windows\db32.txt
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\Downloaded Program Files\RdxIE.dll
c:\windows\inf\dm.inf
c:\windows\inf\dm.PNF
c:\windows\jestertb.dll
c:\windows\system\Color
c:\windows\system\Color\AS1220PR.ICM
c:\windows\system\Color\AS1220PT.ICM
c:\windows\system\Color\AS1220SR.ICM
c:\windows\system\Color\AS1220ST.ICM
c:\windows\system\Color\AS1220UR.ICM
c:\windows\system\Color\AS1220UT.ICM
c:\windows\system\Color\AS2000PR.ICM
c:\windows\system\Color\AS2000UR.ICM
c:\windows\system\Color\AS2100UR.ICM
c:\windows\system\Color\AS2100UT.ICM
c:\windows\system\Color\AS2200R.ICM
c:\windows\system\Color\AS2200T.ICM
c:\windows\system\Color\AS2400SR.ICM
c:\windows\system\Color\AS2400ST.ICM
c:\windows\system\Color\AS24SPSR.ICM
c:\windows\system\Color\AS24SPST.ICM
c:\windows\system\Color\AS4000UR.ICM
c:\windows\system\Color\AS4000UT.ICM
c:\windows\system\Color\ASTA12SR.ICM
c:\windows\system\Color\ASTA12ST.ICM
c:\windows\system\Color\ASTA61PR.ICM
c:\windows\system\Color\ASTA61SR.ICM
c:\windows\system\Color\ASTRA6PR.ICM
c:\windows\system\Color\ASTRA6PT.ICM
c:\windows\system\Color\ASTRA6SR.ICM
c:\windows\system\Color\ASTRA6ST.ICM
c:\windows\system\Color\BJC240M7.ICM
c:\windows\system\Color\BJC420LC.ICM
c:\windows\system\Color\BJC42HRP.ICM
c:\windows\system\Color\BJC42HRS.ICM
c:\windows\system\Color\BJC43HRS.ICM
c:\windows\system\Color\BJC43LCS.ICM
c:\windows\system\Color\BJC4550M.ICM
c:\windows\system\Color\BJC600EM.ICM
c:\windows\system\Color\BJC600M7.ICM
c:\windows\system\Color\BJC620CP.ICM
c:\windows\system\Color\BJC800M7.ICM
c:\windows\system\Color\CLC500M7.ICM
c:\windows\system\Color\CLC550SI.ICM
c:\windows\system\Color\EPSPRO36.ICM
c:\windows\system\Color\EPSPRO72.ICM
c:\windows\system\Color\ESC360M.ICM
c:\windows\system\Color\ESC800GL.ICM
c:\windows\system\Color\ESC800IJ.ICM
c:\windows\system\Color\ESCII360.ICM
c:\windows\system\Color\ESCII720.ICM
c:\windows\system\Color\HP12CPS7.ICM
c:\windows\system\Color\HP660CIP.ICM
c:\windows\system\Color\HP870CSE.ICM
c:\windows\system\Color\HP870PIP.ICM
c:\windows\system\Color\HPCLJTPS.ICM
c:\windows\system\Color\HPCLLSJT.ICM
c:\windows\system\Color\HPCLSMM7.ICM
c:\windows\system\Color\HPCPJTM7.ICM
c:\windows\system\Color\HPDJ850W.ICM
c:\windows\system\Color\HPPS_PIP.ICM
c:\windows\system\Color\HPXL3PS7.ICM
c:\windows\system\Color\KCOLEAS1.ICM
c:\windows\system\Color\LEX1020J.ICM
c:\windows\system\Color\LEX2030J.ICM
c:\windows\system\Color\LEX2050C.ICM
c:\windows\system\Color\LEX2070J.ICM
c:\windows\system\Color\P22G18M7.ICM
c:\windows\system\Color\S12R.ICM
c:\windows\system\Color\S12SYR.ICM
c:\windows\system\Color\S12SYT.ICM
c:\windows\system\Color\S12T.ICM
c:\windows\system\Color\S6ER.ICM
c:\windows\system\Color\S6ET.ICM
c:\windows\system\Color\S6R.ICM
c:\windows\system\Color\S6T.ICM
c:\windows\system\Color\S8R.ICM
c:\windows\system\Color\S8T.ICM
c:\windows\system\Color\T630R.ICM
c:\windows\system\Color\X863PM07.ICM
c:\windows\system\Color\XL7700M7.ICM

Infected copy of c:\windows\system32\drivers\afd.sys was found and disinfected
Restored copy from - Kitty had a snack
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ASPIMGR


((((((((((((((((((((((((( Files Created from 2010-04-14 to 2010-05-14 )))))))))))))))))))))))))))))))
.

2010-05-09 15:48 . 2010-05-09 15:48 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\Media Player Classic
2010-04-30 21:06 . 2010-04-30 21:20 -------- d-----w- c:\windows\system32\NtmsData
2010-04-20 01:14 . 2010-04-20 01:14 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-04-19 20:51 . 2010-04-19 20:51 -------- d-----w- c:\documents and settings\Shari Thompson\Local Settings\Application Data\PCHealth
2010-04-19 20:50 . 2010-04-19 20:50 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2010-04-16 22:12 . 2010-04-16 22:12 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple Computer
2010-04-16 22:12 . 2010-04-16 22:12 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Apple Computer
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\documents and settings\NetworkService\Application Data\AdobeUM
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\program files\CCleaner
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-30 21:55 . 2009-02-28 21:00 -------- d-----w- c:\program files\Common Files\Nero
2010-04-20 01:14 . 2010-01-19 00:42 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-04-18 17:22 . 2002-05-05 19:28 -------- d-----w- c:\program files\Common Files\Adobe
2010-04-16 22:11 . 2010-04-15 22:51 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\SUPERAntiSpyware.com
2010-04-16 22:11 . 2002-05-04 23:07 -------- d-----w- c:\program files\EA GAMES
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-04-16 22:09 . 2009-04-17 02:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-04-16 22:09 . 2010-04-10 17:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-16 22:09 . 2009-04-17 02:04 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-04-16 00:32 . 2005-11-17 03:23 -------- d-----w- c:\program files\Hockey Screen Saver
2010-04-15 22:46 . 2005-05-13 22:36 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-04-13 23:41 . 2007-02-17 23:11 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\ImgBurn
2010-04-13 22:14 . 2001-08-17 18:51 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-04-11 22:57 . 2010-04-10 20:36 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-04-10 22:38 . 2002-11-13 22:44 -------- d-----w- c:\program files\Morpheus Software
2010-04-10 21:59 . 2010-04-10 21:59 -------- d-----w- c:\program files\Trend Micro
2010-04-10 21:25 . 2010-04-10 20:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2010-04-10 20:36 . 2010-04-10 20:36 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-04-10 17:38 . 2010-04-10 17:38 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\Malwarebytes
2010-04-10 17:37 . 2010-04-10 17:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-04-09 22:09 . 2009-10-27 01:28 -------- d-----w- c:\program files\SpeedFan
2010-04-07 00:36 . 2006-04-21 00:58 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\Apple Computer
2010-03-11 12:38 . 2004-02-06 23:05 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38 . 2004-08-04 07:56 78336 ------w- c:\windows\system32\ieencode.dll
2010-03-11 12:38 . 2001-08-18 10:00 17408 ----a-w- c:\windows\system32\corpol.dll
2010-03-09 11:09 . 2003-03-26 00:06 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-02-24 15:16 . 2010-04-15 22:57 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-24 13:11 . 2001-08-18 10:00 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-19 23:47 . 2010-02-19 23:47 3604480 ----a-w- c:\windows\system32\GPhotos.scr
2010-02-17 14:10 . 1980-01-01 05:00 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25 . 1980-01-01 05:00 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2003-08-27 20:19 . 2003-11-25 21:50 36963 ----a-r- c:\program files\Common Files\SM1updtr.dll
2008-10-08 03:22 . 2008-10-08 03:22 8 --sh--r- c:\windows\SYSTEM32\677D159730.sys
2008-10-27 23:38 . 2008-10-08 03:22 5018 --sha-w- c:\windows\SYSTEM32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2006-03-30 22:45 . 2006-03-30 22:45 313472 c:\program files\Adobe\Acrobat 7.0\Reader\bak\AdobeUpdateManager.exe

2006-11-05 16:02 . 2006-11-05 16:02 185896 c:\program files\Common Files\Real\Update_OB\bak\realsched.exe

2006-02-23 20:45 . 2006-02-23 20:45 278528 c:\program files\iTunes\bak\iTunesHelper.exe

2001-07-25 15:00 . 2001-07-25 15:00 241714 c:\program files\Microsoft Money\System\bak\Activation.exe

2002-04-25 03:56 . 2002-10-04 22:40 57344 c:\program files\Morpheus Software\bak\ExpNote.exe

2006-04-21 00:51 . 2006-04-21 00:51 155648 c:\program files\QuickTime\bak\qttask.exe

2001-09-05 18:28 . 2001-09-05 18:28 163840 c:\windows\bak\MMKeybd.exe
2001-09-05 18:28 . 2001-09-05 18:28 163840 c:\windows\MMKeybd.exe

2003-11-25 21:50 . 2003-08-27 20:20 94208 c:\windows\bak\SM1BG.EXE

2003-03-26 00:03 . 2004-08-04 07:56 15360 c:\windows\SYSTEM32\bak\ctfmon.exe
2003-03-26 00:03 . 2008-04-14 00:12 15360 c:\windows\SYSTEM32\ctfmon.exe

.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe" [N/A]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [N/A]
"WinDNN"="c:\documents and settings\Shari Thompson\Application Data\Google\klnxv19819115.exe" [N/A]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-09-20 455968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SM1BG"="c:\windows\SM1BG.EXE" [N/A]
"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [N/A]
"DellTouch"="c:\windows\MMKeybd.exe" [2001-09-05 163840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [N/A]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [N/A]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [N/A]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2007-03-01 153136]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-09-30 61440]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-02-21 1093208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2002-5-5 113664]
BDARemote.lnk - c:\program files\USB TV\EM28XX\BDARemote.exe [2010-1-23 81997]
Cisco Systems VPN Client.lnk - c:\program files\Cisco Systems\VPN Client\ipsecdialer.exe [2004-1-3 1282122]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls]
clspPACT REG_SZ c:\windows\system32\CHKDUTIL.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Games\\Links 2001\\LinksMMI.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\FolderSize\\FolderSizeSvc.exe"=
"c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"=

R2 CVPNDRV;Cisco Systems IPsec Driver;c:\windows\SYSTEM32\DRIVERS\CVPNDrv.sys [1/3/2004 8:51 PM 263749]
S1 AEC671X;AEC671X;c:\windows\SYSTEM32\DRIVERS\aec671x.sys [9/21/2002 2:43 PM 12128]
S1 DMX3191;DMX3191;c:\windows\SYSTEM32\DRIVERS\dmx3191.sys [9/21/2002 2:43 PM 17700]
S2 UDNT;UDNT;c:\windows\SYSTEM32\DRIVERS\udnt.sys [9/21/2002 2:43 PM 76260]
S3 tbcspud;Santa Cruz Driver;c:\windows\system32\drivers\tbcspud.sys --> c:\windows\system32\drivers\tbcspud.sys [?]
S3 tbcwdm;Santa Cruz WDM Driver;c:\windows\system32\drivers\tbcwdm.sys --> c:\windows\system32\drivers\tbcwdm.sys [?]
S3 vtdg46xx;vtdg46xx;\??\c:\progra~1\TURTLE~1\SANTAC~1\CONTRO~1\vtdg46xx.sys --> c:\progra~1\TURTLE~1\SANTAC~1\CONTRO~1\vtdg46xx.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-09-20 03:46 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2010-05-14 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Essentials\MpCmdRun.exe [2009-12-09 23:02]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = hxxp://business.dellnet.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
Trusted Zone: aol.com\free
Name-Space Handler: ftp\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\SYSTEM32\sdph20.dll
Name-Space Handler: http\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\SYSTEM32\sdph20.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/net/Uploader/LPUploader57.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://eg.remoteaccess.thomsonreuters.com/dana-cached/sc/JuniperSetupClient.cab
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-klmdb.sys
AddRemove-NVIDIA Display Driver - c:\windows\System32\nvudisp.exe
AddRemove-Planescape - Torment - c:\program files\Black Isle\Torment\Uninst.isu



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-13 20:08
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(776)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(2664)
c:\windows\system32\WININET.dll
c:\program files\Windows Media Player\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Microsoft Security Essentials\MsMpEng.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Juniper Networks\Common Files\dsNcService.exe
c:\program files\FolderSize\FolderSizeSvc.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\PSIService.exe
c:\program files\Photodex\ProShowGold\ScsiAccess.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Netropa\OSD.exe
c:\windows\system32\wscntfy.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
.
**************************************************************************
.
Completion time: 2010-05-13 20:17:25 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-14 01:17

Pre-Run: 14,118,887,424 bytes free
Post-Run: 14,151,036,928 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - C3864683D8AFA6AA79509555C2FB2CAC

Hello,

Looks like the main infection is gone. However there is alot of leftovers and cleanup to do.


1.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:



Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

2.
Hi

Please visit the online Jotti Virus Scanner <--link

• Copy and paste the following filepath in the box:
  
  c:\windows\SYSTEM32\677D159730.sys
  
  
• Click on the button.
  The scanner will check the file with various AV companies.
• Copy and paste the results box into a reply to this thread.

Things to include in your next reply::
Combofix.txt
Jotti results
How is your machine running now?

Hi, I ran ComboFix and did the Jotti scan. My computer seems to be running fine. Still no IE redirects or pop-ups. I still have an svchost.exe that is around 30k for memory usage. The computer seems to be running fine though. Nothing is hanging.

Below are the ComboFix log and Jotti results.

ComboFix Log:
ComboFix 10-05-14.06 - Shari Thompson 05/14/2010 15:58:53.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.588 [GMT -5:00]
Running from: c:\documents and settings\Shari Thompson\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Shari Thompson\Desktop\CFScript.txt
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

FILE ::
"c:\documents and settings\Shari Thompson\Application Data\Google\klnxv19819115.exe"
"c:\progra~1\TURTLE~1\SANTAC~1\CONTRO~1\vtdg46xx.sys"
"c:\windows\system32\CHKDUTIL.dll"
"c:\windows\system32\drivers\tbcspud.sys"
"c:\windows\system32\drivers\tbcwdm.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_VTDG46XX
-------\Service_tbcspud
-------\Service_tbcwdm
-------\Service_vtdg46xx


((((((((((((((((((((((((( Files Created from 2010-04-14 to 2010-05-14 )))))))))))))))))))))))))))))))
.

2010-05-14 21:11 . 2010-05-14 21:11 439816 ----a-w- c:\documents and settings\Shari Thompson\Application Data\Real\Update\setup3.10\setup.exe
2010-05-09 15:48 . 2010-05-09 15:48 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\Media Player Classic
2010-04-30 21:06 . 2010-04-30 21:20 -------- d-----w- c:\windows\system32\NtmsData
2010-04-20 01:14 . 2010-04-20 01:14 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-04-19 20:51 . 2010-04-19 20:51 -------- d-----w- c:\documents and settings\Shari Thompson\Local Settings\Application Data\PCHealth
2010-04-19 20:50 . 2010-04-19 20:50 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2010-04-16 22:12 . 2010-04-16 22:12 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple Computer
2010-04-16 22:12 . 2010-04-16 22:12 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Apple Computer
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\documents and settings\NetworkService\Application Data\AdobeUM
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\program files\CCleaner
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-14 21:10 . 2006-04-21 00:51 -------- d-----w- c:\program files\QuickTime
2010-05-14 21:10 . 2002-11-13 22:44 -------- d-----w- c:\program files\Morpheus Software
2010-05-14 21:10 . 2006-04-21 00:41 -------- d-----w- c:\program files\iTunes
2010-04-30 21:55 . 2009-02-28 21:00 -------- d-----w- c:\program files\Common Files\Nero
2010-04-20 01:14 . 2010-01-19 00:42 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-04-18 17:22 . 2002-05-05 19:28 -------- d-----w- c:\program files\Common Files\Adobe
2010-04-16 22:11 . 2010-04-15 22:51 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\SUPERAntiSpyware.com
2010-04-16 22:11 . 2002-05-04 23:07 -------- d-----w- c:\program files\EA GAMES
2010-04-16 22:11 . 2010-04-16 22:11 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-04-16 22:09 . 2009-04-17 02:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-04-16 22:09 . 2010-04-10 17:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-16 22:09 . 2009-04-17 02:04 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-04-16 00:32 . 2005-11-17 03:23 -------- d-----w- c:\program files\Hockey Screen Saver
2010-04-15 22:46 . 2005-05-13 22:36 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-04-13 23:41 . 2007-02-17 23:11 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\ImgBurn
2010-04-13 22:14 . 2001-08-17 18:51 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-04-11 22:57 . 2010-04-10 20:36 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-04-10 21:59 . 2010-04-10 21:59 -------- d-----w- c:\program files\Trend Micro
2010-04-10 21:25 . 2010-04-10 20:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2010-04-10 20:36 . 2010-04-10 20:36 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-04-10 17:38 . 2010-04-10 17:38 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\Malwarebytes
2010-04-10 17:37 . 2010-04-10 17:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-04-09 22:09 . 2009-10-27 01:28 -------- d-----w- c:\program files\SpeedFan
2010-04-07 00:36 . 2006-04-21 00:58 -------- d-----w- c:\documents and settings\Shari Thompson\Application Data\Apple Computer
2010-03-11 12:38 . 2004-02-06 23:05 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38 . 2004-08-04 07:56 78336 ------w- c:\windows\system32\ieencode.dll
2010-03-11 12:38 . 2001-08-18 10:00 17408 ----a-w- c:\windows\system32\corpol.dll
2010-03-09 11:09 . 2003-03-26 00:06 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-02-24 15:16 . 2010-04-15 22:57 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-24 13:11 . 2001-08-18 10:00 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-19 23:47 . 2010-02-19 23:47 3604480 ----a-w- c:\windows\system32\GPhotos.scr
2010-02-17 14:10 . 1980-01-01 05:00 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25 . 1980-01-01 05:00 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2003-08-27 20:19 . 2003-11-25 21:50 36963 ----a-r- c:\program files\Common Files\SM1updtr.dll
2008-10-08 03:22 . 2008-10-08 03:22 8 --sh--r- c:\windows\SYSTEM32\677D159730.sys
2008-10-27 23:38 . 2008-10-08 03:22 5018 --sha-w- c:\windows\SYSTEM32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2001-09-05 18:28 . 2001-09-05 18:28 163840 c:\windows\bak\MMKeybd.exe
2001-09-05 18:28 . 2001-09-05 18:28 163840 c:\windows\MMKeybd.exe

.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe" [N/A]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-09-20 455968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SM1BG"="c:\windows\SM1BG.EXE" [2003-08-27 94208]
"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714]
"DellTouch"="c:\windows\MMKeybd.exe" [2001-09-05 163840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-02-23 278528]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-04-21 155648]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-11-05 185896]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2007-03-01 153136]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-09-30 61440]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-02-21 1093208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2002-5-5 113664]
BDARemote.lnk - c:\program files\USB TV\EM28XX\BDARemote.exe [2010-1-23 81997]
Cisco Systems VPN Client.lnk - c:\program files\Cisco Systems\VPN Client\ipsecdialer.exe [2004-1-3 1282122]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Games\\Links 2001\\LinksMMI.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\FolderSize\\FolderSizeSvc.exe"=
"c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"=

R2 CVPNDRV;Cisco Systems IPsec Driver;c:\windows\SYSTEM32\DRIVERS\CVPNDrv.sys [1/3/2004 8:51 PM 263749]
S1 AEC671X;AEC671X;c:\windows\SYSTEM32\DRIVERS\aec671x.sys [9/21/2002 2:43 PM 12128]
S1 DMX3191;DMX3191;c:\windows\SYSTEM32\DRIVERS\dmx3191.sys [9/21/2002 2:43 PM 17700]
S2 UDNT;UDNT;c:\windows\SYSTEM32\DRIVERS\udnt.sys [9/21/2002 2:43 PM 76260]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-09-20 03:46 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2010-05-14 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Essentials\MpCmdRun.exe [2009-12-09 23:02]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = hxxp://business.dellnet.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
Name-Space Handler: ftp\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\SYSTEM32\sdph20.dll
Name-Space Handler: http\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\SYSTEM32\sdph20.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/net/Uploader/LPUploader57.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://eg.remoteaccess.thomsonreuters.com/dana-cached/sc/JuniperSetupClient.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-14 16:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(776)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(288)
c:\windows\system32\WININET.dll
c:\program files\Windows Media Player\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Microsoft Security Essentials\MsMpEng.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Juniper Networks\Common Files\dsNcService.exe
c:\program files\FolderSize\FolderSizeSvc.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\PSIService.exe
c:\program files\Photodex\ProShowGold\ScsiAccess.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\system32\wscntfy.exe
c:\program files\Netropa\OSD.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
.
**************************************************************************
.
Completion time: 2010-05-14 16:19:01 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-14 21:18
ComboFix2.txt 2010-05-14 01:17

Pre-Run: 13,812,346,880 bytes free
Post-Run: 13,849,477,120 bytes free

- - End Of File - - 76580BAC8D8CDC17F85A18B5F92D22D4


Jotti Scan Results:

Jotti's malware scan
This file has been scanned before. The results for this previous scan are listed below.


Filename: A1C146621F.sys
Status: Scan finished. 0 out of 20 scanners reported malware.
Scan taken on: Thu 8 Apr 2010 05:25:19 (CET) Permalink

Additional info
File size: 8 bytes
Filetype: X11 SNF font data, LSB first
MD5: 0641a46f1e58529a42ead4573a3a0861
SHA1: 2fa91927668fb0b3a4da32722825e15080cb5c21

Scanners

ArcaVir 2010-04-07 Found nothing
Avast 2010-04-07 Found nothing

AVG 2010-04-07 Found nothing
AntiVir 2010-04-08 Found nothing

bitDefender 2010-04-07 Found nothing
Clam AV 2010-04-07 Found nothing

CP Secure 2010-04-07 Found nothing
Dr.Web 2010-04-07 Found nothing

F-Prot 2010-04-07 Found nothing
F-Secure 2010-04-07 Found nothing

G DATA 2010-04-08 Found nothing
IKARUS 2010-04-07 Found nothing

KASPERSKY 2010-04-06 Found nothing
NOD32 2010-04-08 Found nothing

PANDA 2010-04-08 Found nothing
Quick Heal 2010-04-06 Found nothing

SOPHOS 2010-04-07 Found nothing
VBA32 2010-04-07 Found nothing

VirusBuster 2010-04-07 Found nothing

Hello,

Things are looking real good. Let do one more scan to make sure.

1.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.

Download Link 1
Download Link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
  For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

2.
I'd like us to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the icon on your desktop.
4. Check
5. Click the button.
6. Accept any security warnings from your browser.
7. Check
8. Push the Start button.
9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
10. When the scan completes, push
11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Push the button.
13. Push

Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:

• Close any open programs
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan.

Things to include in your next reply::
MBAM log
Eset log
A new DDS log
How is your machine running?

Hi, I ran the Malwarebytes Anti-Malware, ESET Online Scanner, and DDS. No additional threats were found. I didn't realize until the ESET Online Scanner was almost done that I hadn't turned off my Microsoft Security Essentials, so I turned it off just toward the end. At around 5:30pm, my antivirus reported a suspicious threat, and it cleaned it successfully. When I looked at the history, it said it found Virus - Win32/Alureon.H, and listed Items: file:C:\System Volume Information\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1459\A0106169.sys. Other than that, the computer seems to be running well. There is still an svchost.exe with around 35k memory usage.

The logs are pasted below. For the DDS log, I wasn't sure if you needed the attach.txt log as well, so I attached that log in case you need it.

MBAM log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4103

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

5/14/2010 7:17:56 PM
mbam-log-2010-05-14 (19-17-56).txt

Scan type: Quick scan
Objects scanned: 142380
Time elapsed: 9 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------
ESET log:

No threats found.
Scanned files: 125900
Infected files: 0
Cleaned files: 0
Total Scan Time: 03:52:10
Scan Status: Finished.

---------------------------
DDS log:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Shari Thompson at 23:27:37.09 on Fri 05/14/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.460 [GMT -5:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\MMKeybd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\USB TV\EM28XX\BDARemote.exe
svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Shari Thompson\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = hxxp://business.dellnet.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: MoneySide: {9404901d-06da-4b23-a0ee-3ea4f64ec9b3} - c:\program files\microsoft money\system\mnyviewer.dll
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\comcast\comcas~1\data\xtras\mssysmgr.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SM1BG] c:\windows\SM1BG.EXE
mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe"
mRun: [DellTouch] c:\windows\MMKeybd.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bdarem~1.lnk - c:\program files\usb tv\em28xx\BDARemote.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\ipsecdialer.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} - hxxp://www.winkflash.com/photo/loaders/SAXFile.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} - hxxp://office.microsoft.com/productupdates/content/opuc.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - hxxp://gamesoduser.comcast.net/classes/exentCtl.ocx
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1150577342609
DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - hxxp://www.napster.com/client/isetup.cab
DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} - hxxp://www.ritzpix.com/net/Uploader/ImageUploader3.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://www.ritzpix.com/upload/FujifilmUploadClient.cab
DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/net/Uploader/LPUploader57.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D44C75D8-C827-473E-8F68-A77E42500782} - hxxp://www.ritzpix.com/upload/WebUploadClient.cab
DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - hxxp://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
DPF: {E123BED4-B8C7-42BB-958F-F13CA77EF95D} - hxxp://install.anark.com/client/version2/windows-ie/en/AMClient.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://eg.remoteaccess.thomsonreuters.com/dana-cached/setup/JuniperSetupSP1.cab
DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/35/install/gtdownde.cab
DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} - hxxp://www.ritzpix.com/upload/XUpload.ocx
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://eg.remoteaccess.thomsonreuters.com/dana-cached/sc/JuniperSetupClient.cab
Name-Space Handler: ftp\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\system32\sdph20.dll
Name-Space Handler: http\SmartDownload - {D3B7D8E1-92DB-11d2-8551-0060083CFB9C} - c:\windows\system32\sdph20.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 CVPNDRV;Cisco Systems IPsec Driver;c:\windows\system32\drivers\CVPNDrv.sys [2004-1-3 263749]
S1 AEC671X;AEC671X;c:\windows\system32\drivers\aec671x.sys [2002-9-21 12128]
S1 DMX3191;DMX3191;c:\windows\system32\drivers\dmx3191.sys [2002-9-21 17700]
S2 UDNT;UDNT;c:\windows\system32\drivers\udnt.sys [2002-9-21 76260]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2004-1-3 145800]

=============== Created Last 30 ================

2010-05-15 00:26:00 0 d-----w- c:\program files\ESET
2010-05-15 00:07:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-15 00:07:07 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-15 00:07:06 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-14 00:46:47 0 d-sha-r- C:\cmdcons
2010-05-14 00:38:10 98816 ----a-w- c:\windows\sed.exe
2010-05-14 00:38:10 77312 ----a-w- c:\windows\MBR.exe
2010-05-14 00:38:10 256512 ----a-w- c:\windows\PEV.exe
2010-05-14 00:38:10 161792 ----a-w- c:\windows\SWREG.exe
2010-05-12 22:37:34 0 ----a-w- c:\documents and settings\shari thompson\defogger_reenable
2010-04-30 21:06:54 0 d-----w- c:\windows\system32\NtmsData
2010-04-20 01:14:03 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-04-16 22:11:07 0 d-----w- c:\program files\CCleaner
2010-04-16 22:11:07 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-04-16 22:11:06 0 d-----w- c:\program files\SUPERAntiSpyware
2010-04-16 22:11:06 0 d-----w- c:\docume~1\sharit~1\applic~1\SUPERAntiSpyware.com
2010-04-15 22:57:35 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-15 22:51:24 0 d-----w- c:\program files\Microsoft Security Essentials

==================== Find3M ====================

2010-04-13 22:14:04 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-04-11 22:57:41 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-03-10 13:18:21 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-03-10 13:18:20 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-03-09 11:09:18 430080 ------w- c:\windows\system32\dllcache\vbscript.dll
2010-02-24 13:11:07 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2010-02-23 05:20:02 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-02-23 05:18:28 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr
2010-02-17 14:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-17 14:10:28 2189952 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-02-16 14:08:49 2146304 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-16 13:25:04 2066816 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-02-16 13:25:04 2024448 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2003-08-27 20:19:18 36963 ----a-r- c:\program files\common files\SM1updtr.dll
2008-10-08 03:22:59 8 --sh--r- c:\windows\system32\677D159730.sys
2008-10-27 23:38:50 5018 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 23:28:19.87 ===============

Hello, BlueLeader.
Congratulations! You now appear clean!

No need to worry about that file in System Restore. We will flush that now and reset those.

Uninstall Combofix

• Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
  o *If it is not on your Desktop, the below will not work.
  
• Click on then Run....
  
• Now copy & paste the green bolded text in the run-box and click OK.
  
  ComboFix /Uninstall
  
  
  
  <Notice the space between the "x" and "/".> <--- It needs to be there
  Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall
  
  
  
• Please advise if this step is missed for any reason as it performs some important actions:
  "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
  It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess

• Download OTC by OldTimer and save it to your desktop.
• Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
• Then Click the big button.
• You will get a prompt saying "Being Cleanup Process". Please select Yes.
• Restart your computer when prompted.

Recommendations
Below are some recommendations to lower your chances of (re)infection.

1. Install and maintain an outbound firewall
2. Install Spyware Blaster and update it regularly
   If you wish, the commercial version provides automatic updating.
3. Install the MVPs hosts file, and update it regularly
   You can use the HostMan host file manager to do this automaticly if you wish.
   For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
4. Install an Anti-Spyware program, and update it regularly
   Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
   SUPERAntiSpyware is another good scanner with high detection and removal rates.
   Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
5. Keep Windows (and your other Microsoft software) up to date!
   I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
   
   If you are using Windows XP or earlier
   Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
   
   If you are using Windows Vista
   1. Click the "Start Menu" (or Windows Orb)
   2. Click "All Programs"
   3. Click "Windows Update"
   4. On the left, choose "Change Settings"
   5. Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
   6. Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
   7. Click "Check for Updates" in the upper left corner.
   8. Follow the instructions to install the latest updates.
   9. Reboot and repeat the "Check for Updates" until there are no more critical updates to install
6. Keep your other software up to date as well
   Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
7. Stay up to date!
   The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing .

Hi fireman4it, I ran the uninstall and cleanup programs, and my computer is running fine. You have fixed my computer problems. Thanks very much for the help. I really appreciated your quick replies. I'm happy to have my computer back. We can call this case closed. Have a great rest of the weekend! --BlueLeader

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.